Altigen AltiAgent Manual page 62

• Your Call Handling settings must not conflict with ONA. Specifically:
— Do Not Disturb must be disabled. Otherwise, if your line is busy,
all calls will go into voice mail and not to the ONA forwarding
numbers you specify.
— Enable Call Forward must be disabled. Otherwise, all calls will be
forwarded according to this setting.
See "Call Handling" on page 55 for details on these settings.
Accessing One Number Access Setup
After you set the call handling options, click the One Number Access tab
in the Config window to open the One Number Access window.
Figure 36. One Number Access window
52 AltiAgent Manual