Troubleshooting The Drain Pump; If Service Is Required - Electrolux UL15IM20RS Use And Care Manual

Troubleshooting
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Troubleshooting the Drain Pump

If the drain pump reservoir (not the ice machine bin) reaches overfill condition, the power
to the ice machine will be shut off.
If the ice machine is not working, check the following:
• Make sure there is power at the receptacle.
• Make sure the ice machine is turned on.
• Make sure the ice bin is not full.
• Then check the drain pump.
The pump does not run:
• Make sure the pump is plugged in and there is power to the receptacle.
• Check the inlet to the drain pump for debris and clean as needed. Remove clamps
and inlet tube from drain pump to check for and remove debris.
• Make certain the vent line is free of kinks/sharp bends or restrictions.
• Make certain there is enough water to activate the drain pump. It will take at least
one (1) quart (.95 liters)of water to activate the drain pump.
The pump runs, but no water is pumped out:
• Check that the vent is clear and free of restrictions.
• Check the discharge line to make certain there are no restrictions.
• Make sure that the discharge tubing has not exceeded the maximum lift of eight
(8) feet (2.44 meters) and the horizontal run is not greater than twenty (20) feet (6.1
meters).
The pump runs and then quickly turns off repeatedly:
• Check to make certain the drain pump is level.
• Check that the vent is clear and free of restrictions.
The ice machine is running but not producing ice:
• Check to make sure water is not backing up in the ice bin.

If Service is required

If the need for service arises, contact the dealer from whom the unit was purchased.
State the Model Number and Serial Number and explain the problem. The Model and
Serial Number plate is located inside the unit at the upper right hand corner.
If you do not know the name of the selling dealer or local service company, you can
check online at www.electroluxappliances.com, or call 877-435-3287.