Software Technical Support - HP bc1000 - Blade PC Limited Warranty

your sole remedy shall be to return the removable media to HP for replacement. For blank
tape removable media please refer to the following Web site:
http://h20000.www2.hp.com/bizsupport/TechSupport/
Document.jsp?objectID=lpg50101
It is your responsibility to contact non-HP manufacturers or suppliers for their warranty
support.

Software Technical Support

Software Technical Support for your HP Software, HP pre-installed third-party software and
third-party software purchased from HP is available from HP via multiple contact methods,
including electronic media and telephone, for ninety (90) days from date of purchase. See
"Contacting HP" for online resources and telephone support. Any exceptions to this will be
specified in your End User License Agreement (EULA).
Software Technical Support includes assistance with:
■
Answering your installation questions (how to, first steps, and prerequisites).
■
Setting up and configuring the software (how-to and first steps). Excludes system
optimization, customization and network configuration.
■
Interpreting system error messages.
■
Isolating system problems to software usage problems.
■
Obtaining support pack information or updates.
Software technical support does NOT include assistance with:
■
Generating or diagnosing user generated programs or source codes.
■
Installation of non-HP products.
Linux Operating Systems and Applications
HP does not provide software technical support for Linux operating systems or other Linux
applications. Software technical support for Linux software sold with HP Hardware
Products is provided by the Linux vendor. Please refer to the Linux operating system or
other Linux application support statement included with your HP Hardware Product.
www.hp.com 5