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Operating instructions
for Washing machine
W 970
Q\
It is essential to read these
operating instructions before
installing or using the machine, to
avoid the risk of accident, or damage
to the machine.
M.-Nr. 04 947 080

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Summary of Contents for Miele W 970

  • Page 1 Operating instructions for Washing machine W 970 It is essential to read these operating instructions before installing or using the machine, to avoid the risk of accident, or damage to the machine. M.-Nr. 04 947 080...
  • Page 2: Caring For Our Environment

    Caring for our environment Caring for our environment Disposal of the packing Disposal of your old appliance material Old appliances contain materials which can be recycled. Please contact your The transport and protective packing dealer, your local waste collection has been selected from materials centre or scrap merchant about poten- which are environmentally friendly for tial recycling schemes.
  • Page 3: Table Of Contents

    Contents Contents Caring for our environment Disposal of the packing material............2 Disposal of your old appliance .
  • Page 4 Contents Programmes Programme selection ..........22 Sequence .
  • Page 5 Contents Problem solving guide What to do, if ........... . . 39 Opening the drum door in the event of a power failure .
  • Page 6: Guide To The Machine

    Guide to the machine Guide to the machine General view 1 Electric supply cable 5 Facia panel with controls 2 Inlet hose (able to withstand press- 6 Door ures of at least 70 bar) 7 Access panel for drain pump, drain 3 Flexible drain hose (with detachable filter and emergency door release swivel elbow)
  • Page 7: Control Panel

    Guide to the machine Control panel “I-ON / 0-OFF” button “Spin” button To switch the machine ON or OFF or for Spin speed, Rinse hold and With- to interrupt a programme. out final spin. “Door” button Indicator light opens the machine door. shows the selected spin speed.
  • Page 8: Warning And Safety Instructions

    Repairs should only be undertaken by a Miele approved This appliance should not be oper- engineer. ated by children. Supervise its use Ensure current is not supplied to the ap- by the elderly or infirm.
  • Page 9 Faulty components must only be time (e.g. holiday), especially if there is exchanged for Miele original spare no floor drain (gully) in the immediate vi- parts. Only when these parts are fitted cinity.
  • Page 10: Disposal Of Your Old Machine

    Accessory parts may only be fitted tomer Service Department. when expressly approved by Textiles which have been pre- Miele. If other parts are used, guaran- treated in solvent based cleaning tee, performance and product liability agents must be thoroughly rinsed in claims may be invalidated.
  • Page 11: Washing Environmentally And Economically

    Washing environmentally and economically Washing environmentally and economically – Water consumption and energy – Use the "Short" wash option for nor- usage are determined by the size of mally or very lightly soiled laundry. the load. Load to the maximum rec- –...
  • Page 12: Before Using For The First Time

    Before using for the first time Before using for the first time Before using the machine for the first time ensure that it is correctly in- stalled and connected. See the rele- vant section under "Installation". Also check that the fluff filter is securely tightened.
  • Page 13: How To Wash Correctly Brief Guide

    How to wash correctly How to wash correctly Dark textiles often contain excess dye Brief guide and should be washed separately sev- The headings numbered ( ,...) eral times before being included in a show the operating sequence and can mixed load.
  • Page 14: To Start A Programme

    How to wash correctly Press the “Door” button. To start a programme Load the drum. Press in the “I-ON/0-OFF” button. Unfold washing and load loosely in the – The programme selector should be drum. To achieve best results it is ad- pointing to Finish, the indicator light visable to make up mixed loads consist- "Anti crease/Finish"...
  • Page 15: How To Wash Correctly

    How to wash correctly Select any additional Select a spin speed option required. Press the “Spin” button enough times until the indicator light for the Press the relevant button. required end spin speed lights up. Indicator light on = selected Indicator light off = not selected In some programmes the maximum spin speed is limited.
  • Page 16: After Washing

    How to wash correctly After washing § Press the “Door” button. Press and release the “I-On/0-Off” button. Remove the washing. Only remove washing from the ma- chine once the drum has stopped turning, otherwise you may seriously injure yourself. Check the folds in the door seal for any small articles e.g.
  • Page 17: Adding Or Removing Washing After Programme Start

    How to wash correctly General exceptions: Adding or removing washing after programme start The door cannot be opened when: Washing can be added or removed – the suds temperature is above 55°C. after the programme has already – the additional option “Water plus” started, when using the following pro- has been selected, grammes.
  • Page 18: Programme

    How to wash correctly To select a different programme pro- Programme . . . ceed as follows: . . . interruption With the “I-On/0-Off” button switch off the appliance. Press the “I-ON/0-OFF” button. Turn the programme selector to "Fin- To continue with the same pro- ish".
  • Page 19: Adding Detergent

    Adding detergent Adding detergent All modern detergents produced for Water Hardness automatic washing machines are suit- Hardness Type of able, including liquid, compact (con- range water Hardness °dH centrated), tablets and special applica- (hardness) level in German mmol / l tion detergents.
  • Page 20: Adding Detergent

