Software - Compaq DAT AutoLoader Reference Manual

6-2 Compaq DAT AutoLoader Reference Guide

Software

I
Determine whether the Autoloader is the cause of the problem:
!
The DAT AutoLoader heads have been cleaned within the last eight
hours of use.
!
Verify the DAT AutoLoader switches and jumpers have been set
correctly.
!
The power and signal cables are connected correctly and the
controller is seated properly.
!
If multiple SCSI devices are used, be sure that each device has a
unique SCSI ID.
!
The DAT AutoLoader passes the Compaq Diagnostics test.
! Check to make sure you have the latest Options ROMPaq.
! Run Compaq System Configuration Utility and check for conflicts.
Make sure that:
I
The correct software drivers are being used. (Make sure that the
operating system driver for the DAT AutoLoader matches the drive
type.)
I
The tape backup software supports the DAT AutoLoader hardware you
are using.
If none of these software problems above apply, try reinstalling the tape
backup software.