Active Directory / Domain Side - LaCie 301338U - d2 Network NAS Server User Manual

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LaCie d2 Network 2
User Manual
6.5.2.

Active Directory / Domain Side

On the Active Directory / domain side, the following points should
be checked by the Active Directory administrator, as configuration is
different for every customer.
1. Ask the AD administrator to verify if Kerberos Server & Time
Server are registered in the domain DNS, in order to allow the
LaCie product to connect. Kerberos Server & Time Server need
to be accessible to the LaCie product, as these servers are in-
volved in the joining process.
2. Check the machine name object in AD. Check that it's placed
in the right container (not the default "computer" container) and
check access rights for the machine name (such as who can
log on to it). You may also need to delete the machine name in
order to reset the object in AD.
It may be necessary for the domain administrator to create a
computer account in AD in the right container prior to joining
the LaCie product in the domain (with the computer account
name being the product's machine name).
3. There may be an issue when joining a domain if a sub-domain
has been set up. The question to ask is whether the domain
joining was done using the correct domain/sub-domain name.
(Again, check the machine name object location/rights in AD).
Could the user belong to a different sub-domain not authorized
to access the product?
NOTE:
If the LaCie product fails to connect to a properly configured
AD, you should provide LaCie technical support with the domain
network configuration log from the
for analysis.
• DESIGN BY NEIL POULTON
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Troubleshooting
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