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Brother MFC-8480DN User Manual

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USER'S GUIDE
MFC-8480DN
MFC-8680DN
MFC-8690DW
MFC-8890DW
Note: Not all models are available in all countries.
Version 0
USA/CAN

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  Summary of Contents for Brother MFC-8480DN

  • Page 1 USER’S GUIDE MFC-8480DN MFC-8680DN MFC-8690DW MFC-8890DW Note: Not all models are available in all countries. Version 0 USA/CAN...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 3: Brother Numbers

    Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 4: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada, only Visa and MasterCard are accepted.
  • Page 5: Usa And Canada

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 6 The decision preparation and/or packaging); as to whether to repair or replace the Machine and/or accompanying Consumable Accessory Items is made by Brother in its sole discretion. Brother reserves the right to supply...
  • Page 7 Machine that Brother agreed to replace. You This Limited Warranty is the only warranty are then expected to pack the Machine that that Brother is giving for this Product. It is Brother agreed to replace in the package from the final expression and the exclusive and the replacement Machine and return it to only statement of Brother’s obligations to...
  • Page 8 Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother’s sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.
  • Page 9: Table Of Contents

    Symbols and conventions used in the documentation ........2 Accessing the Software User’s Guide and Network User’s Guide ......3 Viewing documentation ................... 3 ® Accessing Brother support (Windows ) ..............5 Control panel overview ..................6 Status LED indications ..................9 Loading paper and documents Loading paper and print media ................
  • Page 10 Security features Secure Function Lock 2.0 ..................30 Setting the password for the administrator ...........30 Changing the password for the administrator ..........31 Setting up the public user mode ..............31 Setting up restricted users ................32 Turning Secure Function Lock on/off.............33 Switching Users .....................33 Setting Lock ......................34 Setting up the password ................34 Changing your Setting Lock password ............35...
  • Page 11 External and extension telephones..............60 Using external and extension telephones............60 For Fax/Tel mode only................... 61 Connecting an external or extension telephone ..........61 Using a non-Brother cordless external handset ..........61 Using Remote Codes ..................61 Dialing and storing numbers How to dial......................63 Manual dialing ....................
  • Page 12 Storing numbers ....................65 Storing a pause .....................65 Storing One Touch Dial numbers ..............65 Storing Speed Dial numbers................67 Changing One Touch and Speed Dial numbers ..........68 Setting up Groups for Broadcasting ..............69 Dialing access codes and credit card numbers ..........70 Pause ......................70 Tone or Pulse (Canada only).................70 Remote Fax Options Fax Forwarding ....................71...
  • Page 13 Section III Copy Making copies How to copy......................84 Entering copy mode..................84 Making a single copy ..................84 Making multiple copies ..................84 Stop copying....................84 Copy options (temporary settings)............... 85 Enlarging or reducing the image copied ............85 Improving copy quality................... 86 Sorting copies using the ADF ................
  • Page 14 Section VI Appendixes Safety and legal Choosing a location ...................104 To use the machine safely .................106 Important safety instructions................110 Standard telephone and FCC notices ............112 Industry Canada Compliance Statement (Canada only) ......114 Laser safety (For 110-120V Models only) ...........114 FDA regulations (For 110-120V Models only) ..........115 Disconnect device ..................115 LAN connection ...................116 ®...
  • Page 15 Machine Information ..................166 Checking the Serial Number................ 166 Checking the Page Counters...............166 Checking the remaining life of parts ............167 Reset ......................167 How to reset ....................168 Packing and shipping the machine ..............168 Menu and features On-screen programming..................170 Menu table ....................170 Memory storage...................
  • Page 17 Section I General General information Loading paper and documents General Setup Security features...
  • Page 18: General Information

    Using the WARNING documentation Warnings tell you what to do to prevent possible personal injury. Thank you for buying a Brother machine! Reading the documentation will help you CAUTION make the most of your machine. Cautions specify procedures you must...
  • Page 19: Accessing The Software User's Guide And Network User's Guide

    Viewing documentation (Windows Click the documentation you want to To view the documentation, from the Start read: menu, point to Brother, MFC-XXXX (where HTML documents (2 manuals): XXXX is your model name) from the program Software User’s Guide and group, and then click Network User’s Guide in HTML...
  • Page 20 Quick Setup Guide. The PDF format is recommended for printing the manuals. Double-click Brother Solutions Center icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
  • Page 21: Accessing Brother Support (Windows ® )

    Center), Customer Service and Brother Software User’s Guide: Authorized Service Centers in Brother Scanning in Chapter 9 numbers on page i and on the Brother CD-ROM. Using ControlCenter2 in Chapter 10 Click Brother Support on the main menu. Network Scanning in Chapter 11 The following screen will appear: Presto! PageManager User’s Guide:...
  • Page 22: Control Panel Overview

    Chapter 1 Control panel overview MFC-8480DN, MFC-8680DN, MFC-8690DW and MFC-8890DW have the same keys. 1 One Touch keys 4 Menu keys: These 20 keys give you instant access to 40 Menu previously stored numbers. Lets you access the Menu to program your Shift settings in this machine.
  • Page 23 General information 6 Stop/Exit 9 Mode keys: Stops an operation or exits from a menu. 7 Start Puts the machine in Fax mode. Lets you start sending faxes, making copies or Scan scanning. Puts the machine in Scan mode. 8 Copy keys: (For details about scanning, see the Software Duplex User’s Guide on the CD-ROM.)
  • Page 24 Chapter 1 10 Fax and telephone keys: Hook Press before dialing if you want to make sure a fax machine will answer, and then press Start. Also, press this key after you pick up the handset of an external telephone during the F/T ring (fast double-rings).
  • Page 25: Status Led Indications

    (blinking) If you cannot clear the error and you see the same service call indication after turning the machine back on, please call Brother Customer Service. (See Brother numbers on page i.) Cover open The front cover or fuser cover is open. Close the cover.
  • Page 26: Loading Paper And Documents

    Loading paper and documents Loading paper and Loading paper in the standard paper tray print media The machine can feed paper from the Printing on plain paper, thin paper, standard paper tray, optional lower tray or recycled paper or transparencies from multi-purpose tray.
  • Page 27 Loading paper and documents IMPORTANT Note For Legal and Folio size paper, press the Make sure the paper guides touch the release button (1) in the bottom of the sides of the paper so it will feed properly. paper tray and then pull out the back of the paper tray.
  • Page 28: Loading Paper In The Multi-Purpose Tray (Mp Tray)

    Chapter 2 Loading paper in the Open the MP tray and lower it gently. multi-purpose tray (MP tray) You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, envelopes, labels or transparencies.
  • Page 29: Unprintable Area

    Loading paper and documents Unprintable area Unprintable area for faxes and copies The figures below show unprintable areas. Usage Document Size Top (1) Left (2) Bottom (1) Right(2) Letter 0.12 in.(3 mm) 0.16 in.(4 mm) 0.12 in.(3 mm) 0.16 in.(4 mm) Copy Letter 0.12 in.(3 mm)
  • Page 30: Acceptable Paper And Other Print Media

    Chapter 2 Acceptable paper and Recommended paper and print media other print media To get the best print quality, we suggest using Print quality may vary according to the type of the following paper. paper you are using. You can use the following types of print Paper Type Item media: thin paper, plain paper, thick paper,...
  • Page 31: Type And Size Of Paper

    Loading paper and documents Type and size of paper Optional lower tray (LT-5300) The optional lower tray can hold up to 250 The machine loads paper from the installed sheets of Letter/A4, Legal and Folio size standard paper tray, optional lower tray or paper (20 lb or 80 g/m ).
  • Page 32: Handling And Using Special Paper

