AT&T MERLIN 820 Administration Manual page 8

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Uses and Benefits of Fixed Features (continued)
Feature
Monitor-on-Hold
On-Hook Dialing
Recall
Ringing Line Selection
Speaker
Transfer
Transfer Return
Voice Terminal
Programming
Voice Terminal Testing
Volume Control
Makes it possible for a person who is put on hold to turn on the speaker, hang up, and go back
to work until he or she is taken off hold.
Continue working until the other person returns to the call.
Allows a person to turn on the voice terminal's speaker and dial outside or intercom calls
without lifting the handset.
Continue working until the other person answers the call.
Keep trying a busy number without lifting the handset.
Provides a timed switchhook flash for use with PBX or Centrex systems.
Access
PBX or Centrex system features without having to use switch hook flashes.
Disconnect
a call without hanging up.
Makes it possible to pick up the ringing line automatically when a call comes in.
Answer a call by just lifting the handset; no need to touch any buttons.
Turns the voice terminal speaker on and off.
Hear the other person without lifting the handset, although you need to lift the handset in order
for the person to hear you.
Enables a person to pass outside calls to any other voice terminal in the system. A distinctive
ring indicates a transferred call. Calls can be transferred with or without an intercom
announcement.
Pass calls to the correct people efficiently.
Screen calls on intercom during the transfer process.
Makes certain an unanswered transferred call rings again at the originating voice terminal.
Do not lose transferred calls.
Enables a person to program custom features onto a voice terminal.
Customize each voice terminal to meet the needs of individuals and of the business.
Enables a person to check if the lights and the ringer are working by moving the switch on the
side of the voice terminal.
Verify that the voice terminal has been installed correctly.
Makes it possible to adjust sound level of the speaker and the ring on the voice terminal.
Control the loudness of the speaker and the ringing.
Uses and Benefits
7

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