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Troubleshooting
Also See for Brother SV-100B
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Summary of Contents for Brother SV-100B
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Page 1: Security Settings
User's Guide (PC Software) Starting and Closing Connection and Memory Card Management Security Settings Contents and Folder Operations Troubleshooting When in Trouble Malfunction? Follow the following procedures to determine the cause Appendix of problems with this product. page 60 Refer to "Troubleshooting" Read this document carefully before using Easily find what you're looking for! the product.
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Page 2: Introduction
Introduction Thank you for purchasing the BROTHER DOCUMENT VIEWER SV-100B. The SV-Manager is a Windows application that manages the contents of the SV-100B (herein referred to as the "unit"). (Compatible OS: Windows XP Home/Professional 32bit SP2-SP3 English and Spanish Edition, Vista Home Premium/Home Basic/Business/ Ultimate 32bit SP1 English and Spanish Edition) Read this document carefully before using this device to ensure proper operation.
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Page 3: Operating Manual Notations
Introduction Operating Manual Notations Bookmark < > Indicates the key name. " " Indicates the item displayed in the screen display panel. Indicates the selection item. In the case of successive operations, items are listed as "[Edit] [Bookmark] [Delete bookmark]". 1 Click [Edit] from the menu.
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Page 4: Quick Index
Quick Index SV-Manager is a Windows application software that manages the contents of the unit. The SV-Manager converts the source file, i.e. Word, Excel, PDF, etc., into a format that can be browsed by the unit and creates a file specific to this unit. The unit- specific files created by this application are registered and managed by this unit and in the SV-Manager library (specified folder in the computer's hard drive).
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Quick Index Backup or replace unit-specific files You can backup and withdraw the unit-specific file when needed by registering the file into the SV-Manager library. This feature is convenient when using multiple units. SV-Manager Library "Managing Folders/Files" on page 49 Move unit-specific files to other computers Although unit-specific files can be managed using the SV-Manager alone, the files can be moved to other computers, i.e.
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Page 6
Quick Index Large Quantity of Mobile Content By saving unit-specific files to multiple microSD memory cards (herein referred to as memory cards), a large amount of content becomes portable. Unit-Specific File Insert One at a Time SV-Manager "Managing multiple units in the memory card" on page 24 The maximum memory card capacity for this unit is 2GB.
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Page 7: Table Of Contents
Table of Contents Introduction ..................2 Trademarks......................2 Operating Manual Notations ................3 Quick Index..................4 Table of Contents................7 1 Starting and Closing SV-Manager ........10 Starting/Closing the SV-Manager ..........11 Starting the SV-Manager ...................11 Closing the SV-Manager..................11 SV-Manager Screen Configuration..........12 Hierarchical Display Area..................13 File Detail Display Area ..................15 Preview Display Area..................18...
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Table of Contents 4 Contents and Folder Operations ........30 Creating Unit-Specific Files ............31 Create from the print image of the application software........ 32 Creating by Drag and Drop ................34 Creating from the SV-Manager [Register data] screen........37 Changing the Print Settings of the Printer Driver ...........
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Table of Contents 5 Troubleshooting ..............60 Changing the Operating Environment of the SV-Manager ..61 General Settings....................61 Message Settings....................62 Library Settings....................63 Password Invalid State..............64 Recovering Damaged Files ............66 Upgrading the SV-Manager............67 Confirming the Version Information of the SV-Manager ........67 Confirming the Version Information of the Printer Driver ......68 Upgrading ......................68 Uninstalling the SV-Manager ............
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Page 10: Starting And Closing Sv-manager
Starting and Closing SV-Manager Refer to the Quickstart Guide regarding the operating environment and installation of the SV-Manager. Starting/Closing the SV-Manager Starting the SV-Manager .............. 11 Closing the SV-Manager............... 11 SV-Manager Screen Configuration Changing the size of the various areas ........12 Screen Display Format ...............
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Page 11: Starting/closing The Sv-manager
Starting/Closing the SV-Manager Starting the SV-Manager Double click the SV-Manager shortcut icon. • The application can also be started from [All Programs] [Brother SV-Manager] from the Windows Start Menu. The SV-Manager starts. Closing the SV-Manager Click the on title bar.