    Chapter 2 Recommended paper specifications The following paper specifications are suitable for this machine. Basis weight 20-24 lb (75-90 g/m 80-110 µm Thickness Roughness Higher than 20 sec. Stiffness 90-150 cm /100 Grain direction Long grain Volume resistivity -10e Surface resistivity -10e ohm-cm Filler...
  • Page 33 If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. 1 Feeding direction Envelope joints that are sealed by the manufacturer should be secure.
  • Page 34 • that cannot be arranged neatly when machine. This damage is not covered stacked under any Brother warranty or service agreement. • that are made of paper that weighs more than the paper weight...
  • Page 35 Loading paper and documents Labels The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause...
  • Page 36: Loading Documents

    Chapter 2 Loading documents Unfold the ADF document output support flap (1) and the ADF support flap (2). Using the automatic document feeder (ADF) The ADF can hold up to 50 pages and feeds each sheet individually. Use standard 20 lb (80 g/m ) paper and always fan the pages before putting them in the ADF.
  • Page 37: Using The Scanner Glass

    Loading paper and documents Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Documents can be up to 8.5 in. wide and 14 in. long (215.9 mm wide and 355.6 mm long).
  • Page 38: General Setup

    General Setup Mode Timer Paper settings The machine has three mode keys on the Paper Type control panel: Fax, Scan, and Copy. You can set how much time the machine Set up the machine for the type of paper you takes after the last Copy or Scan operation to are using.
  • Page 39: Paper Size

    General Setup Paper Size Note • Any size appears only when you choose You can use ten sizes of paper for printing the MP tray. copies: Letter, Legal, Executive, A5, A5 L, • If you choose Any for the MP Tray Paper A6, B5, B6, Folio and A4 and four sizes for Size: You must choose MP Only for the printing faxes: A4, Letter, Legal or...
  • Page 40: Tray Use In Fax Mode

    Chapter 3 Tray Use in fax mode Note • When loading the documents in the ADF You can change the default tray that the and MP>T1>T2 or T1>T2>MP is selected, machine will use for printing received faxes. the machine looks for the tray with the When you choose Tray#1 Only, MP Only most suitable paper and pulls paper from that tray.
  • Page 41: Tray Use In Print Mode

    General Setup Volume settings Tray Use in print mode You can change the default tray the machine Ring volume will use for printing from your computer. Press Menu, 1, 6, 3. You can choose a ring volume level from a range of settings, from High to Off.
  • Page 42: Speaker Volume

    Chapter 3 Automatic daylight Speaker volume savings time You can choose a range of speaker volume levels, from High to Off. You can set the machine to change Press Menu, 1, 3, 3. automatically for Daylight Savings Time. It will set itself forward one hour in the Spring, 13.Volume and back one hour in the Fall.
  • Page 43: Ecology Features

    General Setup Ecology features Sleep Time The Sleep Time setting can reduce power Toner Save consumption by turning off the fuser while the machine is idle. You can save toner using this feature. When You can choose how long the machine must you set Toner Save to On, print appears be idle before it goes into sleep mode.
  • Page 44: Turning Off The Scanner Lamp

    Chapter 3 Turning off the scanner LCD Contrast lamp You can change the contrast to make the LCD look lighter or darker. The scanner lamp stays on for 16 hours before automatically switching off to preserve Press Menu, 1, 7. the life of the lamp and reduce power 17.LCD Contrast consumption.
  • Page 45: Dial Prefix

    General Setup Dial Prefix Changing the prefix number The Dial Prefix setting will automatically dial a (USA) Press Menu, 0, 5. predefined number before every fax number (Canada) Press Menu, 0, 6. you dial. For example: If your telephone system requires a 9 to dial an outside number Do one of the following: use this setting to automatically dial 9 for To change the prefix number, press...
  • Page 46: Security Features

    Enter & OK Key stored in the machine. For information about Enter a four-digit number for the how to reset the password call Brother password using numbers 0-9. Customer Service. Press OK.
  • Page 47: Changing The Password For The Administrator

    Security features Changing the password for Setting up the public user the administrator mode Public user mode restricts the functions that Press Menu, 1, 8, 1. are available for Public users. Public users do 18.Security not need to enter a password to access the 1.Function Lock features made available through this setting.
  • Page 48: Setting Up Restricted Users

    Chapter 4 Setting up restricted users Press Stop/Exit. Note You can set up users with restrictions and a You cannot use the same name as password for functions that are available to another user’s name. them. You can set up more advanced restrictions, such as by page count or PC user login name, through Web Based Management.
  • Page 49: Turning Secure Function Lock On/Off

    Secure/Direct. Press Menu, 1, 8, 1. Function Lock 18.Security Change ID 1.Function Lock Brother Lock OffiOn Set Password Select ab or OK Select ab or OK Press a or b to choose your name. Press a or b to choose Lock OffiOn.
  • Page 50: Setting Lock

    Enter & OK Key stored in the machine. Please call your administrator or Brother Customer Service. Enter a four-digit number for the password using numbers 0-9. While Setting Lock is On, you cannot change Press OK.
  • Page 51: Changing Your Setting Lock Password

    Security features Changing your Setting Lock Turning Setting Lock on/off password If you enter the wrong password when following the instructions below, the LCD will Press Menu, 1, 8, 2. show Wrong Password. Re-enter the correct password. 18.Security 2.Setting Lock Turning Setting Lock on Set Password Press Menu, 1, 8, 2.
  • Page 52: Restricting Dialing

    Chapter 4 Restricting dialing Press Stop/Exit. Speed Dial restriction This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the machine to restrict dialing by Press Menu, 2, 6, 3. using the dial pad, One Touch, Speed Dial or 26.Dial Restrict.
  • Page 53 Section II Sending a fax Receiving a fax Telephone services and external devices Dialing and storing numbers Remote Fax Options Polling Printing reports...
  • Page 54: Sending A Fax

    Sending a fax How to fax Sending a 2-sided fax from the ADF (MFC-8680DN, MFC-8690DW and Entering fax mode MFC-8890DW) To enter fax mode press (Fax), and the You can send a 2-sided document from the key will glow blue. ADF.
  • Page 55: Sending A Fax From The Scanner Glass

    Sending a fax Sending a fax from the Changing a 2-sided fax layout scanner glass You need to choose the duplex scanning format before you send a fax. The format you choose will depend on the layout of your You can use the scanner glass to fax the 2-sided document.
  • Page 56: Faxing A4/Legal/Folio Size Documents From The Scanner Glass

    Chapter 5 Faxing A4/Legal/Folio size Note documents from the scanner When faxing multiple pages from the glass scanner glass, real time transmission should be set to Off. (See Real Time Transmission on page 45.) When faxing A4/Legal/Folio size documents, you need to set the scan glass size to A4or Legal/Folio otherwise a portion of your faxes will be missing.
  • Page 57: Broadcasting

    Sending a fax Broadcasting Note • The scan profile of the One-Touch, Broadcasting lets you send the same fax Speed-Dial or Group number you chose message to more than one fax number. You first will be applied to the broadcast. can include Groups, One Touch, Speed Dial •...
  • Page 58: Additional Sending Operations

    Chapter 5 Additional sending Electronic cover page operations This feature will not work unless you have already programmed your Station ID. (See the Quick Setup Guide.) Sending faxes using multiple You can automatically send a cover page settings with every fax. Your cover page includes your Station ID, a comment, and the name (or Before you send a fax, you can change any number) stored in the One Touch or Speed...
  • Page 59 Sending a fax Composing your own comments For example, enter 0, 2 for 2 pages or 0, 0 to leave the number of pages blank. If You can set up two comments of your own. you make a mistake, press d or Clear/Back to back up and re-enter the Make sure you are in Fax mode number of pages.
  • Page 60: Contrast

