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Problem
The machine fills then empties
immediately:
The machine does not empty
and/or does not spin:
There is water on the floor:
Unsatisfactory washing results:
Possible cause/Solution
The end of the drain hose is too low.
• Refer to relevant paragraph in «water drainage»
section.
The drain hose is squashed or kinked.
• Check the drain hose connection.
The drain filter is clogged.
• Clean the drain filter.
An option or a programme that ends with the water
still in the tub or a that eliminates all the spinning
phases has been selected.
• Disable the option.
• Select the draining or the spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Too much detergent or unsuitable detergent (creates
too much foam) has been used.
• Reduce the detergent quantity or use another one
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this as
the water runs down the hose; check to see if it is
damp.
• Check the water inlet hose connection.
The drain hose is damaged.
• Change it with a new one.
The cap on the filter has not been replaced or the
filter has not been proparly screwed in after cleaning
action.
• Put the cap back on the filter or screw the filter
fully in.
Too little detergent or unsuitable detergent has been
used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to
washing.
• Use commercial products to treat the stubborn
stains
.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Introduce into the drum less laundry.
What to do if...
E20
E20
37
.
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