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Page 12: Sv-manager Screen Configuration
SV-Manager Screen Configuration The [SV-Manager] screen is divided into 3 areas. • Displays the hierarchy of the folder configuration. Hierarchical Display Area • The File Detail Display Area displays the unit-specific files in File Detail Display Area the selected folder in a list. Subfolders are not displayed. •...
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Page 13: Hierarchical Display Area
SV-Manager Screen Configuration Screen Display Format The screen display can be configured to either vertical or horizontal view. Refer to "Changing the Operating Environment of the SV-Manager" on page 61 to change the display method. Vertical Type Horizontal Type Hierarchical Display Area Displays the folders in the unit and library in a hierarchical display.
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Page 14
SV-Manager Screen Configuration : Folder • This is a folder that can be created by the user. Although folders in the top, main, and security folders are displayed by the same icon in the SV-Manager, folders within the security folder are indicated by the icon with the security mark when browsing within the unit.
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Page 15: File Detail Display Area
SV-Manager Screen Configuration Differences in the screen display according to the connection status of this unit The SV-Manager can manage up to two units simultaneously. When two units are connected, both units display in the Hierarchical Display Area. The first unit connected to the PC displays at the top while the unit connected next displays between the library and the first unit.
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Page 16: Changing The Item Display Width
SV-Manager Screen Configuration Changing the Item Display Width The item display width can be changed to any length or made to fit the width of the character string of the longest row. Move the mouse to the right edge of each item's title and drag or double click when changes into Drag the edge of the item to change the width to any length.
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Page 17: Changing The Item Order
SV-Manager Screen Configuration Changing the Item Order The item order can be changed. Move the title of the item by dragging and dropping the title to the target location. The item order is changed. The item order is not saved when closing the SV-Manager. Hiding Items Displayed items can be hidden.
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Page 18: Preview Display Area
SV-Manager Screen Configuration Preview Display Area Displays contents page preview of the unit-specific files. : (Previous page) • Turn to the Previous Page : (Next page) • Turn to the next page. Current Page Number/Total Page Number • Displays the displayed (selected page in thumbnail display) page number and the total number of pages.
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SV-Manager Screen Configuration : (Thumbnail) • Displays the contents page as thumbnails. • The selected page is displayed with a blue frame. : (Fit Width) • Displays a single content page by fitting the page to the window width in the Preview Display Area.
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Page 20: Connecting The Unit To The Pc And Memory Card
Connecting the Unit to the PC and Memory Card Management When a memory card is inserted into the unit, SV-Manager recognizes the card as a removable drive, similar to when a memory card is inserted into a general memory card reader/writer. Unit-specific files can be managed in the SV-Manager when a memory card in the memory card reader/writer is initialized with the SV-Manager.
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Page 21: Connecting/disconnecting The Unit With The Pc
Connecting the Unit to the PC Connect the unit with the PC using the USB cable (included). • Refer to "SV-100B User's Guide (Main Unit)". • Proper operation cannot be guaranteed when connecting via USB hubs. Connect directly to the PC's USB port.
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Page 22: Disconnecting The Unit From The Pc
Connecting/disconnecting the unit with the PC Disconnecting the Unit from the PC Follow the following procedures to safely remove the unit from the PC. Do not forcefully remove the unit while reading or writing data. Data can be destroyed. Always carry out the removal procedure explained here. Remove the USB cable only after ensuring that the unit is released from SV-Manager management and after confirming that the unit no longer appears in the Hierarchical Display Area.
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Page 23: Initializing The Memory Card
Initializing the Memory Card Memory cards need to be initialized by the SV-Manager or formatted by the unit to allow the unit to browse and manage unit-specific files. Unit-specific files cannot be registered to uninitialized memory cards. If the password to the security folder is invalid, the unit may require reinitialization when reaccessing the security folder or when browse becomes unavailable.
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Page 24: Managing Multiple Units In The Memory Card
Initializing the Memory Card Click [Yes]. • Click [No] to cancel. After the [Initializing...] dialog displays, a new unit appears in the Hierarchical Display Area. • The main ( ) and security ( ) folders are created in the top folder ( Managing multiple units in the memory card When a card is initialized using the SV-Manager, the memory card inserted into the memory card reader/writer can also be managed as a unit.
