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ASAI Administration
Remove Channel Entry
While the Channel Administration screen is active, press REMOVE to unassign a
Tip/Ring channel as a VIS agent. You will receive a confirmation screen asking
you if you wish to REMOVE the selected item.
Press
ENTER
NOTE:
The channel must be logged out before it may be removed.
Virtual Channel Administration
From the Voice System Administration screen (Figure 4-1), highlight "System
Monitor", then press
4-7)
Channel
0
1
2
3
4v
5v
HELP
Figure 4-7. Voice Channel Monitor Screen
Routing and data screen delivery applications available with the ASAI application
are data-only applications. Unlike voice response applications, such applications
do not require the allocation of network or speech processing resources.For these
applications, one or more "virtual channels" are allocated by the ASAI system,
making all regular channels available for use by script applications that need the
system resources allocated to them. At a minimum, one virtual channel is required
4-10
to continue or CANCEL to abort the removal procedure.
. The Voice Channel Monitor screen appears (Figure
ENTER
System Monitor - Voice Channels
Calls
Voice
Service
T oday
Service
Status
T alking
appl2
1
Collect
appl4
1
appl7
3
Transfer
appl3
1
DB
virtual1
1
virtual2
10
PREV-PAGENEXTPAGE
Caller
Dialed
Input
Digits
8509
5312
7328
CANCEL
CHG-KEYS
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