Troubleshooting; Before Requesting Service - LG LSE3092ST Owner's Manual

BEFORE REQUESTING SERVICE

Review this Troubleshooting section before calling for service. This section contains common occurrences that are not a
result of defective workmanship or materials.
Problem
Range is not level. • Poor installation. Place oven rack in center of oven. Place a level on the oven rack.
• Be sure floor is level and strong and stable enough to adequately support range.
• If floor is sagging or sloping, contact a carpenter to correct the situation.
• Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square
Cannot move appliance • Cabinets not square or are built in too tightly. Contact builder or installer to make appliance
easily.
Appliance must be • Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
accessible for service.
Oven control beeps • Electronic control has detected a fault condition.
and displays any F code
error.
Surface units will not • Improper cookware being used.
maintain a rolling boil
or cooking is not fast • In some areas, the power (voltage)may be low.
enough
Surface units do not • A fuse in your home may be blown or the circuit breaker tripped.
work properly
• Cooktop controls improperly set.
Surface unit stops • This is normal. The unit is still on and hot.
glowing when
changed to a lower
setting
Areas of discoloration • Food spillovers not cleaned before next use.
on the cooktop
• Hot surface on a model with a light-colored cooktop.
Frequent cycling on and • This is normal.
off of surface units
Adjust leveling legs at base of range until the oven rack is level.
and have sufficient room for range clearance.
accessible.
Touch CLEAR/OFF to clear the display and stop
beeping. Reprogram oven.
If fault recurs, record fault number. Touch CLEAR/
OFF and contact a service agent.
- Use pans which are flat and match the diameter of the surface unit selected.
- Cover pan with a lid until desired heat is obtained.
- Replace the fuse or reset the circuit breaker.
- Check to see the correct control is set for the surface unit you are using.
- See Cleaning the glass cooktop section.
- This is normal. The surface may appear discolored when it is hot. This is temporary and will
disappear as the glass cools.
- The element will cycle on and off to maintain the heat setting.
Possible Causes / Solutions
CODE
F-3
F-10
F-11
39

TROUBLESHOOTING

CAUSE
Shorted keypad
Door locking system does
not operate
No heating