Troubleshooting - Olympus Tough TG-820 iHS Instruction Manual

Usage Tips Usage Tips
If the camera does not work as intended, or if an error
message is displayed on the screen, and you are unsure
of what to do, refer to the information below to fi x the
problem(s).

Troubleshooting

Battery Battery
"The camera does not work even when batteries are
installed".
●
Insert recharged batteries in the correct direction.
"Inserting the battery and card" (p. 11), "Charging
the battery with the included USB-AC adapter"
(p. 12)
●
Battery performance may have been reduced
temporarily due to low temperature. Take the
batteries out of the camera, and warm them by
putting them in your pocket for a while.
Card/Internal memory Card/Internal memory
"An error message is displayed".
"Error message" (p. 60)
Shutter button Shutter button
"No picture is taken when the shutter button is pressed".
●
Cancel sleep mode.
To save battery power, the camera automatically
goes into sleep mode and the monitor turns off
if there is no operation for 3 minutes when the
camera is turned on. No picture is taken even if
the shutter button is fully pressed in this mode.
Operate the zoom lever or other buttons to restore
the camera from sleep mode before taking a
picture. If the camera is left for another 12 minutes,
it automatically turns off. Press the n button
to turn the camera on.
● Press the q button to switch to the shooting
mode.
● Wait until #(fl ash charge) stops blinking before
taking pictures.
●
With prolonged camera use, the internal
temperature may increase, resulting in automatic
shutdown. If this occurs, remove the battery from
the camera and wait until the camera has suffi ciently
cooled. The camera's external temperature may
also increase during use, however this is normal and
does not indicate malfunction.
Monitor Monitor
"Diffi cult to see".
●
Condensation may have occurred. Turn off the
power, and wait for the camera body to become
acclimated to the surrounding temperature and dry
out before taking pictures.
"The light is caught in the picture".
●
Shooting with fl ash in dark situations results in an
image with many fl ash refl ections on dust in the air.
Date and time function Date and time function
"Date and time settings return to the default setting".
●
If the batteries are removed and left out of the
camera for about 3 days
return to the default setting, and must be reset.
The time until the date and time settings return to
*1
the default setting varies depending on how long
the batteries have been loaded.
"Language, date, time, and time zone" (p. 16)
Miscellaneous Miscellaneous
"The camera makes a noise when taking pictures".
●
The camera may activate the lens and make a
noise even if no operation is performed. This
is because the camera automatically performs
actions of auto focus as far as it is ready to shoot.
*1 , the date and time settings
EN
59