plus
52
HS15
Troubleshooting Guide
This chart of symptoms is designed to help identify the possible problem
and the probable adjustment procedure.
CAUTION: Turn off the HS15
ADVANTAGE
make any adjustments, unless otherwise directed.
Symptom
No power
Poor performance
Plotter error
Inconsistent tool/
material contact
Jagged or serrated
cutting edges
Thick and thin
strokes
plus
plotter and the
before checking connections or attempting to
Recommended Procedure
Check power cable and plugs, check
switches, and check the fuse.
Do routine cleaning and lubrication.
Press
button. Verify and resend the
RESET
job.
Clean spindle bore and tool holder. Change
knife blade. Check for proper Z home.
Perform Z adjustment for tool height.
Replace the knife. Check for proper theta
home. If improper, perform theta
adjustment.
Check in this order:
1. Material alignment in sprockets.
2. Blade position in knife holder.
If the condition occurs in normal mode (see
GRAPHIX ADVANTAGE
Axis (backlash) needs adjustment. Call
Gerber Field Service.
If the condition occurs in the Axis Swap
mode (see
GRAPHIX ADVANTAGE
Reference), the Y Axis (backlash) needs
adjustment. Call Gerber Field Service.
GRAPHIX
ON/OFF
Reference), the X