Technical Support; Troubleshooting (Windows); Tech Support Contacts - Tascam US-122 Owner's Manual

Troubleshooting (Windows)

When installing the US-122 for the first
time, if you experience any unusual
behavior, here are some things to check:
Audio Drivers
In Control Panel /
System / Device Manager
ME) or Control Panel / System /
Hardware / Device Manager
XP), find the Audio control panel. It's
called Sound, Video And Game
Controllers in Win98SE, or Sound &
Multimedia in Windows 98/ME and
Windows 2000/XP. You should see two
entries for the US-122:
• TASCAM US-122
• US-122 WDM Interface
In Control Panel / Multimedia , select the
Audio tab.
Under Playback , US-122 Out should
appear in the drop down menu

Tech Support Contacts

If you're unable to solve an installation
problem, you've got several options for
help.
First, we recommend you visit our Web
site at www.tascam.com, and check for
any updates, FAQ or support news.
Also on our Web site, you'll find our
always lively Online User Forums.
TASCAM Product Specialists are on line
to field questions, but don't be surprised
if your question is answered by another
user. The BBS is also a forum for discus-
sion, comments and ideas on the US-
122, US-224 and US-428. You'll find
(Win98SE/
(Win2000/
9 – Technical Support
Under Recording , US-122 L:R should
appear in the drop down menu
MIDI Drivers:
In Control Panel /
Multimedia , select the MIDI tab. When
Single Instrument is selected, you should
see:
• US-122
In Control Panel / Multimedia , select the
Devices tab. Under Audio Devices , you
should see:
• Audio for US-122
Under Midi Devices And Instruments
you should see:
• MIDI for US-122.
Expand by clicking on the plus ( + ) sign
and you should see:
• US-122 Port 1
Port 1 corresponds to the US-122's
MIDI I/O ports.
users of a variety of software platforms,
so someone's likely to be familiar with
your program of choice.
Also, since many of the situations you're
likely to encounter will be related to the
software you're using, it's a good idea to
check not only our Web site, but the Web
sites and resources of the software pro-
gram's manufacturer as well.
You can also contact our telephone sup-
port. Outside the US, please see the Con-
tact page of our Web site for worldwide
contact information.
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