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Bizfon 680 Setting-Up Manual

Setting up and using multi-tenant
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Download this manual See also: Administrator's Manual, Reference Manual
Setting Up and Using
Multi-Tenant
The multi-tenant option allows up to three companies to share
the resources of a Bizfon 680 configuration while maintaining
separate telephone lines and extensions for each company (ten-
ant).
Multi-tenant allows you to assign incoming lines and exten-
sions to up to three tenants. Extensions assigned to tenant one,
for example, can call other extensions in tenant one, but cannot
call extensions in tenants two and three. Incoming lines can be
assigned to a particular tenant.
Multi-tenant requires the multi-tenant card. This cards plugs
into the Bizfon 680. If you have a multi box installation, you
plug the card into Unit 1.
You can set up the way that the multi-tenant works, which
extensions will be in which tenant, and which incoming lines
access a tenant. For detailed steps for setting up multiple ten-
ants, follow the worksheet example on page 2.
The first step to set up multi-tenant, is to determine which
incoming lines belong to which tenant. Initially, all incoming
lines are part of tenant one. Each incoming line can be part of
only one tenant. This means that if CO1 is a member of tenant
one, it cannot be in tenant two or three.
The second step is to determine which extensions belong to
which tenant. Initially, all extensions are part of tenant one. Any
extension can be a member of any tenant and can belong to
more than one tenant. For example, extension 205 can be a
member of tenant two and tenant three.
The third step is to record the greetings for each tenant.
Bizfon Multi-Tenant Addendum
Setting Up and Using Multi-Tenant
1

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Summary of Contents for Bizfon 680

  • Page 1 Multi-tenant requires the multi-tenant card. This cards plugs into the Bizfon 680. If you have a multi box installation, you plug the card into Unit 1. You can set up the way that the multi-tenant works, which extensions will be in which tenant, and which incoming lines access a tenant.
  • Page 2 Thank you for Thank you for Thank you for call- calling Dr. Jones. calling Dr. Smith. ing Dr. Howard. Night Greetings We are out of the We are out of the We are out of the office. office. office. Bizfon , Inc.
  • Page 3 Password: _____________________ Ext.: _______________________ Tenant One Tenant Two Tenant Three Company Name CO/Telephone Number CO/Telephone Number CO/Telephone Number CO/Telephone Number CO/Telephone Number CO/Telephone Number CO/Telephone Number CO/Telephone Number CO/Telephone Number Extensions Operator Extension Day Greetings Night Greetings Bizfon Multi-Tenant Addendum...
  • Page 4 However, we do need to change CO4, CO5, and CO6. In our example, we will start with CO4, so press then . The Bizfon tells you what tenant the line is associated with. 8. To associate the line with a different tenant, press 9.
  • Page 5 Setting Up and Using Multi-Tenant B. Add the extensions to their tenants. 1. Pick up any Bizfon telephone extension and access Settings. BizTouch 3: Press SETUP, select SETTINGS, press ENTER. BizTouch 2 or BizTouch 1: Press SETTINGS. Bizfon conference series phone or...
  • Page 6 NOTE: In our example, extension 201 is a member of each tenant since we made 201 the operator for all three tenants. C. Record the Auto Attendant day and night greetings. 1. Pick up any Bizfon telephone extension and access Settings. BizTouch 3: Press SETUP, select SETTINGS, press ENTER.
  • Page 7 8. The new greeting is played. Press to use the greeting or press to re-record the greeting. To verify your settings 1. Pick up any Bizfon telephone extension and access Settings. BizTouch 3: Press SETUP, select SETTINGS, press ENTER. BizTouch 2 or BizTouch 1: Press SETTINGS.
  • Page 8 7. Press , or to hear the list of lines that a tenant con- tains. 8. The Bizfon plays the lines associated with the tenants. 9. Listen to the announcement then press 10. Press to access the tenant extension configuration.
  • Page 9 You can use a fax machine on any extension. Virtual extensions can be members of a tenant. Bizfon recommends that you use a password for the general set- tings (system) to help protect the configuration. You access the system password settings by entering Setup and then dialing extension 200.
  • Page 10 Setting Up and Using Multi-Tenant Bizfon , Inc.

This manual is also suitable for:

Biztouch 3Biztouch 2Biztouch 1