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Page 25: Confirming The Remaining Space Of Memory Card Capacity
Confirming the Remaining Space of Memory Card Capacity The used space of memory cards can be confirmed by two methods. Confirming the Used Space of Memory Cards Place the mouse on the title bar of the unit in the Hierarchical Display Area. The used memory space in the memory card displays for several seconds.
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Page 26: Unit Security Setting
Unit Security Setting The security folder created during SV-Manager initialization can be used by configuring a password. Unit-specific files are encrypted with a password when they are registered to the security folder. Unit-specific files are not encrypted in the main folder. Setting a Password to the Security Folder Opening/Closing the Security Folder Opening the Security Folder............
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Page 27: Setting A Password To The Security Folder
Setting a Password to the Security Folder A password needs to be configured to use the Security folder. The password configured in this procedure is used by the unit to open the Security folder. Set the password as follows. Click the security folder ( ) if the password has not been configured.
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Page 28: Opening/closing The Security Folder
Opening/Closing the Security Folder Open the security folder configured with a password as follows. Opening the Security Folder Double click the closed Security folder ( • The folder can also be opened from [Tools] [Open security folder] in the Menu. The [Password authentication] dialog displays.
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Page 29: Changing The Password To The Security Folder
Changing the Password to the Security Folder The password can be changed even when a unit-specific file is saved to the Security folder. Change the password as follows. Open the Security folder. • Refer to "Opening/Closing the Security Folder" on page 28. Right click the security folder ( ) and click [Password setting/change].
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Page 30: Contents And Folder Operations
Contents and Folder Operations Creating Unit-Specific Files Registering to the Security folder ..........32 Create from the print image of the application software ..32 When [Registration destination] Dialog Displays ......33 Creating by Drag and Drop ............34 Dragging and Dropping when SV-Manager is not Started..36 Creating from the SV-Manager [Register data] screen....
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Page 31: Creating Unit-specific Files
Creating Unit-Specific Files The SV-Manager printer driver converts the content source file, i.e. Word and Excel for Windows, PDF, etc., into data for the unit and creates unit-specific data. Unit-specific files are created and registered to the security folder by converting and encrypting the file into data for the unit.
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Page 32: Create From The Print Image Of The Application Software
Reader, etc., as follows. Display the [Print] dialog of the application software. Select "Brother SV-100B" from the "Printer" pull-down menu. • Click [Properties] to change the printer driver settings. Refer to "Changing the Print Settings of the Printer Driver" on page 39.
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Page 33: When [registration Destination] Dialog Displays
Creating Unit-Specific Files • The "Registered to SV-100B (top folder name of the unit, if changed)" message displays at the bottom right of the Windows desktop. Messages at the bottom right of the Windows Desktop can be stopped by "Changing the Operating Environment of the SV-Manager"...
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Page 34: Creating By Drag And Drop
Creating Unit-Specific Files Creating by Drag and Drop Convert content source files, create unit-specific files, and register files to any folder without changing a single file, multiple files, or the level of the folder. • When the content source file is right clicked, if the "Print" menu does not appear by the file, the file cannot be dragged and dropped.
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Page 35
Creating Unit-Specific Files • When multiple content source files are selected, the message "Registered to SV-100B (unit's top folder name if changed)" or "Registered to Library" displays at the lower right of the Windows Desktop each time a unit-specific file is registered. •...
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Page 36: Dragging And Dropping When Sv-manager Is Not Started
Creating Unit-Specific Files Dragging and Dropping when SV-Manager is not Started Unit-specific files can be created by dragging and dropping content source files onto the SV- Manager shortcut icon even when the SV-Manager is not started. Drag and drop content source files onto the SV-Manager shortcut icon. The SV-Manager starts.
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Page 37: Creating From The Sv-manager [register Data] Screen
Creating Unit-Specific Files • The "Registered to SV-100B (top folder name of the unit, if changed)" message displays at the bottom right of the Windows desktop. Messages at the bottom right of the Windows Desktop can be stopped by "Changing the Operating Environment of the SV-Manager"...
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Page 38
Creating Unit-Specific Files Right click and click [Register data]. • The folder can also be registered from [File] [Register data] in the Menu. The [Register data] dialog displays. Select a file. • Multiple files can be selected. Click [Open]. The progress status of the [Registering files...] dialog displays when an application software associated with the content source file is started.
