How To Obtain Service Or Other Information; Who Is Covered; What Does This Limited Warranty Cover - Motorola XT685 Manual

Motorola device may include self-contained applications that present
supplemental notices for open source packages used in those
applications.
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to www.motorola.com/support, where you can select from a number of
customer care options. You can also contact the Motorola Customer
Support Center at 1-800-331-6456 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or 1-800-461-4575
(Canada).

How to Obtain Service or Other Information

1. Please access and review the online Customer Support section of
Motorola's consumer website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this
resource, please contact the Warrantor listed at the Motorola website
or the contact information for the corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair
Center, will help determine whether your Product requires service. You
may be required to download, or otherwise obtain and accept software
updates from Motorola or a Motorola Authorized Repair Center. You are
responsible for any applicable carrier service fees incurred while
obtaining the required downloads. Complying with the warranty
process, repair instructions and accepting such software updates is
required in order to receive additional warranty support.
4. If the software update does not fix the problem, you will receive
instructions on how to ship the Product to a Motorola Authorized Repair
Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are
required to include: (a) a copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written description of the problem;
(c) the name of your service provider, if applicable; (d) your address and
telephone number. In the event the Product is not covered by the
Motorola Limited Warranty, Motorola will inform the consumer of the
availability, price and other conditions applicable to the repair of the
Product.
To obtain service or other information, please access and review
the online Customer Support section of Motorola's consumer
website at www.motorola.com.
Motorola Mobility Inc. Limited Global
Warranty Mobile Phones
FOR CONSUMERS WHO ARE COVERED BY CONSUMER
Warranty
PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF
PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE,
THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN
ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH
CONSUMER PROTECTION LAWS AND REGULATIONS.

Who is Covered?

This Limited Warranty extends only to the first consumer purchaser of the
Product, and is not transferable.

What Does this Limited Warranty Cover?

Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited
to the terms and conditions set forth herein. Subject to the exclusions
contained below, Motorola Mobility Inc or its subsidiaries ("Motorola")
warrant this Mobile Phone, and any in-box accessories which accompany
such Mobile Phone ("Product") against defects in materials and
workmanship, under normal consumer use, for a period of ONE (1) YEAR
from the date of retail purchase by the original end-user purchaser, or the
period of time required by the laws of the country where the Product is
purchased, whichever is longer ("Warranty Period").
Repairs made under this Limited Warranty are covered for the balance of
the original Warranty Period, or 90 days from the date of service,
whichever is longer. Any upgrade to the original product will be covered
only for the duration of the original Warranty Period.
This Limited Warranty is only available in the country where the Product
was purchased. Motorola may provide service outside the country of
purchase, to the extent that it is possible and under the terms and
conditions of the country of purchase.
This Limited Warranty applies only to new Products which are a)
manufactured by or for Motorola as identified by the "Motorola"
Safety, Regulatory & Legal 55