Troubleshooting - Hitachi P42H01U User Manual

OTHERS (continued)

Troubleshooting

Before calling service technician, check the following tables first. If the problem is not be solved with the suggested
procedures, contact your local dealer. For your safety, NEVER try to repair the product by yourself.
Symptom
No standby light.
No picture, no sound.
No reception.
No sound.
Unable to select channel numbers 8
through to 99.
Poor or no colour.
No Teletext or strange characters or
letters on screen.
Remote control does not work or
operates erratically.
Unable to playback video tapes.
Unable to watch satellite stations.
While viewing a DVB (digital) channel,
there is sound but no picture.
Blocky image or image stops
intermittently.
38
Cause
Is your TV plugged in?
Is the power for your TV off?
Has the fuse in the mains plug
blown? (UK only)
Is your TV plugged in?
Is the aerial connection lead broken or
damaged?
Possible station trouble.
Is the power for your TV off?
Have you pressed ?
Have you set the volume at
minimum?
During automatic tuning your signal
didn't find enough channels to place
them in numbered positions?
Aerial or connection lead is not
connected or is damaged.
Aerial connection is poor or
possible station trouble.
Weak or exhausted batteries.
Batteries placed in the wrong way.
During automatic tuning your VCR
was not switched on.
During automatic tuning your
Satellite/Cable box was not
switched on.
Received channel has audio content
only.
Digital signal strength is low.
Solution
Plug your TV into main socket
outlet.
Press the Main Power Switch ( ) on
the left side of the unit and then press
Sub Power button ( ) on the remote.
Replace fuse in mains plug.
Plug your TV into mains socket
outlet.
Check all aerial connections for a
damaged wires. If necessary
replace with new cables.
Move the aerial away from areas
of possible interference. If you live in a
known poor reception area, try
using an aerial booster to improve the
quality of the signal.
Press the Main Power Switch ( ) on
the left side of the unit and then press
Sub Power button ( ) on the remote.
Press again or increase the
volume using volume control.
If a television station has been
missed try repeating the automatic
tuning procedure.
Adjust the colour.
Check aerial connections for broken
wires or try another station.
Replace the batteries.
Check that you have put the
batteries in the remote control the
right way around.
Before starting the automatic tuning
make sure that your TV is switched on
and that a tape is playing.
Before starting the automatic tuning
make sure that your Satellite/Cable
box is switched on and that a channel
has been selected for example BBC
News 24.
Some channel offers audio content
only. It is normal.
Check all aerial connections.
Move the aerial away from areas of
possible interference.
Try using an aerial booster.