Troubleshooting
If the camera fails to function as expected, check the list of common problems
below before consulting your retailer or Nikon-authorized service representative.
Refer to the page numbers in the right-most column for more information.
• See "Error Messages" (E89) for more information.
Power, Display, Settings Issues
Problem
• Wait for recording to end.
• If the problem persists, turn the camera off. If the camera does
The camera is on
but does not
respond.
Camera cannot be
Battery is exhausted.
turned on.
• Battery is exhausted.
• If no operations are performed for a while, camera has turned
Camera turns off
• Inside of the camera has become hot. Leave the camera off
without warning.
• At low temperatures, the camera and the battery may not
• Camera is off.
• Battery is exhausted.
• Standby mode for saving power: Press the power switch,
The monitor is
• When flash lamp flashes, wait until flash has charged.
blank.
• Camera and computer are connected via USB cable.
• Camera and TV are connected via audio/video cable or HDMI
• Camera and smart device are connected using Wi-Fi
• Adjust monitor screen brightness.
Monitor screen is
hard to see.
• Monitor is dirty. Clean monitor screen.
Cause/Solution
not turn off, remove and reinsert the battery or batteries or, if
you are using an AC adapter, disconnect and reconnect the AC
adapter.
Note that although any data currently being recorded will be
lost, data that have already been recorded will not be affected
by removing or disconnecting the power source.
off automatically by auto off to save power.
until the inside of the camera has cooled.
function normally.
shutter-release button, A button, c button or b (e
movie-record) button.
cable.
connection and the camera is operated by remote control.
A
–
21
20
20
21
–
F4
21
20
21
50
72, 75
72, E20
91
94,
E71
F7
F9
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