Before Asking For Repairs - Eclipse AVN5510 Owner's Manual

For reference
Information you should know

Before asking for repairs

Slight differences in operation can sometimes be mistaken for malfunctions, so check the
following table before asking for any repairs.
If the following fail to solve the problem, contact the place of purchase.
Problem
The screen is dark for a brief period
when the power is turned on at low
temperatures.
The display is distorted for a brief
period after the power is turned on.
No sound comes out.
Sound comes out of only one side
(left or right, front or back).
Sound quality does not change even
after making adjustments.
A CD/DVD will not go into the deck.
A CD/DVD cannot be played.
CD
A
CHANGER1
not displayed on the screen.
Audio is output, but not video.
Audio is output, but not DVD video.
(With vehicle stopped.)
Neither video nor audio is output.
There is a point of light on the display.
130
This is a characteristic of LCDs.
This is a characteristic of LCD
backlighting.
Volume is poorly adjusted or MUTE is
functioning.
A speaker wire is disconnected.
Volume is poorly adjusted.
The adjusted audio quality is not
included in the radio broadcast or
disc.
Power is not turned on.
A disc is already inserted and you are
trying to insert a second disc.
There is water condensation in the
equipment.
There is a large scratch or warp in the
CD/DVD.
The CD/DVD is very dirty.
The CD/DVD is upside down.
A non-supported type of CD/DVD has
been inserted.
CD The CD changer is not completely
/ is
CHANGER2
connected.
The screen has been turned off with
the screen OFF button.
The parking brake has not be set.
The vehicle ignition switch has not
been turned on.
The connection wires and cables are
not completely connected.
At least 99.99% of the pixels on the
LCD panel are effective, but it is
possible that 0.01% of the pixels may
not light or may stay lighted.
Possible reason Corrective action
This is not a malfunction. Wait for a
brief period.
This is not a malfunction. The display
will stabilize after a brief period.
Press the volume switch and check
volume. Or cancel MUTE.
Check the connections of the speaker
wires.
Check the balance and fader
adjustments.
Check by changing the radio station
or disc.
Turn the vehicle ignition switch to
[ACC] or [ON].
Eject the previously inserted CD/DVD
and insert the preferred CD/DVD.
Do not use the equipment for a while
and then try using it again. (Refer to
pages 18.)
Insert a different CD/DVD.
Clean the CD/DVD.
(Refer to page 19.)
Insert the CD/DVD with the proper
orientation.
Insert a CD/DVD that is supported by
the deck. (Refer to pages 18.)
Check the connections to the CD
changer.
AV MAP
Press or . (Refer to
page 45.)
Set the parking brake.
Turn the vehicle ignition switch to
[ACC] or [ON].
Check the connections to each
connection wire and cable.
This is not a defect, so please use the
equipment in this condition.