Troubleshooting And Support; Audio Issues; Control Surface Issues - Tascam FW-1884 Owner's Manual

The FW-1884 is a complex device with a number of
inter-related components. If you experience problems
with your FW-1884, here are a few suggestions to
check first:
6.1

Audio Issues

I hear no sound, but the output meters display signal.
I hear no sound and the output meters dislpay no signal.
If your audio source is an analog input
If your audio source is a condenser microphone
If your audio source is a digital input
If your audio source is your DAW application
If you're running Windows 2000 or Windows XP
If you're running MacOS9
The FW-1884 appears as an audio device in my system, but it
doesn't show up in my DAW's list of audio outputs
My audio is distorted.
My audio has clicks and pops
6.2

Control surface issues

No Control Surface Response
6 – Troubleshooting and Support
You have a valid audio signal appearing at the FW-1884's output buss.
Check your output connections and amplifier.
Are your audio sources connected to the correct inputs on the FW-1884?
Do you have the correct monitor source selected?
Is the channel trim pot adjusted correctly?
Do you have phantom power enabled?
Do you have a valid digital source connected?
Are the correct word clock settings selected?
Do you have the correct outputs selected within the host application?
Does the FW-1884 appear as an audio device in Device Manager?
Does the FW-1884 appear as an audio device in your System folder?
Do you have its ASIO driver installed in the correct location? (Some DAW
applications, such as Digital Performer, require the ASIO driver to be
installed within the DP directory.)
Is your input level to hot?
Do you have the correct clock source selected?
Is the FireWire LED illuminated to indicate a valid connection?
Does the FW-1884 appear as a MIDI device in your Device Manager?
Is your DAW application correctly configured for an external controller?
Do you have the MIDI I/O ports set to "FW-1884 Control" on MIDI input
and output?
If you are running in Native Protocol, do you have the appropriate plugin
(SONAR, Digital Performer, etc.) installed in the correct folder?
If you are running MacOS 9, do you have FreeMIDI or OMS configured
correctly?
If you see no response to fader movements, do you have the correct
fader bank selected and visible on screen?
TASCAM FW-1884 Owner's Manual
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