Brother MFC-7360 Basic User's Manual page 95

Error Message
Print Unable XX
(XX = Error Code)
Replace Drum
Replace Toner
Scan Unable XX
(XX = Error Code)
Size Error DX
Cause
The machine has a mechanical
problem.
It is time to replace the drum unit. Replace the drum unit.
The drum unit counter was not
reset when a new drum was
installed.
The machine will stop printing
until you replace the toner
cartridge.
The machine has a mechanical
problem.
The paper in the tray is not a
suitable size for automatic duplex
printing.
Action
Do one of the following:
(For
 MFC-7360 / MFC-7360N /
MFC-7362N / MFC-7460DN
Transferring your faxes or Fax Journal
report on page 87 before disconnecting
the machine so you will not lose any
important messages. Then, disconnect
the machine from the power for several
minutes and then reconnect it.
(For MFC-7470D, MFC-7860DW)
Disconnect the machine from the power
for several minutes, then reconnect it.
 If the problem continues, call your
Brother dealer.
(See Replacing the drum unit on page 66.)
Reset the drum unit counter.
(See Replacing the drum unit on page 66.)
If you have set the Toner setting to Stop,
replace the toner cartridge with a new and
unused original Brother toner cartridge. This
will reset the Replace Toner mode. (See
Replacing the toner cartridge on page 61.)
If you have set the Toner setting to
Continue, the machine will continue to
print data until the LCD shows Toner
Ended. For how to operate the machine in
Continue mode, see Toner Settings in
Chapter 1 of the Advanced User's Guide.
(For
 MFC-7360 / MFC-7360N /
MFC-7362N / MFC-7460DN
See Transferring your faxes or Fax
Journal report on page 87 before
disconnecting the machine so you will
not lose any important messages. Then,
disconnect the machine from the power
for several minutes and then reconnect
it.
(For MFC-7470D, MFC-7860DW)
Disconnect the machine from the power
for several minutes, then reconnect it.
 If the problem continues, call your
Brother dealer.
Load A4 paper for automatic duplex printing,
and then press Start. (See Print media
on page 146.)
Troubleshooting
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