If Service Is Required - Electrolux 15 Use And Care Manual

Troubleshooting – What to check when problems occur
Problem
Poor ice quality (soft or unclear).
Unit produces shallow or
incomplete cubes, or the ice fill
pattern on the evaporator is
incomplete.
Water leaking from under the unit.
Ice storage bin full of water.
Electronic display is blank with door
OPEN
Electronic display shows repeating,
randomly flashing symbols and partial
characters.
Electronic display shows one or more
of the following: E1, E2, E4, E5, E6,
E7, E8, E9, E10, P1

If Service is required

If the need for service arises, contact the dealer from whom the unit was purchased. State the Model
Number and Serial Number and explain the problem. The Model and Serial Number plate is located inside
the unit at the upper right hand corner.
If you do not know the name of the selling dealer or local service company, you can check online at www.
electroluxusa.com, or call 877-435-3287.
Possible Cause
Poor incoming water quality.
Ice-making system is dirty.
Low water level.
Hot incoming water.
Incorrect incoming water
pressure.
Unit is not level.
Supply line leaking.
Fill tube leaking.
Bin drain leaking.
Obstructed drain.
A display function has changed.
A factory control mode has been
inadvertently entered.
The unit is displaying an error code.
Troubleshooting
Remedy
Consult a qualified plumber to test the water
quality and recommend appropriate treatment.
Run unit through automatic clean cycle. See
Maintenance.
Check to see that overflow tube is fully seated.
Connect the unit to a cold water supply. See
Installation.
Water pressure must be 20-120 psi.
See Leveling the Unit.
Check to see that the water inlet line is attached to
inlet valve properly. See Connecting the Water
Supply.
Check connection at water valve outlet.
Check integrity of bin drain hose and clamp.
Check to see that storage bin drain opening is free
from obstruction and debris.
Touch and hold the UP ARROW button and touch
and release the POWER button three times, then
release the UP ARROW button. The display should
become visible.
Touch and hold the UP ARROW button and touch
and release the LIGHT button three times, then
release the UP ARROW button and exit the factory
control mode.
Record the error code(s) displayed and call for
service
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