    Chapter 5 Contrast Changing Fax Resolution For most documents the default setting of The quality of a fax can be improved by Auto will give the best results. It changing the Fax Resolution. Resolution can automatically chooses the suitable contrast be changed for the next fax or for all faxes.
  • Page 61: Dual Access

    Sending a fax Dual access Sending in real time for all faxes Make sure you are in Fax mode You can dial a number, and start scanning the fax into memory—even when the machine is Press Menu, 2, 2, 5. sending from memory, receiving faxes or printing PC data.
  • Page 62: Overseas Mode

    Chapter 5 Overseas Mode Delayed batch transmission If you are having difficulty sending a fax Before sending the delayed faxes, your overseas due to a bad connection, then machine will help you economize by sorting turning on Overseas Mode may help. all the faxes in the memory by destination and scheduled time.
  • Page 63: Checking And Canceling Waiting Jobs

    Sending a fax Checking and canceling Sending a fax at the end of a waiting jobs conversation Check which jobs are still waiting in the At the end of a conversation you can send a memory to be sent. If there are no jobs, the fax to the other party before you both hang LCD will show No Jobs Waiting.
  • Page 64: Receiving A Fax

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See Voice Mail on page 54 for instructions on setting up your machine using this service.)
  • Page 65: Using Receive Modes

    Receiving a fax Using receive modes Manual Manual mode turns off all automatic Some receive modes answer automatically answering functions unless you are using the (Fax Only and Fax/Tel). You may want to Distinctive Ring Receive feature. change the Ring Delay before using these modes.
  • Page 66: Receive Mode Settings

    Chapter 6 Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.
  • Page 67: Easy Receive

    Receiving a fax Easy Receive Setting the Print Density You can adjust the Print Density setting to If Easy Receive is On: make your printed pages darker or lighter. The machine can receive a fax automatically, Make sure you are in Fax mode even if you answer the call.
  • Page 68: Additional Receiving Operations

    Chapter 6 Additional receiving Duplex (2-sided) printing for Fax mode operations Your machine can automatically print Printing a reduced incoming received faxes onto both sides of the paper when Duplex is set to On. You can use Letter, Legal, A4 or Folio (8.5"×13") size paper for this function If you choose On, the machine automatically reduces each page of an incoming fax to fit on...
  • Page 69: Setting The Fax Receive Stamp

    Receiving a fax Setting the Fax Receive Printing a fax from the Stamp memory You can set the machine to print the received If you are using the Fax Storage feature date and time in the top center of each (Menu, 2, 5, 1), you can still print a fax from received fax page.
  • Page 70: Telephone Services And External Devices

    54.) If you have Voice Mail on the same telephone Set your Brother machine’s Receive Mode to line as your Brother machine, Voice Mail and "Manual". Manual Mode requires that you the Brother machine will conflict with each answer every incoming call if you want to be other when receiving incoming calls.
  • Page 71 What does Brother’s ‘distinctive ring’ Note • You must pay for your telephone The Brother machine has a Distinctive Ring company's Distinctive Ring service before feature that allows you to use your machine to you program the machine to work with it.
  • Page 72: Registering The Distinctive Ring Pattern

    Register the one your telephone company cannot change it to another receive mode gives you. while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and not interfere Ring Rings when your main telephone number is called.
  • Page 73: Connecting An External Tad (Telephone Answering Device)

    Telephone services and external devices Connecting an external Turning off distinctive ring TAD (telephone Press Menu, 2, 0, 2. answering device) 20.Miscellaneous 2.Distinctive You can connect an external Telephone Answering Device (TAD) to the same line as Select ab or OK your machine.
  • Page 74: Connections

    Chapter 7 Recording an outgoing Note message (OGM) If you have problems receiving faxes, reduce the ring delay setting on your external TAD. Record 5 seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones. Connections Limit your speaking to 20 seconds.
  • Page 75: Converting Telephone Wall Outlets

    Telephone services and external devices Two-line telephone system Installing machine, external two-line TAD and two-line telephone A two-line telephone system is nothing more than two separate telephone numbers on the When you are installing an external two-line same wall outlet. The two telephone numbers telephone answering device (TAD) and a can be on separate jacks (RJ11) or combined two-line telephone, your machine must be...
  • Page 76: Multi-Line Connections (Pbx)

    Chapter 7 External and extension You can keep two-line telephones on other wall outlets as always. There are two ways to telephones add a two-line telephone to the machine’s wall outlet. You can plug the telephone line cord from the two-line telephone into the Using external and extension L1+L2 jack of the triplex adapter.
  • Page 77: For Fax/Tel Mode Only

    When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double- If your non-Brother cordless telephone is ringing) to alert you to pick up a voice call. connected to the EXT. jack of the machine (see page 61) and you typically carry the Lift the external telephone’s handset, and...
  • Page 78 Chapter 7 Changing the Remote Codes The preset Fax ReceiveCode is l51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing your External TAD, try changing the three- digit remote codes, for example ### and 999. Make sure you are in Fax mode Press Menu 2, 1, 4.
  • Page 79: Dialing And Storing Numbers

    Dialing and storing numbers How to dial Speed dialing Press Search/Speed Dial and Shift You can dial in any of the following ways. simultaneously and then the three digit Speed Dial number. (See Storing Speed Dial Manual dialing numbers on page 67.) Use the dial pad to enter all the digits of the telephone or fax number.
  • Page 80: Search

    Chapter 8 Search LDAP search (MFC-8690DW and MFC-8890DW) You can search alphabetically for names you have stored in the One Touch and Speed Dial If the machine is connected to your LDAP memories. (See Storing One Touch Dial server, you can search for information such numbers on page 65 and Storing Speed Dial as fax numbers and E-mail addresses from numbers on page 67.)
  • Page 81: Storing Numbers

    Dialing and storing numbers Storing numbers Storing One Touch Dial numbers You can set up your machine to do the following types of easy dialing: One Touch, Your machine has 20 One Touch keys where Speed Dial and Groups for Broadcasting you can store 40 fax or telephone numbers faxes.
  • Page 82 Chapter 8 MFC-8690DW and MFC-8890DW: If you selected E-Mail in step b, press a or b to select Color100dpi, Press the One Touch key where you Color200dpi, Color300dpi, want to store the number. Color600dpi, Gray100dpi, If a number is not stored there, the LCD Gray200dpi, Gray300dpi, shows Register Now? B&W200dpi or B&W200x100.
  • Page 83: Storing Speed Dial Numbers

    Dialing and storing numbers Storing Speed Dial numbers MFC-8690DW and MFC-8890DW Hold down Shift as you press You can store your frequently used numbers Search/Speed Dial and enter a three- as Speed Dial numbers, so that when you dial digit Speed Dial location number you will only have to press a few keys (Hold (001-300).
  • Page 84: Changing One Touch And Speed Dial Numbers

    Chapter 8 Changing One Touch and If you want to save a fax/scan resolution along with the number, choose one of Speed Dial numbers the options below: If you selected Fax/Tel in step b, If you try to store a One Touch or Speed Dial press a or b to select Std, Fine, number over an existing number, the LCD will S.Fine or Photo.
  • Page 85: Setting Up Groups For Broadcasting

