Resetting Your Interactive Whiteboard; Troubleshooting Tips - Smart Technologies SMART Board V280 Installation And User Manual

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Resetting Your Interactive Whiteboard

If your interactive whiteboard behaves erratically or becomes unresponsive, possibly
because of an electrostatic discharge, a power interruption or some other event, you
might be able to restore normal operation by resetting your interactive whiteboard.
You can reset your interactive whiteboard by disconnecting and then reconnecting
the USB cable. This turns the power off and back on, restarting all components of your
interactive whiteboard. All data (including orientation data) stored on the cameras
will be retained.

Troubleshooting Tips

This section describes the symptoms, causes and solutions for problems that you
might experience with your SMART Board V280 interactive whiteboard.
Try the troubleshooting tips in the following table to quickly resolve most issues
with your product.
Symptoms
Your computer slows
down or stops
responding when you
connect it to your
interactive
whiteboard.
Cause
Your computer doesn't
meet the minimum
system requirements
for your interactive
whiteboard.
There are too many
external peripheral
devices connected
to your computer,
increasing demand
on its CPU.
Solution
Ensure that your computer meets
or exceeds the minimum system
requirements for your interactive
whiteboard.
For your interactive whiteboard's
system requirements,
see document 121618
at www.smarttech.com/support.
Disconnect any external peripheral
devices that you're not using.