How To Use This Manual - AT&T MERLIN 820 Administration Manual

How to Use This Manual

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The MERLIN communications system provides you with features that give your
business many expanded communications capabilities.
(MERLIN system telephone) comes with features already assigned that allow you
to transfer calls, put people on hold, and setup conference calls. You can program
other features onto the system and onto individual voice terminals, such as one-touch
dialing of outside or intercom numbers or one-touch redialing of a number you have
saved.
As system administrator, you are responsible for making the MERLIN system work
to its maximum efficiency in serving your company's communications needs. You
need to know more about its custom features, capabilities, and programming than
does the average telephone user. This administration manual gives you the infor-
mation you need to setup and customize your MERLIN system. Here is how to use
this manual:
1. Read "Setting the Control Unit," pages 4-5, to become more familiar with
the lights and switches on the control unit. To set your control unit for use,
follow the procedures described on page 4.
2. Read "Reviewing Your MERLIN System's Fixed Features," pages 6-7, and
become familiar with the MERLIN system fixed features, those features
that are already available when your system is installed.
3. Look at "Selecting and Programming Custom Features," pages 8-13, and
decide which custom features best meet your business' and the individual
user's needs. Then, do the necessary programming by following the "Basic
Programming Instructions" on page 10.
If you have an attendant, review "Special Information for the System At-
4.
tendant," pages 14-15, and be sure that he or she knows the steps for
assigning line ringing options, transferring calls, and using Intercom Auto
Dial buttons and a headset.
5. In case you ever need to relocate or you decide to purchase more equip-
ment for your system, look over "Moves and Changes," pages 16-17.
6. If your system malfunctions, refer to "Isolating and Correcting Troubles,"
pages 18-19.
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voice terminal
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