Kyocera pdQ Basics Handbook Manual page 67

Resetting the pdQ Smartphone
To perform a soft reset:
A soft reset tells the pdQ smartphone to stop what it's doing and start over
again. All records and entries are retained. After a soft reset, the pdQ
smartphone logo screen appears followed by the message "Initializing pdQ."
Then the General Preferences screen appears where the date and time are set.
Flip open the keypad. On the back of the pdQ smartphone, locate the two
1.
small holes immediately above the battery clip.
Insert the end of a paper clip in the left hole. When you remove the paper
2.
clip, the phone resets without deleting any data.
You can also perform a soft reset by holding down the backlight
Note:
button and the down volume control button simultaneously or by
removing the battery.
To perform a hard reset:
A hard reset also tells the pdQ smartphone to start over again. With a hard
reset, all entries stored in the pdQ smartphone are erased. Therefore, never
perform a hard reset unless a soft reset has not solved the problem, or you
intend to delete data, or you have been instructed to do so by Technical
Support. After a hard reset, you can restore any data previously synchronized
with your computer during the next HotSync operation.
Flip open the keypad. On the back of the pdQ smartphone, locate the two
1.
small holes immediately above the battery clip.
Insert the end of a paper clip in the left hole. At the same time, hold down
2.
both of the volume control buttons on the side of the pdQ smartphone.
Release the paper clip, but continue to hold down the volume control
3.
buttons until the following message appears:
Erase all data?
YES - "up" button
NO - any other button
If you don't see this message, you have not performed a hard reset.
Press the Up button below the screen to complete the hard reset. Press any
4.
other button to cancel the procedure.
Chapter 6 Troubleshooting
Locate the two small holes.
Use the left one to reset.
Press the Up button to complete the hard reset
and delete your data.
Press any other button to cancel the hard reset
and keep your data.
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