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Page 39: Changing The Print Settings Of The Printer Driver
Configure the settings by opening the [Brother SV-100B Properties] dialog from the [Print] dialog of the application software or open the [Brother SV-100B Print settings] dialog from the Windows [Start] Menu. • The details configured in the [Brother SV-100B Print settings] dialog are the default values of the [Brother SV-100B Properties] dialog.
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Page 40
Creating Unit-Specific Files Item Contents Basic Zoom This setting configures the page display size of the normal display image. Increasing the magnification also increases the resolution of the page, making the document easier to read on the unit. Fit Width[100%] (Default Settings) •...
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• Click [Default] to return the settings of the displayed tab to factory default settings. • The [Apply] button is in the [Brother SV-100B Print settings] dialog opened from the Windows [Start] Menu.
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Page 42: Configuring The [print] Dialog Of The Application Software
Creating Unit-Specific Files Configuring the [Print] Dialog of the Application Software Select "Brother SV-100B" in the [Print] dialog and click [Properties]. The [Brother SV-100B Properties] dialog displays. Switch tabs and configure the various items. Click [OK].
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Page 43: Configuring From The Windows [start] Menu
Sound] ➞ [Printer]. The [Printer and FAX] dialog displays. Point to "Brother SV-100B", right click, and click [Print Settings]. The [Brother SV-100B Print settings] dialog displays. Switch tabs in the [Brother SV-100B Print settings] dialog, configure the various items, and click [OK].
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Page 44: Adjusting The Settings According To The Content Details
Creating Unit-Specific Files Adjusting the Settings According to the Content Details A unit-specific file that is easier to browse can be created by changing the print settings to match the content details, i.e. characters, lines, images, etc. Recommended Settings Content Source File and Content Details Settings Application...
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Page 45: Displaying Contents/rotating The Page
Displaying Contents/Rotating the Page Displaying and Confirming the Page The content page of the created unit-specific file can be displayed in the SV-Manager and the display status on the unit can be confirmed. Click the folder icon in the Hierarchical Display Area to display the files as a list. The list of document files of the folder appears in the File Detail Display Area.
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Page 46: Turning The Page
Displaying Contents/Rotating the Page Turning the Page The content page displayed in the Preview Display Area can be turned. Follow the following steps. Click either in the Preview Display Area. • The page can also be turned from [View] [Previous page]/[Next page] in the Menu. •...
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Page 47: Deleting A Page
Displaying Contents/Rotating the Page Deleting a Page Unnecessary pages can be deleted. Select the page to delete in the Preview Display Area. • Multiple pages cannot be selected at the same time. • In Thumbnail View, the selected page is indicated by a blue frame. Press <Delete>.
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Page 48: Changing The Orientation Of The Magnified Display Page
Displaying Contents/Rotating the Page Changing the Orientation of the Magnified Display Page There are cases when the unit-specific file appears upside down when the file is magnified on the unit, i.e. when the contents of the page are horizontal (landscape mode). The document appears right side up in normal display, however, the file may display upside down in magnified display.
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Page 49: Managing Folders/files
Managing Folders/Files Folders and unit-specific files can be moved and copied between multiple units or between the unit and library. Creating Folders Folders in the top folder and library can be created up to 16 levels. Folders with identical names can also be created on the same level. Select the parent folder in the Hierarchical Display Area.
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Page 50: Moving Files/folders
Managing Folders/Files Moving Files/Folders The display order of the folders in this unit appear in the order displayed in the Hierarchical Display Area. The display order of the unit-specific files appear in the order displayed in the File Detail Display Area. •...
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Page 51: Copying Files/folders
Managing Folders/Files Moving by Cut and Paste Files can only be moved to other folders by cutting and pasting. As files cannot be cut and pasted into the same folder, the sorting order cannot be changed. Select a folder in the Hierarchical Display Area or a file in the Detail Display Area. Right click and click [Cut].
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Page 52: Copying Using The Menu
Managing Folders/Files Drag while pressing <Ctrl> and drop to the copy destination folder or file insert location. • The pointer changes from when the file can be dropped. The pointer changes when the file cannot be dropped. The [Password authentication] dialog appears when a file is dropped into a closed Security folder.
