Printer Is Printing Solid Black Pages - Lexmark CS410 Manual

Action
Step 1
a
Check if there is packing material left on the imaging kit.
1
Remove the imaging kit.
2
Check if the packing material is properly removed from the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to direct
light for more than 10 minutes. Extended exposure to light may cause
print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
3
Reinstall the imaging kit.
b
Resend the print job.
Is the printer still printing blank pages?
Step 2
Replace the imaging kit, and then resend the print job.
Is the printer still printing blank pages?

Printer is printing solid black pages

Action
Step 1
a
Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to direct light
for more than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the underside of the imaging
kit. This could damage the imaging kit.
b
Resend the print job.
Is the printer printing solid black pages?
Step 2
Replace the imaging kit, and then resend the print job.
Is the printer printing solid black pages?
Print quality guide
Page 10 of 18
Yes No
Go to step 2. The problem is solved.
Contact customer The problem is solved.
support.
Yes No
Go to step 2. The problem is solved.
Contact customer The problem is solved.
support.