Advertisement
Quick Links
Advertisement
Related Manuals for AT&T DEFINITY Generic 2
Summary of Contents for AT&T DEFINITY Generic 2
- Page 2 NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT AT&T Customer Information Center Contact:...
- Page 3 Contents Your 8410 Voice Terminal A Quick Look at the Features Voice Features Display Features and Features Used with the Softkeys How to Use the Features General Instructions Conventions Used in The Following Procedures Troubleshooting (Later in This Guide) Quick Reference Lists (At the Back of This Guide) Using the Display, Softkeys, and Display Control Buttons Entering Softkey Mode and Viewing the Three Feature Option Screens...
- Page 4 Select Ring (and Ringer Volume) Send All Calls Speaker Speakerphone Test Transfer Display Feature Procedures Call Information Exit (Normal) Inspect Message Retrieval Normal (Exit) Time/Date Timer Tones and Their Meanings Ringing Tones Feedback Tones Troubleshooting Key Words to Know Quick Reference Lists RingCentral Ex-1012, p.
- Page 6 Starting with the display on the upper right of Figure 1 and continuing clockwise: A 2-line by 24-character display. Display The four buttons located below the display and labeled Softkeys with arrows ( [ ↑ ↑ ] ), correspond to words on the display screen.
- Page 7 For setting up conference calls. This button is labeled Conference button Conf For disconnecting from a call or dropping the last party Drop button added to a conference call. A red button for putting a call on hold. By pressing Hold/Ring button ] and then [ ] , you can select a personalized...
- Page 8 For adjusting the volume of the following: Volume control button The speakerphone or speaker when a call is in progress using the 2-way speakerphone or 1-way speaker The handset receiver level while a call is in progress using the handset The tone ringer when the speaker is off and either the handset is inactive or the tone ringer is active Note: When the speaker is active, the ringer volume is...
- Page 9 Among the display features. You may also be able to use the Speakerphone (and Reset Speakerphone) or the Speaker feature. Check with your system manager to see what other features you can use with the DEFINITY Generic 2 or System 85 switch.
- Page 10 Use to save time in redialing a busy or unanswered number. Available with DEFINITY Generic 2 and System 85 R2V4 and some R2V3 systems. Check with your system manager to see if the feature is available in your system.
- Page 11 Leave Word Calling (LWC) Leaves a message for another extension to call you back. The called party will be able to dial message center, AUDIX®, or a covering user to retrieve a short, standard message that gives your name and extension, the date and time you called, and the number of times you called.
- Page 12 When the voice terminal is initially powered up, the green light next to [ Test Test flashed if the link with the PBX is not (or not yet) operational. The light changes to steady green when the voice terminal is able to communicate with the PBX, and then goes off after a short period of time.
- Page 13 Speakerphone (and Reset Speakerphone) or the Speaker feature. Check with your system manager to see what other features you can use with the DEFINITY Generic 2 or System 85 switch. Note: If you are using an 8410 voice terminal with a display, you may also be able to use up to 12 additional features accessed with the softkeys and display control buttons.
- Page 14 Conventions Used in The Following Procedures This box represents a call appearance button, which is xxxxx used exclusively for placing or receiving calls. The button has a red light and a green status light and is labeled with an extension number (shown as xxxxx). ] and Each of these boxes represents a button that has a Feature...
- Page 15 Using the Display, Softkeys, and Display Control Buttons If you are using an 8410 voice terminal equipped with a display, the following information will help you use the display, the softkeys, and the display control buttons. The softkeys are the four keys labeled with arrows ( [ ↑...
- Page 16 The second line on each feature option screen shows the features you can access. To use any of these features, you must press the softkey below the feature name or abbreviation. For example, on the feature option screen shown on the previous page, you can leave a message for another extension to call you back by pressing the softkey below LWC (the Leave Word Calling feature).
