Acer TravelMate 380 Series Service Manual
Acer TravelMate 380 Series Service Manual

Acer TravelMate 380 Series Service Manual

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Acer TravelMate 380 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
Project Code: T58
PRINTED IN TAIWAN

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Summary of Contents for Acer TravelMate 380 Series

  • Page 1 Acer TravelMate 380 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw Project Code: T58 PRINTED IN TAIWAN...
  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 380 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 7: System Specifications

    Fast infrared wireless communication Two USB 2.0 ports IEEE 1394 port InviLink 802.11 b/g wireless LAN and Wi-Fi® Bluetooth® wireless communication 100-pin Acer EasyPort or I/O port replicator connector Expansion One type II CardBus PC Card slot Upgradeable memory Chapter 1...
  • Page 8: System Block Diagram

    System Block Diagram Chapter 1...
  • Page 9: Board Layout

    Board Layout Top View NOTE: The board layout is not ready as the service guide released. The board views (bot top and bottom) in this chapter are for TravelMate 370. We will update the service guide as soon as we get the main board layout.
  • Page 10 HDD Connector RJ11 Modem Connector Bottom View South Bridge DIMM Slot DIMM Slot USB port Chapter 1...
  • Page 11 Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Open front view Item Description Display screen Also called LCD (Liquid Crystal Display), displays computer output. Status indicators LEDs (Light Emitting Diode) that turn on and off to show the status of the computer and its components.
  • Page 12: Front View

    Front View Item Icon Description USB 2.0 port Connects to Universal Serial Bus devices (e.g. USB mouse, USB camera). Latch Latch for opening and closing the computer. Headphone/Speaker/ Connects to headphones or other line-out audio Line-out (SPDIF) jack devices (speaker). Microphone/Line-in Accepts input from external microphones.
  • Page 13: Left View

    Modem port Connects to a phone line. Ethernet port Connects to an Ethernet 10/100-based network. EasyPort Connects to Acer EasyPort or I/O port replicator. DC-in jack Connects the AC adapter. IEEE 1394 port Connects to IEEE 1394 devices. PC Card slot Accepts one Type II 16-bit PC Card or 32-bit CardBus PC Card.
  • Page 14: Right View

    Right view Item Icon Description Houses the computer’s hard disk. Infrared port Connects to Universal Serial Bus devices (e.g., USB mouse, USB camera). USB 2.0 ports Connects to Universal Serial Bus devices (e.g., USB mouse, USB camera). Ventilation slot Enable the computer to stay cool, even after prolonged use.
  • Page 15: Rear View

    Rear view Item Description Battery release latch Unlatches the battery to remove the battery pack. External display port Connects to a display device (e.g., external monitor, LCD projector) and displays up to 16.7 million colors with 2048 x 1536 pixel resolution. Chapter 1...
  • Page 16: Bottom Panel

    Bottom Panel Item Description Memory compartment This compartment houses the computer’s main memory. Battery bay Houses the computer’s battery pack. Ventilation slot Enables the computer to stay cool, even after prolonged use. Chapter 1...
  • Page 17 Indicators The computer has seven easy-to-read status indicators on the display screen and three on the LCD panel. The Wireless, Power and Sleep status indicators are visible even when the display is closed. Icon Function Description Orange indicates that wireless LAN is enabled. InviLink /Bluetooth®...
  • Page 18: Special Keys

    Keyboard The keyboard features full-size keys with an embedded keypad, separate cursor control keys, two Windows keys, and twelve function keys. Special keys Lock keys The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase.
  • Page 19: Embedded Keypad

    Embedded Keypad The embedded keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. To use the embedded numeric keys, toggle the Num Lock on by pressing the Fn + F11 keys simultaneously.
  • Page 20: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows logo key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: + Tab (Activates the next Taskbar button) + E (Explores the My Computer) + F (Finds Document)
  • Page 21: Keyboard Hot Keys

    Keyboard Hot keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate a keyboard hot key, press and hold the Fn key before pressing the other key(s) in the hot key combination.
  • Page 22 Hot Key Icon Function Function Brightness down Decreases the screen brightness. Fn + Volume up Increases the speaker volume. Fn + Volume down Decreases the speaker volume. Fn + Chapter 1...
  • Page 23: Euro Key

    Euro key If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.
  • Page 24: Launch Keys

    Launch Keys Located above the keyboard are six buttons. These buttons are special one-click buttons that perform special functions. Launch key Icon Description Wireless This button permits user Enabled/Disabled Wireless LAN ® network and Bluetooth options. User-programmable User-programmable User-programmable Web browser Launch Internet Explorer (or user-defined program).
  • Page 25: Touchpad Basics