    Dialing and storing numbers Press d or c to position the cursor under Use the dial pad to enter a group the character you want to change, and number (01 to 20). then press Clear/Back to delete it. Press OK. Repeat for each character you want to (MFC-8480DN and MFC-8680DN) Go delete.
  • Page 86: Dialing Access Codes And Credit Card Numbers

    Chapter 8 Dialing access codes and Press OK if you don’t want to change the default resolution. credit card numbers (MFC-8690DW and MFC-8890DW) You can combine more than one Quick Dial You can save a fax/scan resolution number when you dial. This feature may be along with the number.
  • Page 87: Remote Fax Options

    • You can also enter an E-mail address if your machine has been configured for the Internet Fax feature. (For details about Internet Fax, see the Network User’s Guide on the CD-ROM. For information about Fax Forward to E-mail, see the Brother Solutions Center at http://solutions.brother.com/)
  • Page 88: Paging

    Chapter 9 Paging Fax Storage When Paging is chosen, the machine dials The Fax Storage feature lets you store your the cell phone or pager number you received faxes in the machine’s memory. You programmed. This activates your cell phone can retrieve stored fax messages from a fax or pager so you will know that you have a fax machine at another location using the remote...
  • Page 89: Pc Fax Receive

    Remote Fax Options PC Fax Receive Press a or b to choose On or Off. 25.Remote Fax Opt Backup Print If you turn on the PC Fax Receive feature your machine will store received faxes in memory and send them to your PC Select ab or OK automatically.
  • Page 90: Changing Remote Fax Options

    Chapter 9 Changing Remote Fax If you press 2, faxes in the memory will not be erased or transferred to your PC and Options the setting will be unchanged. The LCD will ask you the following message: If received faxes are left in your machine’s memory when you change to another 25.Remote Fax Opt Remote Fax Option, the LCD will ask you the...
  • Page 91: Remote Retrieval

    Remote Fax Options Remote retrieval Using your Remote Access Code The remote retrieval feature lets you retrieve your stored fax messages when you are not Dial your fax number from a telephone at the machine. You can call your machine or another fax machine using touch from any touch tone telephone or fax tone.
  • Page 92: Retrieving Fax Messages

    Chapter 9 Retrieving fax messages Changing the Fax Forwarding number Dial your fax number from a telephone You can change the default setting of your fax or another fax machine using touch forwarding number from another telephone or tone. fax machine using touch tone. When your machine answers, Dial your fax number from a telephone immediately enter your Remote Access...
  • Page 93: Remote Fax Commands

    Remote Fax Options Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.
  • Page 94: Polling

    Polling Sequential polling Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody Sequential polling lets you request else’s fax machine and receive a fax from it, documents from several fax machines in one so you pay for the call.
  • Page 95: Polled Transmit

    Polling Polled transmit Place the next page on the scanner glass, press OK. Repeat steps g and h for each additional page. Polled transmit lets you set up your machine Your machine will automatically send to wait with a document so another fax the fax.
  • Page 96: Printing Reports

    Printing reports Fax reports Note • If you choose On+Image or Off+Image, Some fax reports (transmission verification the image will only appear on the and fax journal) can be printed automatically Transmission Verification Report if Real and manually. Time Transmission is set to Off. (See Real Time Transmission on page 45.) Transmission verification •...
  • Page 97: Fax Journal

    Printing reports Reports Fax Journal You can set the machine to print a fax journal The following reports are available: (activity report) at specific intervals (every 50 1 Transmission faxes, 6, 12 or 24 hours, 2 or 7 days). The default setting is Every 50 Faxes, this Displays the Transmission Verification means that your machine will print the journal...
  • Page 98 Chapter 11...
  • Page 99 Section III Copy Making copies...
  • Page 100: Making Copies

    Making copies How to copy Making a single copy Make sure you are in Copy mode Entering copy mode Load your document. Press (Copy) to enter Copy mode. Press Start. Contrast:- Quality :Auto Making multiple copies Enlg/Red:100% Tray :MP>T1 Make sure you are in Copy mode Press ab or Start Load your document.
  • Page 101: Copy Options (Temporary Settings)

    Making copies Copy options Custom(25-400%) allows you to enter a ratio from 25% to 400%. (temporary settings) To enlarge or reduce the next copy follow the instructions below: When you want to quickly change the copy settings temporarily for the next copy, use the Make sure you are in Copy mode temporary Copy keys.
  • Page 102: Improving Copy Quality

    Chapter 12 Improving copy quality Sorting copies using the ADF You can choose from a range of quality You can sort multiple copies. Pages will be settings. The default setting is Auto. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Auto Auto is the recommended mode for Make sure you are in Copy mode...
  • Page 103: Adjusting Contrast And Brightness

    Making copies Adjusting Contrast and Brightness Brightness Adjust the copy brightness to make copies darker or lighter. To temporarily change the copy brightness Contrast setting, follow the steps below: Adjust the contrast to help an image look Make sure you are in Copy mode sharper and more vivid.
  • Page 104: Making N In 1 Copies

    Chapter 12 Making N in 1 copies Place the next page on the scanner glass. (page layout) Press OK. Repeat steps g and h for each page of You can reduce the amount of paper used the layout. when copying by using the N in 1 copy feature.
  • Page 105: Duplex (2-Sided) Copying

    Making copies Duplex (2-sided) If you are copying from the scanner glass: copying Insert your document face down in the direction shown below: If you want to use the duplex copy feature, 2 in 1 (P) load your document in the ADF. If you get an Out of Memory message while you are making duplex copies, try installing extra memory.
  • Page 106: Advanced Duplex Copy (Short Edge Flip)

    Chapter 12 MFC-8680DN, MFC-8690DW and Enter the number of copies (up to 99) MFC-8890DW using the dial pad. 1 sided i 2 sided Press Duplex and a or b to select Portrait 1sided i 2sided, 2sided i 2sided or 2sided i 1sided. Duplex a1sided i 2sided 2sided i 2sided...
  • Page 107 Making copies Press Duplex and a or b to select Press Duplex and a or b to select 1sidedi2sided S. Advanced. Duplex Duplex a1sidedi2sided L a1sided i 2sided 1sidedi2sided S 2sided i 2sided bOff b2sided i 1sided Select ab or OK Select ab or OK Press OK.
  • Page 108: Tray Selection

    Chapter 12 Tray selection Out of memory message You can change the Tray Use only for the next copy. If the memory becomes full while you are making copies, the LCD message will guide Make sure you are in Copy mode you through the next step.
  • Page 109: Section Iv Direct Printing

    Section IV Direct printing Printing data from a USB Flash memory drive or a digital camera supporting mass storage...
  • Page 110: Printing Data From A Usb Flash Memory Drive Or A Digital Camera Supporting Mass Storage

    Direct Print supports the following file formats: PDF version 1.7 JPEG Exif + JPEG PRN (created by Brother driver) TIFF (scanned by all MFC or DCP Brother models) ® PostScript 3™ (created by the Brother BRScript3 printer driver) Choose the folder you want to save the file to and enter the file name if you are XPS version 1.0...
  • Page 111: Printing Data Directly From The Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    Printing data from a USB Flash memory drive or a digital camera supporting mass storage Printing data directly • If the current restricted user ID you are using is restricted for the Direct Print from the USB Flash function from Secure Function Lock 2.0, but other restricted users (including Public memory drive or digital mode settings) are allowed access,...
  • Page 112 Chapter 13 Do one of the following: IMPORTANT Press a or b to choose a setting you • To prevent damage to your machine, DO need to change and press OK, and NOT connect any device other than a then press a or b to choose an option digital camera or USB Flash memory drive for the setting and press OK.
  • Page 113: Understanding The Error Messages

