How To Obtain Service Or Other Information - Motorola MOTOLUXE User Manual

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The Motorola website opensource.motorola.com (in English only) also contains
information regarding Motorola's use of open source.
Motorola has created the opensource.motorola.com website to serve as a portal for
interaction with the software community-at-large.
To view additional information regarding licences, acknowledgements and required copyright
notices for open source packages used in this Motorola device, please press Menu Key
> Settings > About phone > Legal information > Open source licences. In
addition, this Motorola device may include self-contained applications that present
supplemental notices for open source packages used in those applications.

How to obtain service or other information

1. Please access and review the online Customer support section of Motorola's consumer
website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource, please
contact the Warrantor listed at the Motorola website or the contact information for the
corresponding location.
3. A representative of Motorola, or of a Motorola Authorised repair centre, will help
determine whether your Product requires service. You may be required to download or
otherwise obtain and accept software updates from Motorola or a Motorola authorised
repair centre. You are responsible for any applicable carrier service fees incurred while
obtaining the required downloads. Complying with the warranty process, repair
instructions and accepting such software updates is required in order to receive additional
warranty support.
4. If the software update does not fix the problem, you will receive instructions on how to
ship the Product to a Motorola Authorised repair centre or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) your
address and telephone number. In the event the Product is not covered by the Motorola
Limited Warranty, Motorola will inform the consumer of the availability, price and other
conditions applicable to the repair of the Product.
To obtain service or other information, please access and review the online
Customer Support section of Motorola's consumer website at
www.motorola.com.
68 Safety, regulatory & legal