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and efficiency. Touchpad Basics The following items teach you how to use the touchpad: Move your finger across the touchpad to move the cursor.
  • Page 26: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type Intel® Pentium® M 715 ~ 755 (1.5/1.6/1.7/1.8/1.9/2.0 GHz, 400FSB MHz) or higher Core logic Intel® Pentium® M 715 ~ 755+Intel® 855 GME CPU package Micro-FCBGA CPU core voltage 0.95V ~ 1.420V BIOS Item Specification...
  • Page 27 Memory Combinations Slot 1 Slot 2 Total Memory 128 / 256 / 512 / 1024MB 0 MB 128 / 256 / 512 / 1024MB 128 / 256 / 512 / 1024MB 128MB 256 / 384 / 640 / 1152MB 128 / 256 / 512 / 1024MB 256MB 384 / 512 / 768 / 1280MB 128 / 256 / 512 / 1024MB...
  • Page 28 Hard Disk Drive Interface Item Spindle 4200RPM 4200RPM 4200RPM 4200RPM speed (RPM) Performance Specifications Buffer size 2048KB 2048KB 8192KB 2048KB Interface ATA-6 ATA-5 ATA-6 ATA-5 Max. media transfer rate (disk- buffer, Mbytes/s) Data 100 MB/Sec. 100 MB/Sec. 100 MB/Sec. 100 MB/Sec. transfer Ultra DMA mode- Ultra DMA mode-...
  • Page 29 Video Memory Item Specification Video memory size 64MB (Share system memory) IEEE 1394 Port Item Specification IEEE 1394 controller TI PCI 7420 Access location Left side USB Port Item Specification USB Compliancy Level EHCI USB 2.0 Number of USB port Location Front and right side Serial port function control...
  • Page 30 Keyboard Item Specification Internal & external keyboard work simultaneously 1. Plug USB keyboard to the USB port directly: Yes 2. Use port replicator then plug a USB/PS 2 keyboard to the USB port/PS 2 port on the port replicator: Yes Battery Item Specification...
  • Page 31 AC Adapter Item Specification Vendor & model name Lite-on 65W PA 1650-02 (WPFC) 3P Input Requirements Maximum input current (A, 1.7A max@3.5A/100Vac and 240 Vac @100Vac, full load) Nominal frequency (Hz) 50 / 60 Frequency variation range (Hz) 47 - 63 Nominal voltages (Vrms) 100 - 240 Inrush current...
  • Page 32: Environmental Requirements

    Power Management Power Saving Mode Phenomenon Hibernation Mode All power shuts off When customized functions for power management are set to Hibernation and the corresponding action is taken. Display Standby Mode The display shuts off Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period.
  • Page 33 I/O Address Map I/O Address Function 0040-0043, 0050-0053 System timer 0060, 0064 Keyboard controller 0062, 0066 ACPI-Compliant Embedded Controller 0070-0077 System CMOS/real time clock 0081-0091, 0093-009F DMA controller 00A0-00A1, 00A4-00A5, 00A8-00A9, Programmable interrupt controller 00AC-00AD, 00B0-00B5, 00B8-00B9, 00BC-00BD 00C0-00DF DMA controller 00F0-00F0 Numeric data processor 0170-0177, 0376...
  • Page 34 IRQ Assignment Map Interrupt Channel Function (Hardware) IRQ13 Numeric data processor IRQ14 1st EIDE device (hard disk) IRQ15 2nd EIDE device (optical drive) DMA Channel Assignment DMA Channel Function (Hardware) DRQ1 IrDA FIR DRQ2 Reserved DRQ3 Not support DRQ4 Reserved Chapter 1...
  • Page 35: System Utilities

    02.13.26 KBC Ver: 22 Byte xxxxxxxxxxxxxxxxxxxxxx Serial Number 32 Byte Asset Tag Number: 16 Byte Product TravelMate 380 16 Byte Manufacturer Name: Acer 31313232-3333-3434-3535-363637373838 UUID: Help ↑ ↓ Select Item F5/F6 Change Values Setup Defaults ← → Exit Select Menu...
  • Page 36: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, Advanced, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys ( To choose a parameter, use the cursor up/down keys ( To change the value of a parameter, press While the item has sub-items, press to expand this item.
  • Page 37 Displays the keyboard controller firmware version. Serial Number Displays the system serial number. Asset Tag Number Product Name Displays the product name. Manufacturer Name Displays the Acer company. UUID Number Displays the UUID (Universal Unique IDentifier) string = 32 bytes. Chapter 2...
  • Page 38 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Info. Advanced Security Boot Exit Main Item Specific Help System Time: [10:01:23] System Date:...
  • Page 39 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format: MM/DD/YYYY (month/day/ year) System Date System Memory...
  • Page 40 Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Item Specific Help Infrared Port (FIR) : [Auto] Base I/O address : [2F8] Configure Infrared Port Interrupt :...
  • Page 41: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Security Info. Main Advanced Boot Exit Item Specific Help User Password is : Clear Supervisor Password is : Clear Supervisor Password [Enter] Set User Password controls accesses of the...
  • Page 42: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the keys to highlight the Set Supervisor Password parameter and press the key. The Set Supervisor Password box appears: Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).
  • Page 43 Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press . After setting the password, the computer sets the User Password parameter to “Set”. If desired, you can enable the Password on boot parameter. When you are done, press to save the changes and exit the BIOS Setup Utility.
  • Page 44 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM/DVD-ROM in module bay. PhoenixBIOS Setup Utility Info.
  • Page 45 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Exit Info. Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit System Setup and save Exit Dicarding Changes your changes to CMOS. Load Setup Defaults Discard Changes Save Changes...
  • Page 46: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
  • Page 47: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge small Philips screwdriver flat head screwdriver Philips screwdriver...
  • Page 48: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
  • Page 49: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 50 Chapter 3...
  • Page 51: Removing The Battery