    Adding detergent Adding detergent Water softeners A water softener can be used to cut down on the use of detergents in water hardness ranges II-IV. Dispense ac- cording to the amount specified on the packaging. First add detergent and then the water softener. Use a quantity of detergent as for soft water.
  • Page 21: Automatic Fabric Conditioners, Texturisers, Or Liquid Starch

    Adding detergent Automatic fabric conditioners, tex- Separate fabric conditioner or tex- turisers, or liquid starch turiser Open the lid of compartment Add fabric conditioner or texturiser to the compartment p. Turn the programme selector to “Starch”. Select a spin speed. Press the “Start”...
  • Page 22: Programmes Programme Selection

    Programmes Programmes Programme selection Programme Fabric Temperature max. spin speed Cottons and linen fabrics, eg bed linen, table 95°C to 30°C 1550 COTTONS linen, towelling, jeans, underwear,T-shirts, nappies. Wash load as for standard tests 60°C 1550 COTTONS (60°C) white nylon, white polyester fabrics (50°C), 60°C to 30°C MINIMUM IRON coloured nylon, polyester, cotton and viscose...
  • Page 23 Programmes max. load Additional options Notes 5 kg – Soak With heavily soiled items select "Soak" or "Pre-wash". Wash – Pre-wash dark colours in liquid detergent. – Short For normally soiled items select "Short". – Water plus (Option 1,2,3,4) 5 kg For test institutes: Programme setting for tests according to EN 60456 Standard Programme...
  • Page 24: Sequence

    Programmes Sequence COTTONS MINIMUM DELICATES WOOLLENS IRON1) Soak optional optional optional – Pre-wash optional optional optional – Main wash Top-up rinse from 75°C programmable – – – Graduated rinsing – from 40°C from 50°C – No. of rinses – normal 3 or 4 –...
  • Page 25 Programmes Quick Wash Starch Spin Separate rinse MIXED WASH Quick Wash high cotton high polyester content content – – – – optional optional – – – optional optional – – – – – – – – – – – – –...
  • Page 26: Care Symbols

    Programmes Tumble dry Care symbols at normal temperature Washing at low temperature Cottons 95°C, 75°C do not tumble dry Cottons 60°C Cottons 40°C Ironing hot iron Cottons 30°C medium hot iron Minimum iron 60°C, 50°C cool iron Minimum iron 40°C do not iron Minimum iron 30°C N.B.
  • Page 27: Additional Options

    Additional options Additional options To select an additional option to the Adding detergent for the Soak op- basic programme press the button for tion: that option. The indicator light for the – Programmes without pre-wash: option button comes on. Add the total amount into compartment If an additional option is chosen which j or directly on to the washing in is incompatible with the basic pro-...
  • Page 28: Water Plus

    Additional options Water plus Spin The water level increases in "soak", A final spin is carried at the end of pre-wash", "main wash" and / or each of the basic programmes, if a "rinses", and / or an extra rinse can spin speed had been selected.
  • Page 29: Electronic Programme Locking

    Additional options Switching off programme locking Electronic programme locking early Programme locking prevents the ma- Press the “Start” button for at least 5 chine from being opened or the pro- seconds. gramme cancelled during a wash Exception: programme. The indicator light "Anti-crease/Finish" Switching on programme locking in the Sequence display flashes.
  • Page 30: Programmable Functions

    Programmable functions Programmable functions The programmable functions enable Option 2 the user to introduce further features as Increase in the water level in main required. The programmable functions wash and rinses for Cottons, Minimum remain stored in memory until they are Iron, Delicates, Quick Wash, and Mixed cancelled by the user.
  • Page 31: D = Soak Time

    Programmable functions = Soak time = Top-up rinse for Cottons You can programme a soak time of: At the end of the main wash addi- tional water flows into the drum and – 30 mins or the suds are cooled down. –...
  • Page 32: Programming And Storing In Memory

    Programmable functions 2. Selecting a programmable function Programming and storing in memory For the programmable function re- quired turn the programme selector The programmable functions are acti- to the setting given: vated using the additional option but- – for High Water level tons and the programme selector in to –...
  • Page 33: To Activate Or Deactivate A Programmable Function

    Programmable functions 3. To activate or deactivate a pro- For the programmable function grammable function. The "Rinses" indicator light comes on. By pressing the “Start” button a For the programmable functions various number of times you can se- lect different soak times. To confirm Pressing the “Start”...
  • Page 34: Cleaning And Care

    Cleaning and care Cleaning and care Cleaning the washing machine Extra cleaning Clean the casing with a mild non-ab- Carrying out a hot wash (70°C or rasive detergent or soap and water. above) with powder detergent approx. Wipe dry with a soft cloth. once every six weeks will help to en- sure that no deposits build up in the Clean the facia panel and flap with a...
  • Page 35: Cleaning The Detergent Dispenser Drawer

    Cleaning and care Cleaning the detergent dispen- ser drawer Pull out the detergent dispenser drawer until a resistance is felt. Clean the dispenser compartments and conditioner channel. Regularly remove any detergent residues. Press down the red release catch and at the same time pull the drawer right out of the machine.
  • Page 36: Cleaning The Fluff (Drain) Filter And Pump

