Models 16 - GE GTZ18GCESS Owner's Manual & Installation Instructions

Before you call for service...
Troubleshooting Tips
Problem
Motor operates for
long periods or cycles
(Modern refrigerators
with more storage space
and a larger space and
a larger freezer require
more operating time.
They start and stop
often to maintain even
temperatures.)
Frost or ice crystals
on frozen food
(frost within package
is normal)
Automatic icemaker
does not work
(on some models)
Frequent "buzzing" sound
Cubes too small
Slow ice cube freezing
Ice cubes have
odor/taste
Moisture forms on
cabinet surface
between the doors
Moisture collects inside (in
humid weather, air carries
moisture into refrigerator
when doors are opened)
Refrigerator has odor
Possible Causes
Normal when refrigerator
Often occurs when large
amounts of food are
placed in refrigerator.
Door left open.
Hot weather or frequent
door openings.
Temperature control dial
set at the coldest setting.
Grille and condenser
need cleaning.
Door left open.
Too frequent or too long
door openings.
Icemaker is not on.
not connected.
Freezer compartment
too warm.
Piled up cubes in the storage
bin cause the icemaker
Icemaker is on but the water
supply to the refrigerator has
not been connected.
refrigerator to water line may
be clogged.
Door left open.
Temperature control dial
not set cold enough.
Energy Smart feature is
TM
altering refrigerator performance
Ice storage bin needs cleaning.
Food transmitting odor/taste
to ice cubes.
Interior of refrigerator
needs cleaning.
Not unusual during
periods of high humidity.
Too frequent or too
long door openings.
Foods transmitting
odor to refrigerator.
Interior needs cleaning.
What To Do
• Wait 24 hours for the refrigerator to completely
cool down.
• This is normal.
• Check to see if package is holding door open.
• This is normal.
• See About the temperature control dial.
• See Care and cleaning.
• Check to see if package is holding door open.
• Move the feeler arm to the ON
or on the power switch model, move the switch to the ON position
• See Installing the water line.
• Wait 24 hours for the refrigerator to completely
cool down.
• Level cubes by hand.
•Move the feeler arm to the STOP (up) position or move the
power switch to the OFF position. Keeping it on will damage.
the water valve.
•Call the plumber to clear the valve.
• Check to see if package is holding door open.
• See About the temperature control dial.
• See About Energy Smart
TM
• Empty and wash bin. Discard old cubes.
• Wrap foods well.
• See Care and cleaning.
• Wipe surface dry and reset temperature control dial
one setting colder.
• Foods with strong odors should be tightly wrapped.
replace every three months.
• See Care and cleaning.
Models..
17