    Printing data from a USB Flash memory drive or a digital camera supporting mass storage Understanding the error messages Once you are familiar with the types of errors that can occur while you print data from the USB Flash memory drive with Direct Print, you can easily identify and troubleshoot any problems.
  • Page 114 Chapter 13...
  • Page 115: Section V Software

    Section V Software Software and Network features...
  • Page 116: Software And Network Features

    Printing ® Viewing documentation (Windows Scanning on page 3. ® ControlCenter3 (Windows From the Start menu, point to Brother, ControlCenter2 (Macintosh) MFC-XXXX from the programs group, then click Remote Setup User’s Guides in HTML format. Faxing from your computer Click on the manual you want LDAP (MFC-8690DW and MFC-8890DW) (SOFTWARE USER’S GUIDE or...
  • Page 117: Macintosh

    Software and Network features Macintosh Make sure your Macintosh is turned on. Insert the Brother CD-ROM into your CD-ROM drive. Double-click the Documentation icon. Double-click your language folder, and then double-click the top.html file. Click on the manual you want (SOFTWARE USER’S GUIDE or...
  • Page 118 Chapter 14...
  • Page 119 Section VI Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary...
  • Page 120: Safety And Legal

    Safety and legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C) and the humidity is between 20% to 80% (without condensation.) WARNING...
  • Page 121 Disruption of power can wipe out information in the machine’s memory. Avoid interference sources, such as speakers or the base units of non-Brother cordless telephones. DO NOT put objects on top of the machine.
  • Page 122: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. If you do not follow these safety instructions, there is a possibility of a fire, electrical shock, burn or suffocation. WARNING There are high voltage electrodes inside the machine.
  • Page 123 Safety and legal DO NOT use flammable substances, any type of spray, or an organic solvent/liquid that contains alcohol or ammonia to clean the inside or outside of the machine. See Routine maintenance on page 154 for how to clean the machine. DO NOT use a vacuum cleaner to clean up scattered toner.
  • Page 124 CAUTION After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustrations. To prevent injuries, be careful not to put your hands on the edge of the machine under the document cover as shown in the illustration.
  • Page 125 Safety and legal When you move the machine, grasp the side hand holds that are under the scanner. IMPORTANT The fuser unit is marked with a Caution label. Please DO NOT remove or damage the label.
  • Page 126: Important Safety Instructions

    Important safety instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Be careful not to inhale toner. 5 Unplug this product from the wall outlet before cleaning inside of the machine. DO NOT use liquid or aerosol cleaners.
  • Page 127 Brother Authorized Service Center, please call: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER 18 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed.
  • Page 128: Standard Telephone And Fcc Notices

    If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.)
  • Page 129 For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700...
  • Page 130: Industry Canada Compliance Statement (Canada Only)

    • This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. • Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.
  • Page 131: Fda Regulations (For 110-120V Models Only)

    FDA regulations and must be attached to laser products marketed in the United States. Manufactured: BROTHER Industries (Vietnam) LTD. Phuc Dien Industrial Zone Cam Phuc Commune, Cam giang Dist Hai Duong Province, Vietnam. This product complies with FDA performance standards for laser products except for deviations pursuant to Laser Notice No.
  • Page 132: Lan Connection

    The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR specifications for energy efficiency.
  • Page 133: Libtiff Copyright And License

    Safety and legal Libtiff Copyright and License Use and Copyright Copyright© 1988-1997 Sam Leffler Copyright© 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
  • Page 134: Trademarks

    Nuance Communications, Inc. or its affiliates in the United States and/or other countries. OpenLDAP is a registered trademark of the OpenLDAP Foundation. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those...
  • Page 135: B Options

    Options Options This machine has the following optional accessories. You can increase the capabilities of the machine with these items. Lower tray unit SO-DIMM memory LT-5300...
  • Page 136: Optional Paper Tray (Lt-5300)

    Dram Type: SDRAM 2 Bank supplied with the lower tray unit. The following web sites sell memory modules: http://www.crucial.com/ http://www.kingston.com/ http://goldenram.com/ http://www.buffalo-technology.com/ Note • There might be some SO-DIMMs that will not work with the machine. • For more information, call Brother Customer Service.
  • Page 137: Installing Extra Memory

    Options Installing extra memory Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the Turn off the machine’s power switch. SO-DIMM diagonally (1), then tilt it Unplug the telephone line cord. toward the interface board until it clicks into place (2).
  • Page 138: Troubleshooting And Routine Maintenance Troubleshooting

    If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
  • Page 139: Receiving Faxes

    If your Brother machine is on a line with the Distinctive Ring subscriber service, please see Distinctive Ring on page 54. If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a pseudo/double-ring to alert you to answer voice calls.
  • Page 140 If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. (See Connecting an external TAD (telephone answering device) on page 57.)
  • Page 141: Sending Faxes

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 142: Copy Difficulties

    Check that the machine is online: ® (Windows Vista ) Click the Start button, Control Panel, Hardware and Sound, and then Printers. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked. ® ® (Windows XP and Windows Server 2003) Click the Start button and choose Printers and Faxes.
  • Page 143: Scanning Difficulties

    Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. OCR does not work.
  • Page 144: Paper Handling Difficulties

    Paper handling difficulties Difficulties Suggestions The machine does not load paper. If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a If there is paper in the paper tray, make sure it is straight. If the paper is curled, Paper Jam message.
  • Page 145 To add port 137 for network scanning, network printing and network PC Fax receiving, enter the information below: 1. In Description of service: - Enter any description, for example “Brother PC Fax receiving”. 2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.
  • Page 146 Click the Add port... button. To add port 54926 for Network PC Fax, enter the information below: 1. In Name Enter any description. (for example “Brother PC Fax”) 2. In Port number Enter “54926”. 3. Make sure UDP is chosen. Then click OK.
  • Page 147: Improving The Print Quality

    Troubleshooting and routine maintenance Improving the print quality Examples of poor print Recommendation quality Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. (See Acceptable paper and other print media on page 14.) ABCDEFGH abcdefghijk Make sure that you choose the appropriate media type in the printer...
  • Page 148 The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 164.) Ghost The fuser unit may be contaminated. Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada).
  • Page 149 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Open the back cover. Pull the blue lever until the mark (c) reaches beside the mark ( as shown below. Resend the print job. Envelope Creases Note When you have finished printing, open the back cover and reset the two blue levers back to their original position.
  • Page 150 Examples of poor print Recommendation quality Turn the paper over in the paper tray, and print again. (Excluding Letterhead paper) If the problem remains, switch the Anti-Curl Lever as follows: 1 Open the back cover. Curled 2 Lift the lever (1) and slide the lever (2) in the direction of the arrow. Lift up the Output Tray Support Flap (1).
  • Page 151 The drum unit may be damaged. Put in a new drum unit. (See 0 1 2 3 4 Replacing the drum unit on page 164.) The fuser unit may be contaminated. Call Brother Customer Service Toner specks at 1-877-BROTHER (1-877-276-8437) (in USA)
  • Page 152 157.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 164.) The fuser unit may be contaminated. Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada).
  • Page 153 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Open the back cover and make sure that the two blue levers on the left and right hand sides are in the up position. ABCDEFGH abcdefghijk A B C D a b c d e 0 1 2 3 4 Poor fixing...
  • Page 154: Setting Dial Tone Detection

    Setting Dial Tone detection Telephone line interference Setting the Dial Tone to Detection will If you are having difficulty sending or shorten the Dial Tone detect pause. receiving a fax due to possible interference on the telephone line, we recommend that (USA) Press Menu, 0, 4.
  • Page 155: Error And Maintenance Messages