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Page 53: Deleting Files/folders
Managing Folders/Files Deleting Files/Folders Select a folder in the Hierarchical Display Area or a file in the Detail Display Area. • One folder or multiple document files can be selected. Press <Delete>. • Files/folders can also be deleted by right clicking and pressing [Delete] or from [Edit] [Delete] in the Menu.
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Page 54: Managing Bookmarks
Managing Bookmarks Bookmarks can be placed on pages just as post-it notes can be placed on documents. Browsing with this unit becomes more convenient by placing bookmarks at the beginning of important content or on important pages. Placing Bookmarks Placing bookmarks on pages without bookmarks. Display the page to place a bookmark.
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Page 55: Using Bookmarks
Managing Bookmarks Right click in the Preview Display Area and click [Bookmark] [Delete bookmark]. • A bookmark can also be deleted from [Edit] [Bookmark] [Delete bookmark] in the Menu. The bookmark is deleted from the top right of the page. •...
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Page 56: Managing Rating Information
Managing Rating Information Changing Rating Information Each unit-specific file can be rated. Right click the file in the File Detail Display Area and click [Change rating] [(No. of ★ or "No rating")]. • The rating can be changed from [Edit] [(No.
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Page 57: Manage Unit-specific Files In An Intermediate File Format
Manage Unit-Specific Files in an Intermediate File Format Unit-specific files can be operated and managed only using SV-Manager. To move or backup unit-specific files to another PC, files need to be converted to a file format that Windows file operation can move and copy. BVD Export and BVD Import are functions for this purpose.
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Page 58: Reading Intermediate File Format Data
Manage Unit-Specific Files in an Intermediate File Format • When a file with the same name already exists in the BVD export location, the [Confirm File Overwrite] dialog appears. • When a unit-specific file with a long name is exported to a BVD file, the name is shortened to 20 characters or less.
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Page 59: Bvd Import From The Menu
Manage Unit-Specific Files in an Intermediate File Format • Click [Cancel] to cancel. • Click [Cancel] to stop the import of the displayed BVD file. If multiple BVD files are selected, the import of subsequent BVD files is also stopped. •...
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Page 60: Troubleshooting
Troubleshooting Changing the Operating Environment of the SV- Manager Configuration ................61 General Settings ................61 Window split ................61 Register document when SV-Manager is not running ....61 Register help on start-up ............62 Message Settings................62 Registration ................62 Delete Folder/Document/Page ...........
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Page 61: Changing The Operating Environment Of The Sv-manager
Changing the Operating Environment of the SV-Manager Change the display style of the screen and configure the error prevention confirmation dialog of the SV-Manager in the [Settings] dialog. The dialog includes the tabs, "General", "Messages", and "Library". Configuration Click [Tools] [Settings] from the menu.
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Page 62: Message Settings
Changing the Operating Environment of the SV-Manager Register help on start-up Display register help on start-up • When a check is placed by this option, the [Document File Registration Method] dialog appears when starting the SV-Manager. Refer to "Starting/Closing the SV-Manager" on page 11.
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Page 63: Library Settings
Changing the Operating Environment of the SV-Manager Display Caution message, when file name is too long. • When a check is placed by the option, the [Long File Name Warning] dialog appears, as the main folder automatically becomes the registration location when unit-specific files are created by drag and drop and when the file names of the content source files exceed 58 single-byte or 29 two-byte characters.
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Page 64: Password Invalid State
Disconnecting the Unit from the PC • Refer to "Disconnecting the Unit from the PC" on page 22. Turn ON the power to the unit and confirm that the security folder opens in the unit. • Refer to "SV-100B User's Guide (Main Unit)".
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Page 65: Deleting The Sv-manager's Password Invalid State
• Refer to "Disconnecting the Unit from the PC" on page 22. Turn ON the power to the unit and select the security folder in the unit. • Refer to "SV-100B User's Guide (Main Unit)". Enter the correct password into the unit.
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Page 66: Recovering Damaged Files
Recovering Damaged Files When a unit-specific file is created, a backup file is created at the same time. If the backup file is not damaged, the unit-specific file can be recovered by the SV- Manager. If a "microSD card access error." message appears when browsing with this unit, connect the unit or memory card to the PC and recover using the SV-Manager.
