Purchasing Additional Support; How To Purchase Additional Support - Lenovo Aptiva Product Manual

New Zealand
Norway
Portugal
Spain
Sweden
Switzerland
(French)
Switzerland
(German)
Switzerland
(Italian)
United Kingdom
U.S.A. and Puerto
Rico
In the United States and Canada, the technical-support representative might also be able to fax or
mail additional technical or product information to you, such as:


Sales information


Product brochures


Locations of IBM resellers


Services available through IBM
If you need help with a specific program or if you need help after your warranty has ended, these
services are available for a fee. For more information about additional services, see "Purchasing
Additional Support."

Purchasing Additional Support

During and after the warranty period for your computer, you can purchase additional HelpWare
services. Enhanced PC Support Line service includes assistance with the following items:


Assistance with installing, configuring, and using selected software applications


Using the operating system


Setting up and using multimedia device drivers


Installing and configuring out-of-warranty IBM PC products

How To Purchase Additional Support

You can purchase support in the following ways. All the following support options are available
in all countries unless otherwise noted.
900 Number
In the United States and Canada, you can call the 900 number to receive immediate support from
an IBM PC technical-support representative. Your local telephone company will bill you by the
minute for each call Persons under age 18 must have permission of a parent or legal guardian prior
to placing the call.
9 a.m. to 9 p.m. (EST - Australia), 365 days a year
0800-446-149
9 a.m. to 9 p.m. CET Monday - Friday; 12 noon to 5:30 p.m. CET
2-305-0304
Saturday and Sunday
Voice mail only
01 791-5147
10 a.m. to 1 p.m. and 2 p.m. to 7 p.m. CET Monday - Friday
91-662-4261
9 a.m. to 9 p.m. CET Monday - Friday
08-632-0051
9 a.m. to 9 p.m. CET Monday - Friday
0848 80 55 00
10 a.m. to 1 p.m. and 2 p.m. to 7 p.m. CET Monday - Friday
0848 80 55 00
10 a.m. to 1 p.m. and 2 p.m. to 7 p.m. CET Monday - Friday
0848 80 55 00
9 a.m. to 9 p.m. GMT Monday - Friday
01475-555 001
24 hours a day, 365 days a year (response times may vary)
1-919-517-2800
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