    The most common error and maintenance messages are shown below. You can correct most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Error Message...
  • Page 156 Error Message Cause Action The document was not See Document jams on page 145 or Using the Document Jam inserted or fed properly, or the automatic document feeder (ADF) on page 20. document scanned from the ADF was too long. The machine is set to Set Distinctive Ring to Off.
  • Page 157 Open the front cover, and then press reset when a new drum was Clear/Back. installed. Press 1 to reset. It is time to replace the fuser Call Brother Customer Service to replace the Replace Parts unit. fuser unit. Fuser Unit 1-877-BROTHER (1-877-276-8437) (in U.S.A)
  • Page 158 Error Message Cause Action It is time to replace the laser Call Brother Customer Service to replace the Replace Parts unit. laser unit. Laser Unit 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is time to replace the paper Call Brother Customer Service to replace the Replace Parts feeding kit for the MP tray.
  • Page 159 Troubleshooting and routine maintenance Error Message Cause Action The paper in the tray is not the Load the correct size of paper in the tray and Size mismatch correct size. set the “Paper Size” (Menu, 1, 2, 2 (See Paper Size on page 23).
  • Page 160: Transferring Your Faxes Or Fax Journal Report

    Transferring your faxes or Fax Transferring faxes to your PC Journal report You can transfer the faxes from your machine’s memory to your PC. If the LCD shows: Make sure that you have installed Print Unable XX MFL-Pro Suite on your PC, and then turn on PC-Fax Receiving on the PC.
  • Page 161: Document Jams

    Troubleshooting and routine maintenance Document jams Document is jammed under the document cover If the document is jammed, follow the steps Take out any paper from the ADF that is below. not jammed. IMPORTANT Lift the document cover. After removing a jammed document, Pull the jammed document out to the check that no paper scraps are left in the right.
  • Page 162 Document is jammed at the output tray Take out any paper from the ADF that is not jammed. Pull the jammed document out to the right. Press Stop/Exit. Document is jammed in the duplex slot Take out any paper from the ADF that is not jammed.
  • Page 163: Paper Jams

    If you have not installed a drum unit or have installed the drum unit improperly, then this may cause a paper jam in your Brother machine. Note If the error message remains, open and close the front cover and fuser cover firmly to reset the machine.
  • Page 164 Paper is jammed in Paper Tray 1 or Make sure the paper is below the maximum paper mark (b) of the paper Tray 2 tray. While pressing the blue paper- If the LCD shows Jam Tray 1 or guide release lever, slide the paper Jam Tray 2, follow these steps: guides to fit the paper size.
  • Page 165 Troubleshooting and routine maintenance Paper is jammed inside the machine Slowly take out the drum unit and toner cartridge assembly. The jammed paper Turn off the machine’s power switch. may be pulled out with the drum unit and Unplug the telephone line cord first, toner cartridge assembly, or this may disconnect all cables, and then unplug release the paper so you can pull it out...
  • Page 166 Paper is jammed inside the drum unit Put the drum unit and toner cartridge assembly back in the machine. and toner cartridge assembly Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet.
  • Page 167 Troubleshooting and routine maintenance Put the toner cartridge back into the IMPORTANT drum unit until you hear it lock into place. If you put it in properly, the blue lock We recommend that you place the drum lever will lift automatically. unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in...
  • Page 168 Paper is jammed at the back of the IMPORTANT machine We recommend that you place the drum Turn off the machine’s power switch. unit and toner cartridge assembly on a Unplug the telephone line cord first, clean, flat surface with a sheet of disconnect all cables, and then unplug disposable paper or cloth underneath it in the power cord from the AC power...
  • Page 169 Troubleshooting and routine maintenance Paper is jammed in the duplex tray Close the fuser cover and back cover (back output tray). Pull the duplex tray completely out of the Put the drum unit and toner cartridge machine. assembly back in the machine. Close the front cover.
  • Page 170: Routine Maintenance

    Routine maintenance Wipe the outside of the machine with a dry, lint-free soft cloth to remove dust. WARNING Use neutral detergents. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine.
  • Page 171: Cleaning The Scanner

    Troubleshooting and routine maintenance Cleaning the scanner Plug the machine’s power cord back into the AC power outlet first, and reconnect all cables and telephone line cord. Turn Turn off the machine’s power switch. on the machine’s power switch. Unplug the telephone line cord first, disconnect all cables and then unplug Note the power cord from the AC power...
  • Page 172 Open the front cover and slowly take out • We recommend that you place the drum the drum unit and toner cartridge unit on a clean, flat surface with a sheet of assembly. disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 173: Cleaning The Corona Wire

    Troubleshooting and routine maintenance Cleaning the corona wire Clean the corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. If you have print quality problems, clean the corona wire as follows: Turn off the machine’s power switch.
  • Page 174: Cleaning The Drum Unit

    Plug the machine’s power cord back into • To prevent damage to the machine the AC power outlet first, and then caused by static electricity, DO NOT touch reconnect all cables and telephone line the electrodes shown in the illustration. cord.
  • Page 175 Troubleshooting and routine maintenance Put the print sample in front of the drum Put the toner cartridge back into the unit, and find the exact position of the drum unit until you hear it lock into place. poor print. If you put the cartridge in properly, the blue lock lever will lift automatically.
  • Page 176: Replacing The Consumable Items

    Note • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste.
  • Page 177: Replacing A Toner Cartridge

    Troubleshooting and routine maintenance Replacing a toner cartridge Press the front cover release button and open the front cover. The High Yield toner cartridges can print approximately 8,000 pages and the Standard toner cartridges can print approximately 3,000 pages . Actual page count will vary depending on your average type of document (i.e., standard letter, detailed graphics).
  • Page 178 Push down the blue lock lever and take • Brother strongly recommends that you the used toner cartridge out of the drum DO NOT refill the toner cartridge provided unit. with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges.
  • Page 179 Troubleshooting and routine maintenance Pull off the protective cover. Note Be sure to return the blue tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. Put the drum unit and toner cartridge assembly back in the machine.
  • Page 180: Replacing The Drum Unit

    Replacing the drum unit CAUTION The machine uses a drum unit to create print HOT SURFACE images on paper. If the LCD shows Replace Parts Drum, the drum unit is After you have just used the machine, some near the end of its life and it is time to buy a internal parts of the machine will be new one.
  • Page 181 Troubleshooting and routine maintenance Put the toner cartridge firmly into the IMPORTANT new drum unit until you hear it lock into place. If you put the cartridge in • We recommend that you put the drum unit properly, the blue lock lever will lift and toner cartridge assembly on a clean, automatically.
  • Page 182: Replacing Periodic Maintenance Parts

    PF KitMP and 100,000 pages for PF Kit1, PF Kit2, Fuser and Laser. When the 81.Serial No. following messages appear on the LCD please call Brother Customer Service: XXXXXXXXX (in USA) 1-877-BROTHER (1-877-276-8437) (in Canada) 1-877-BROTHER Press Stop/Exit.
  • Page 183: Checking The Remaining Life Of Parts

    3 All Settings You can reset all the machine settings back to the settings that were set at the factory. Brother strongly recommends you use this operation when you dispose of the machine. Note Unplug the interface cable before you choose...
  • Page 184: How To Reset

