LaCie 301338U - d2 Network NAS Server User Manual page 64

LaCie d2 Network 2
User Manual
A user does not have access
to the LaCie d2 Network 2.
I can not access my account.
I enter my login and password
and receive an error mes-
sage.
I've noticed a delay in access-
ing the shares.
I cannot see the media files
stored in the LaCie d2 Net-
work 2 on my UPnP AV media
player or adapter.
• DESIGN BY NEIL POULTON
Has the administrator created an ac-
count for the user?
Is your password correct?
Are you transferring multiple files simul-
taneously?
Are the media files stored on a public
share?
In order for a another user to access the LaCie d2 Network 2,
two conditions must be met: 1) the administrator must create
and provide the user with username and password; 2) the
LaCie d2 Network 2 must be connected to the network via
Ethernet for users to access the drive.
If you input an email address in the User page, you can retrieve
your password. To do this, click on the "forgot my password"
link on the login page. Follow the instructions to complete the
retrieval.
Access to a share can slow down during simultaneous file trans-
fers.
UPnP AV devices will only discover media files stored on public
shares. Files stored in non-public shares are not accessible to
UPnP devices.
Troubleshooting
page 64