    Cleaning and care Cleaning and care Cleaning the fluff (drain) filter and pump Check the fluff (drain) filter initially after 3-4 washes to ascertain how often it is likely to require cleaning. With normal cleaning approx. 2 litres of water run out. If the drain outlet is clogged, more water will be retained in the machine (up to 25 litres).
  • Page 37 Cleaning and care Clean the inside of the fluff filter hous- ing. Remove any deposits of lime scale and detergent or foreign objects from the thread of the filter housing and filter unit (as these objects can cause a leakage of water).
  • Page 38: To Clean The Water Inlet Filters

    To clean the filter in the union in the hose able to withstand pressure of at open end of the inlet hose: least 70 bar. Miele’s own hoses meet First turn off the stopcock. this requirement. Unscrew the threaded union con-...
  • Page 39: Troubleshooting

    Problem solving guide Problem solving guide Repair work to electrical appliances should only be carried out by a suitably qualified person in accordance with local and national regulations. Unauth- orised repairs could be dangerous. What to do, if . . . Cause .
  • Page 40 Problem solving guide What to do, if . . . Cause . . . Remedy . . . – The water inlet is restricted. The stopcock is not opened . . . the “Check (water) inlet" far enough. indicator flashes during the –...
  • Page 41 Problem solving guide What to do, if . . . Cause Remedy – The final spin has not taken Loosen and re-distribute the . . . the indicator light “Final place. The machine detected washing. spin” flashes. an imbalance. – Select the programme Spin or Drain.
  • Page 42 Problem solving guide What to do, if . . . Cause Remedy – The water supply pressure is Clean the filter in the water . . . large residues of deter- too low. inlet system. gent remain in the dispenser –...
  • Page 43: Opening The Drum Door In The Event Of A Power Failure

    Problem solving guide Opening the drum door in the To check water pressure event of a power failure Place a bucket under the stopcock. Switch off the washing machine. Turn on the stopcock. Open the fluff (drain) filter flap and If 5 litres of water flow into the bucket in drain the water as described in 15 seconds the water pressure is cor-...
  • Page 44: After Sales Service Customer Contact

    PC is reserved for the service engineer, for updates to your machine – Your Miele Dealer or in future years. – Your nearest Miele Service depart- When for example technological devel- ment (see back cover for the ad- opments offer advanced modifications dress).
  • Page 45: Installation Installation Surface

    The most stable part of the floor is usually in the corner. If the machine is installed on a raised plinth, it has to be secured Turn the left-hand transit bar 90°. against slippage during spin using retaining clips (available from the Miele Spare Parts Dept).
  • Page 46 Installation Turn the right-hand transit bar 90°. Plug the two holes with the plastic caps supplied. The machine should not be moved with- out the transit fitting in place. The transit fitting should be stored in a safe place for future use. It must be re-fitted if the machine is to be moved again.
  • Page 47: Levelling The Machine

    Installation With a screwdriver loosen and turn Levelling the machine the foot 1 together with the counter- The machine must stand perfectly level nut 2 to the left, (see illustration on all four feet to ensure safe and below) and screw out. proper operation.
  • Page 48: Building Under

    Installation Washer and Dryer stack Building under A Miele tumble dryer can be stacked To build this appliance under a con- with the washing machine. A stacking tinuous worktop / in a kitchen run: kit* is necessary and can be purhased A special building under conversion from the Miele Spare Parts Department.
  • Page 49: Connection To Water Supply

    If replacing the inlet hose only use a hose able to withstand pressure of at least 70 bar. This also applies to all fixtures and fittings used. Miele orig- inal parts fulfil this condition.
  • Page 50: Connection To The Drainage System

    If required, the drain hose can be ex- tended to a length of 5 m. The necess- ary parts can be purchased from the Miele Spare Parts Department, or your Miele dealer. For a delivery head of more than 1 m (up to a maximum of 1.8 m) a second...
  • Page 51: Electrical Connection U.k

    Installation The wire which is coloured blue must Electrical connection U.K. be connected to the terminal in the All electrical work should be carried out plug which is marked with the letter N only by a suitably qualified and compe- or coloured black.
  • Page 52 Installation Electrical connection U.K. Non-rewireable plugs BS 1363 If this machine is fitted with a non-re- wireable plug, the following information applies: If the socket outlets are not suitable for the plug supplied with the product, it must be cut off and an appropriate plug fitted.
  • Page 53: Consumption Data

    Consumption data Consumption data Programme Load Consumption data (without any additional op- Energy Water Programme time tions or in kWh litres normal short programmable functions) COTTONS 95°C 5.0 kg 1.70 1 h 54 mins 1 h 22 mins 60°C 5.0 kg 0.95 1 h 58 mins 1 h 16 mins...
  • Page 54: Technical Data

    Technical Data Technical Data Height......85 cm Width ......59.5 cm Depth .
  • Page 56 Alteration rights reserved/007 0400 This paper consists of cellulose which has been bleached without the use of chlorine.

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