    Packing and shipping How to reset the machine (USA) Press Menu, 0, 6. (Canada) Press Menu, 0, 7. CAUTION 06.Reset 1.Network If you pack the machine soon after turning 2.Address & Fax 3.All Settings off the power make sure the machine has Select ab or OK cooled down completely.
  • Page 185 (4). Put the printed material behind the machine (5). Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit and toner cartridge assembly, and printed materials to use with your ‘Exchange’...
  • Page 186: Menu And Features

    Menu and features On-screen Menu keys programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.
  • Page 187: How To Access The Menu Mode

    Menu and features How to access the menu mode Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 4 for Printer menu. Press 5 for USB Direct I/F menu. Press 6 for Print Reports menu.
  • Page 188: Menu Table

    Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — — Sets the time to 1.General Setup 1.Mode Timer 0 Sec return to Fax mode 30 Secs...
  • Page 189 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the size of the 1.General Setup 2.Paper 2.Paper Size 1.MP Tray paper in the MP tray. (Continued) (Continued) Letter* Legal Executive A5 L Folio Sets the size of the 2.Tray#1 paper in the paper Letter*...
  • Page 190 Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the volume 1.General Setup 3.Volume 2.Beeper level of the beeper. (Continued) (Continued) Med* High Adjusts the speaker 3.Speaker volume. Med* High 4.Auto Daylight — Changes for Daylight Savings Time Off* automatically. Increases the page 5.Ecology 1.Toner Save...
  • Page 191 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Selects the tray that 1.General Setup 6.Tray Use 3.Print Tray#1 Only will be used for PC (Continued) (Continued) Tray#2 Only print. MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper tray.)
  • Page 192 Main Menu Submenu Menu Selections Options Descriptions Page Sets the number of 2.Fax 1.Setup Receive 1.Ring Delay rings before the (In Fax mode only) machine answers in Fax Only or Fax/Tel mode. Sets the 2.F/T Ring Time 20Secs* pseudo/double-ring 30Secs time in Fax/Tel mode.
  • Page 193 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time of day in 2.Fax 2.Setup Send 3.Delayed Fax 24 hour format that (Continued) (Continued) the delayed faxes will be sent. Combines delayed 4.Batch TX faxes going to the Off* same fax number at the same time of day...
  • Page 194 Main Menu Submenu Menu Selections Options Descriptions Page Sets the interval for 2.Fax 4.Report Setting 2.Journal Period automatic printing of (Continued) (Continued) Every 50 Faxes* the Fax Journal. Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days Sets the machine to 5.Remote Fax Opt...
  • Page 195 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the 2.Fax 0.Miscellaneous 1.Compatibility High* equalization for (Continued) Normal transmission difficulties. Basic(for VoIP) VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, choose Basic(for VoIP).
  • Page 196 Main Menu Submenu Menu Selections Options Descriptions Page — Chooses the 4.Printer 1.Emulation Auto(EPSON)* emulation mode. Software Auto(IBM) User’s Guide HP LaserJet BR-Script 3 CD-ROM. Epson FX-850 IBM Proprinter Prints a list of the 2.Print Options 1.Internal Font 1.HP LaserJet machine’s internal 2.BR-Script 3 fonts.
  • Page 197 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the page style 5.USB Direct I/F 1.Direct Print 3.Multiple Page 1in1* when printing multiple (Continued) (Continued) 2in1 pages directly from the USB Flash 4in1 memory drive. 9in1 16in1 25in1 1 in 2x2 pages 1 in 3x3 pages...
  • Page 198 Main Menu Submenu Menu Selections Options Descriptions Page — You can view the 6.Print Reports 1.Transmission 1.View on LCD Transmission Verification Report for 2.Print Report — your last 200 outgoing faxes and print the last report. — — Prints the Help List so 2.Help List you can see at-a- glance how to quickly...
  • Page 199 Menu and features Main Submenu Menu Selections Options Descriptions Page Menu Chooses the BOOT 7.Network 1.TCP/IP 1.Boot Method Auto* method that best Network (MFC-8480DN Static suits your needs. User’s Guide RARP MFC-8680DN) BOOTP CD-ROM. DHCP [000-255]. [000-255]. Enter the IP address. 2.IP Address [000-255].
  • Page 200: Time Zone

    7.Network 1.TCP/IP 0.IPv6 IPv6 protocol. If you Network (MFC-8480DN (Continued) Off* want to use the IPv6 User’s protocol, visit Guide MFC-8680DN) http://solutions.brother.com/ (Continued) for more information. CD-ROM. — Chooses the 2.Ethernet Auto* Ethernet link mode. 100B-FD 100B-HD 10B-FD 10B-HD 3.Scan To FTP —...
  • Page 201 [000-255]. [000-255] DNS server. (Secondary) [000-255]. [000-255]. [000-255]. [000-255] Automatically 9.APIPA allocates the IP address from the link-local address range. Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions.brother.com/ for more information.
  • Page 202 Main Submenu Menu Selections Options Descriptions Page Menu — Chooses the 7.Network 1.Wired LAN 2.Ethernet Auto* Ethernet link mode. Network (MFC-8690DW (Continued) 100B-FD User’s Guide 100B-HD MFC-8890DW ) 10B-FD (Continued) CD-ROM. 10B-HD 3.Set to Default — Restore the wired 1.Reset network setting to 2.Exit factory default.
  • Page 203 (Continued) Enable or Disable the 0.IPv6 CD-ROM. IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions.brother.com/ for more information. — You can configure 2.Setup Wizard your print server. — You can easily 3.SES/WPS/AOSS configure your...
  • Page 204 Main Submenu Menu Selections Options Descriptions Page Menu 6.Set to Default — Restore the wireless 7.Network 2.WLAN 1.Reset network setting to Network (MFC-8690DW (Continued) 2.Exit factory default. User’s Guide 7.WLAN Enable — Enable or disable the MFC-8890DW) wireless LAN (Continued) Off* manually.
  • Page 205 Menu and features Main Submenu Menu Selections Options Descriptions Page Menu Sets the interval for 7.Network 3.E-mail/IFAX 3.Setup Mail RX 2.Poll Frequency 10Min* checking for new Network (MFC-8690DW (Continued) (Continued) (01-60) messages on the User’s POP3 server. Guide MFC-8890DW) Selects the contents 3.Header (Continued) of the mail header to...
  • Page 206 Main Submenu Menu Selections Options Descriptions Page Menu 5.Scan To FTP — — Chooses the file 7.Network Color 100 dpi* format to send the Network (MFC-8690DW Color 200 dpi scanned data via User’s FTP. Guide Color 300 dpi MFC-8890DW) Color 600 dpi (Continued) CD-ROM.
  • Page 207 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — — You can check the 8.Machine Info. 1.Serial No. serial number of your machine. — You can check the 2.Page Counter Total number of total Fax/List pages the machine has printed during its Copy life.
  • Page 208 Main Menu Submenu Menu Selections Options Descriptions Page You can reset the 0.Initial Setup 6.Reset 1.Network 1.Reset (in USA) print server back to (Continued) 2.Exit its default factory 7.Reset settings, such as the (in Canada) password and IP address information Restores all stored 2.Address &...
  • Page 209: Entering Text

    Menu and features Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters.
  • Page 210 Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.
  • Page 211: Specifications

    Specifications General Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 64 MB LCD (liquid crystal display) 22 characters × 5 lines Power Source 110-120 V AC 50/60 Hz Power Consumption Peak: 1080 W Copying: Average 680 W Sleep: (MFC-8480DN) Average 18 W...
  • Page 212 Temperature Operating: 50° F to 90.5° F (10 to 32.5° C) Storage: 41° F to 95° F (5 to 35° C) Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) ADF (automatic document Up to 50 pages (Staggered) 20 lb (80 g/m feeder) Recommended Environment for Best Results: Temperature: 68°...
  • Page 213: Print Media