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Page 67: Upgrading The Sv-manager
Upgrading the SV-Manager Confirming the Version Information of the SV-Manager The version information can be confirmed before and after upgrade. Click [Help] [Version Info.] from the Menu. The [SV-Manager Version info.] dialog displays. Confirm the version and click [OK].
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Page 68: Confirming The Version Information Of The Printer Driver
[Brother SV-100B Properties] and [Brother SV-100B Print settings]. • Open the [Brother SV-100B Properties] dialog to confirm using application software, i.e. Word, etc., and open the [Brother SV-100B Print settings] dialog to confirm from the Start Menu. Click [Version Info.] in the "Basic" Tab.
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Page 69: Uninstalling The Sv-manager
The [Add and Remove Program] dialog displays. Click "Brother SV-Manager x.x) (xx refers to version) and click [Delete]. • The printer driver for "Brother SV-100B" is deleted together with the application for "Brother SV-Manager x.x". Click [Yes] in the [SV-Manager Uninstallation] dialog.
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Page 70: When This Message Appears
When this Message Appears Message Problems and Solutions [Registration Error] Problem: • There is not enough free space in the registering memory Registration error. Out of free memory space. card. Solution: [Copy file error] • The maximum memory card capacity for this unit is 2GB. Copy file error.
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Page 71
When this Message Appears Message Problems and Solutions [Password error] Problem: • When password authorization for the SV-Manager fails three Password error. Cannot access the consecutive times, the password for the SV-Manager becomes security folder. invalid. Solution: • If the password is still valid for the unit, delete the password invalid state in the unit.
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Page 72
When this Message Appears Message Problems and Solutions [Maximum Page Warning] Problem: Cannot register more than • The maximum number of pages that can be registered is 10,000 pages. 9,999 pages. Maximum registered page Solution: number is 9,999. • To register more than 10,000 pages, specify the pages to print. Enter specific page numbers and/or range of pages to register.
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Page 73: Troubleshooting
(residual images remain). Solution: • Remove the checkmark from [Dithering] in the [Brother SV- 100B Properties] or [Brother SV-100B Print settings] dialog to remove the residual images. Refer to "Changing the Print Settings of the Printer Driver" on page 39.
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Page 74
Solution: • When single-byte brackets are used in the file name of the Word document, change the brackets to another character. Additional information is provided by Brother Call Center.
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Page 75
Troubleshooting...
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Page 76: Appendix
Appendix Glossary Index...
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Page 77: Glossary
Glossary The following are explanations of terms related to the functions of this unit. BVD Export This function writes unit-specific files to the intermediate file format, BVD file. Anti-Aliasing Process BVD File This process smoothes rough edges on curved lines (rough edges on characters, This is the intermediate format file that BVD etc.).
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Page 78
Glossary Invalid Password State This state describes when files in the security folder cannot be opened. Frame When authorization for the SV-Manager or unit fails three consecutive times, the This refers to the case that protects the password for the unit and SV-Manager substrate of the device and isolates and becomes invalid.
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Page 79
Glossary Password Thumbnail This is the 4 digit password configured to the This is a reduced image that is smaller than security folder. the normal image size enabling files to be better displayed in a list. The thumbnails in the SV-Manager have been reduced to 25%. Printer Driver The origin of the term comes from English: This is a type of device driver that controls...
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Page 80: Index
Managing ..........54 Excel ............44 Placing ..........54 Using ........... 55 [Brother SV-100B print settings] dialog ... 43, 39 [Brother SV-100B properties] dialog ... 39, 42 File detail display area ....... 12, 15 BVD export ........... 5, 57 File list ............45 BVD file ............
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Page 81
Index Large quantity of content ......6 Rating information ........56 Library ..........5, 14, 63 Changing ..........56 Ratings ............. 15 Reading data ..........58 Recovering damaged files ......66 Main folder ..........13 [Register data] screen ......31, 37 Memory card ........
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Page 82
Index Uninstalling ..........69 Unit-specific files ........57 Creating ..........31 Upgrading ........... 67, 68 Version info........67, 68 Vertical type ........13, 61 Warning message ........62 When SV-Manager is not running .... 61 Window split ..........61 Word ............
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