- Page 17 Note: An error tone (one beep) may sound when you have made a mistake in your softkey entries. Press [ ] at any time to exit Softkey Mode and return to Normal (call-handling) Exit Mode. Using the Softkeys to Activate a Feature Your display and softkeys allow you to access up to 12 switch-related features.
- Page 18 3 To use the Priority Calling feature, press the softkey below PCall and then dial the extension Note: When the feature is activated, after the display screen shows you the digits you are dialing, an arrow appears above the feature, as in the example below.
- Page 19 1 Press the softkey below Begin to reset the To reset the speakerphone speakerphone (when the voice terminal is first (Press the softkey below Cancel if you do not want powered up) to reset the speakerphone at this time. However, note that the red light next to [ ] will continue Speaker...
- Page 21 Dial desired list item number (for example, 0 through 9, 01 through 95, and so on, depending on [dial tone] list size) Dial outside number, extension, or feature access code you want to store Note: If your 8410 has a display, you may be able to use the softkeys to add special functions such as Pause, Mark, or Wait into the telephone numbers programmed on the AD button.
- Page 36 When you first power up the voice terminal, the following display appears. PLEASE RESET SPKR. Begin Cancel To reset the 1 Press the softkey below Begin to reset the speakerphone (when the speakerphone voice terminal is first (Press the softkey below Cancel if you do not want powered up) to reset the speakerphone at this time.
- Page 40 Press [ To place a call without Speaker lifting the handset, or to Red light next to [ ] goes on; red light next Speaker use speaker with any to [ ] goes on Mute listening-only feature 2 Place call or access selected feature activity (such as, monitoring a call on Adjust speaker volume if necessary...
- Page 42 To prevent the other Note: If the Speakerphone feature is not active, the party from hearing you Mute feature turns off the microphone associated with the handset (not the speakerphone). However, if the speakerphone is active and the handset is not active, then the Mute feature turns off the microphone associated with the speakerphone (not the handset).
- Page 44 Display Feature Procedures This section includes the procedures for five display features you may use with the 8410 voice terminal equipped with a display. However, note that the display, along with the softkeys and display control buttons, can also be used for accessing up to 12 softkey features.
- Page 49 Tones and Their Meanings Ringing tones are produced by an incoming call. Feedback tones are those which you hear through the handset (receiver) or the speaker. Ringing Tones 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant. 3 rings —...
- Page 50 Troubleshooting Problem Solution A feature doesn’t work as Reread the procedure and try again. noted in the guide. For many features you must lift the handset before you can use the feature. Check with your system manager to be sure this feature is administered on your voice terminal.
- Page 51 Solution Problem 1 Make sure the ringer is turned on. The telephone doesn’t ring. 2 Set the ringer volume to a higher level. 3 Place a test call from another extension to your extension. 4 Check the line cord to make certain it is securely connected at both ends.
- Page 52 The AT&T switch to which you may be connected. (Your voice terminal may be connected to System 85 instead.) Both DEFINITY Generic 2 and System 85 are communications systems which transmit and receive voice and data signals for all communications equipment in your network.
- Page 53 message retriever A person authorized by the system manager to retrieve messages for other users. off-hook When the handset is removed from the cradle (for example, when you lift the handset to place or answer a call) or when the speakerphone is turned on. When the handset is left on the cradle or when the speakerphone is on-hook turned off.
- Page 54 The AT&T switch to which you may be connected. (Your voice terminal may be connected to DEFINITY Communications System Generic 2 instead. ) Both System 85 and DEFINITY Generic 2 are communications systems which transmit and receive voice and data signals for all communications equipment in your network.
- Page 56 Abbreviated Dialing* Trunk Codes Description Code Personal List 1 Personal List 2 Personal List 3 Item Name Name Name Miscellaneous Extension Description Message Attendant AUDIX * You may have as many as 3 personal lists, and each list can have either 5 or 10 items; see your system manager. RingCentral Ex-1012, p.
Need help?
Do you have a question about the DEFINITY Generic 2 and is the answer not in the manual?
Questions and answers