    Specifications Print media Paper Input Paper Tray Paper Type: Thin Paper, Plain Paper, Bond Paper, Transparencies or Recycled Paper Paper Size: Letter, A4, B5(ISO), A5, A5(Long Edge), B6(ISO), A6, Executive, Legal and Folio Paper Weight: 16 to 28 lb (60 to 105 g/m2) Maximum Paper Tray Up to 250 sheets of 20 lb (80 g/m Capacity:...
  • Page 214 Paper Output Output Tray: Up to 150 sheets (face-down print delivery to the output paper tray) Back Output Tray: One sheet (face-up print delivery to the back output tray) Duplex Paper Size: Letter, Legal and Folio Printing Paper Weight: 16 to 28 lb (60 to 105 g/m Manual Duplex: Automatic Duplex:...
  • Page 215: Fax

    /500 pages ‘Pages’ refers to the ‘Brother No. 1 Chart ’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications...
  • Page 216: Copy

    Copy Copy Speed Up to 32 pages/minute (Letter size) Copy Speed for Duplex Up to 14 sides/minute (Letter size) Color/Monochrome Monochrome Single-sided Document Size ADF Width: 5.8 to 8.5 in. (148 to 215.9 mm) ADF Length: 5.8 to 14 in. (148 to 355.6 mm) Scanner Glass Width: Max.
  • Page 217: Scan

    For the latest driver updates, visit us at http://solutions.brother.com/ ® ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows XP/Windows Vista (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility)
  • Page 218: Print

    First Print Out Time Less than 8.5 seconds (from Ready state and standard tray) Print only via network. For the latest driver updates, visit us at http://solutions.brother.com/ The print speed may change depending on the type of document you print.
  • Page 219: Interfaces

    Specifications Interfaces Parallel A bi-directional shielded parallel cable that is IEEE 1284 compliant and no longer than 6 feet (2.0 m). Use a USB 2.0 interface cable that (type A/B) is no longer than 6 feet 2 3 4 (2.0 m). Ethernet Use an Ethernet UTP cable category 5 or greater.
  • Page 220: Direct Print Feature

    Direct Print feature Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), ® PostScript 3™ (created by Brother BR-Script 3 printer driver), XPS version 1.0.
  • Page 221: Computer Requirements

    Specifications Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform Processor Minimum Recommended Hard Disk Space Supported Supported & Operating System Minimum to install Version Speed Software Interface Functions Drivers Applications ® ® ® ® 64 MB 256 MB 150 MB 310 MB Printing, USB, Windows...
  • Page 222 Core™ Processor ® Internet Explorer 5.5 or greater. For WIA, 1200x1200 resolution. Brother scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB/Parallel ports are not supported. PC Fax supports black and white only. ® ®...
  • Page 223: Consumable Items

    Specifications Consumable items Toner Cartridge Life Standard Toner Cartridge: TN-620: Approx. 3,000 pages (Letter) High-Yield Toner Cartridge: TN-650: Approx. 8,000 pages (Letter) Drum Unit DR-620: Approx. 25,000 pages (Letter) Approx. cartridge yield is declared in accordance with ISO/IEC 19752. MFC-8680DN and MFC-8690DW include a High-Yield Toner Cartridge. Drum yield is approximate, and may vary by type of use.
  • Page 224: Ethernet Wired Network

    Ethernet wired network Network board NC-6800h type2 model name You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup. Support for ® ® Windows 2000 Professional, Windows ® ® Windows XP Professional x64 Edition, Windows Vista ®...
  • Page 225 Client computers with a web browser supporting Java. PC Fax Send for Mac Print only via network Mac OS X 10.3.9 or greater (mDNS) For the latest driver updates, visit us at http://solutions.brother.com/ BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/...
  • Page 226: Ethernet Wireless Network (Mfc-8690Dw And Mfc-8890Dw)

    Ethernet wireless network (MFC-8690DW and MFC-8890DW) Network board NC-7600w type2 model name You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup Support for ® ® Windows 2000 Professional, Windows ® ® Windows XP Professional x64 Edition, Windows Vista ®...
  • Page 227 Client computers with a web browser supporting Java. PC Fax Send for Mac Print only via network Mac OS X 10.3.9 or greater (mDNS) For the latest driver updates, visit us at http://solutions.brother.com/ BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
  • Page 228: Authentication And Encryption For Wireless Users Only

    Method of EAP-FAST corresponding to CCXv4 that uses GTC for the inner method. Encryption methods Encryption is used to secure the data that is sent over the wireless network. The Brother machine supports the following encryption methods: By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure...
  • Page 229: Network Key

    Specifications TKIP TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing a message integrity check and re-keying mechanism. AES (Advanced Encryption Standard) is Wi-Fi authorized strong encryption standard. CKIP The original Key Integrity Protocol for LEAP by Cisco Systems, Inc. Network key There are some rules for each security method: Open system/Shared key with WEP...
  • Page 230: Wireless One-Push Configuration

    Wireless one-push configuration If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup (PBC or AOSS™, you can configure the machine easily without knowing your wireless network settings. By pushing a button on the wireless LAN router / access point and using the menu on the machine, you can set up the wireless network and security settings.
  • Page 231: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Coding method The document can be placed in the ADF Method of coding the information and scanned one page at a time contained in the document.
  • Page 232 User’s Guide with you. F/T Ring Time Journal Period The length of time that the Brother machine pseudo/double-rings (when the The pre-programmed time period Receive Mode setting is Fax/Tel) to notify between automatically printed Fax Journal Reports.
  • Page 233 Glossary Remote Retrieval Access One Touch Keys on the machine’s control panel The ability to access your machine where you can store numbers for easy remotely from a touch tone telephone. dialing. You can store a second number Resolution on each key if you press Shift and the The number of vertical and horizontal lines One Touch key together.
  • Page 234 Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings. Tone A form of dialing on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine.
  • Page 235: Index

    ......69 using ADF ........86 Brother using scanner glass ....... 88 accessories and supplies ......ii Cordless telephone (non-Brother) ... 61 Brother numbers ........i Cover page ..........42 Customer Service ........i custom comments ........ 43 FAQs (frequently asked questions) ..
  • Page 236 Direct print ..........94 Fax storage ..........72 Direct key ..........95 printing from memory ......53 specification ........204 turning off ..........74 Distinctive Ring turning on ..........72 choosing ring pattern ......56 Fax, stand-alone setting ring pattern ........56 receiving ..........48 turning off ..........57 at end of conversation .......
  • Page 237 Manual dialing ........... 63 receive ..........48 HELP ............81 transmission ......... 47 Help List ..........81 Memory LCD messages ........170 adding SO-DIMM (option) ....120 Menu Table ........ 170 installing .......... 121 using menu keys .........170 storage ..........170 Hook key ..........8 Menu Table ........
  • Page 238 Paper ..........14 one touch dial how to load ..........10 changing ..........68 jam ............147 custom scan profile ......65 recommended ........ 14 setting up ........... 65 size ..........15 using ..........63 size of document ......200 search ........... 64 tray capacity ..........15 speed dial type ..........
  • Page 239 Text, entering ........193 Toner cartridge, replacing ..... 161 Toner save ..........27 Safety instructions ........110 Transparency ......10 Scanner glass Tray selection .......... 92 faxing ............39 Tray use, setting using .............21 copy ............23 Scanning fax ............24 See Software User’s Guide on the print ............
  • Page 240 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 241 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are made for use in the USA and Canada only. We cannot recommend using...

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