Ezanywhere Shadowing; Chapter 9 Ezanywhere Shadowing; What Is Shadowing; Remote Viewing And Control - Neoware c50 - Thin Client User Manual

What is shadowing?

Remote viewing and
control

Underlying protocol

ezAnywhere
CHAPTER 9
Shadowing
This chapter explains how to remotely access a Neoware thin client
appliance using ezAnywhere shadowing.
ezAnywhere shadowing allows an administrator to remotely view
and/or take control of any Neoware thin client appliance. Because
the administrator can either view or actively control the remote
device, including being able to input keyboard and mouse actions,
ezAnywhere shadowing can be used to remotely configure a thin
client appliance, or to assist a remote user in typical help desk func-
tions.
ezAnywhere shadowing does not depend on having an active ICA
or RDP session active on the remote appliance, allowing an admin-
istrator to remotely configure unattended appliances. Multiple
shadowing sessions can be opened simultaneously on a single
administrator desktop; each one appears in its own window.
ezAnywhere shadowing is based on industry-standard VNC proto-
cols. ezAnywhere shadowing is independent of both ICA and RDP
protocols so that unattended devices can be managed.
In the standard default configuration of Neoware desktop operating
systems, only VNC sessions initiated by ezRemote Manager will
be accepted by the thin client appliance. The desktop operating sys-
ezRemote Manager User Manual
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