Troubleshooting Animation Timing; Troubleshooting Application Distortion When Recording; Troubleshooting Avi Errors - Adobe 65029940 - Captivate - PC Using Manual

Movie Summary: This tab displays movie summary information. Both the size and KB per
second are listed for each movie item. Size is much less significant than KB per second. For
example, a 500 KB movie running for 60 seconds streams at 8.3 KB per second; this requires a
broadband connection. On the other hand, a 2000 KB movie running for 10 minutes streams
at 3.3 KB per second, and this will stream well even on a low-speed modem connection.
(Optional) Click Print to print the information displayed.
4.
Click OK.
5.
Note: After you have identified the frames that require high bandwidth, you can reduce their
impact on the movie by extending the timing for the high-bandwidth frame or the preceding
frame(s). You need to do this only if bandwidth is limited and you notice distracting pauses during
movie playback over the Internet.

Troubleshooting animation timing

If you notice when previewing a movie that an animation file you added as an object is displaying
for a longer or shorter period of time than the duration of the animation file, you can synchronize
the animation with the Captivate Timeline to give you greater control over the timing. To
synchronize the animation, double-click on the animation to open the Animation dialog box,
click on the Options tab, and select Synchronize with movie.
Note: If the animation file was originally recorded with an audio track, you may find that after selecting
the synchronize with movie option, the audio track is choppy. The best solution is to separate the
animation file and audio so they can be used as two distinct objects in the movie.

Troubleshooting application distortion when recording

This problem occurs with certain combinations of Windows and video cards. The problem can
be solved by setting the hardware acceleration on your computer to None. You can change this
setting in the following location:
Start Menu > Settings > Control Panel > Display > Settings > Advanced > Troubleshoot

Troubleshooting AVI errors

Captivate lets you import an AVI file to create a new Captivate movie, create an animation slide,
create a new animation object. Usually, there are no problems importing an AVI file. If you do
have a problem importing an AVI, you may receive one of the following messages:
•
This AVI is not supported.
•
This AVI file cannot be converted to SWF.
One reason these messages may appear is that the codec is not installed for the AVI.
To check that the codec is installed for an AVI file:
Open Windows Explorer.
1.
Navigate to the AVI file.
2.
Right click on the AVI file and select Properties.
3.
236 Chapter 17: Troubleshooting