Obtaining Support For Your 3Com Products; Register Your Product To Gain Service Benefits; Solve Problems Online - 3Com 3C13751 Getting Started Manual

A
Register Your
Product to Gain
Service Benefits
Solve Problems
Online
O
BTAINING
Y 3C
OUR OM
3Com offers product registration, case management, and repair services
through eSupport.3com.com
to access these services, which are described in this appendix.
To take advantage of warranty and other service benefits, you must first
register your product at:
http://eSupport.3com.com/
3Com eSupport services are based on accounts that are created or that
you are authorized to access.
3Com offers the following support tool:
3Com Knowledgebase — Helps you to troubleshoot 3Com
■
products. This query-based interactive tool is located at:
http://knowledgebase.3com.com
It contains thousands of technical solutions written by 3Com support
engineers.
S
UPPORT FOR
P
RODUCTS
You must have a user name and password
.