    Removing the Battery Slide the two battery latches. Then remove the battery. Chapter 3...
  • Page 52 Removing the Memory/HDD Module Remove the two screws holding the DIMM cover. Then remove the DIMM cover. Pop out the memory. Then remove the memory. Remove one screw that secures the HDD cover. Then remove the HDD cover. Pull out the HDD module carefully. Chapter 3...
  • Page 53: Removing The Keyboard

    Removing the Keyboard Remove the two screws holding the keyboard on the bottom. Use a small Philips screwdriver and your finger to unlock four ledges as the picture shows. Turn over the keyboard as the picture shows. Disconnect the keyboard cable. Then remove the keyboard.
  • Page 54: Disassembling The Main Unit

    Disassembling the Main Unit Remove one screw that secures the LCD FPC cable as the picture shows. Then disconnect the LCD FPC cable from the main board. Remove the two screw holding the LCD FPC cable on the bottom. Push the left and right hinge caps on the front side carefully. Then hold the left and right hinge caps on the rear side as the picture shows.
  • Page 55 10. Then turn over the LCD module as the picture shows. 11. Pull out the LCD FPC cable carefully. 12. Then detach the entire LCD module. 13. Remove the seven screws on the bottom. 14. Remove the five screws holding the thermal plate. 15.
  • Page 56 18. Disconnect the main and aux wireless LAN antennae. (main: left/black, aux: right/gray) 19. Pop out the wireless LAN card. 20. Then take out the wireless LAN card. 21. Disconnect the cover switch cable from the main board. 22. Use a flat screwdriver as the picture shows to detach the upper case assembly. 23.
  • Page 57 24. Remove the touchpad cover from the upper case as the picture shows. 25. Disconnect the touchpad cable from the touchpad board. 26. Then take out the touchpad board carefully. 27. Tear off the tape fastening the wireless LAN antennae as picture shows. 28.
  • Page 58 32. Remove one screw holding the aux wireless LAN antenna. 33. Then take out the aux wireless LAN antenna. 34. Remove one screw that secures the modem card. 35. Remove the modem card. 36. Then disconnect the modem card cable from the modem card. 37.
  • Page 59 40. Remove one screw that secure the main board. 41. Then take out the main board from the lower case. 42. Remove the three screws that secure the fan. 43. Then remove the fan from the lower case. Chapter 3...
  • Page 60: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the eight LCD rubber caps as the picture shows. Then remove the eight screws holding the LCD bezel. Remove the three screws on one side. Remove another three screws on the other side. Then detach the LCD bezel carefully. Remove one screw holding the LCD bracket on one side.
  • Page 61 12. Tear off the tape that fastens the LCD FPC cable. 13. Disconnect the LCD FPC cable. 14. Remove the two screws holding the left LCD bracket. 15. Remove the left LCD bracket. 16. Remove the two screws holding the right LCD bracket. 17.
  • Page 62: Disassembling The External Modules

    Disassembling the External Modules Disassembling the HDD Module Remove one screws holding the HDD holder. Then remove the HDD carefully. Chapter 3...
  • Page 63: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Duplicate symptom and obtain the failing symptoms in as much detail as possible.
  • Page 64: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.
  • Page 65: Memory Check

    Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the diagnostics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.
  • Page 66: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
  • Page 67 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
  • Page 68: Index Of Error Messages

    Index of Error Messages Error Message List Error Messages FRU/Action in Sequence Struck Key See “Keyboard or Auxiliary Input Device Check” on page 56 System CMOS checksum bad - Default RTC battery configuration used Run BIOS Setup Utility to reconfigure system, then reboot system. Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot...
  • Page 69: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 70 Code Beeps POST Routine Description Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled 2-2-3-1...
  • Page 71 Code Beeps POST Routine Description Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 72 Code Beeps POST Routine Description Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size...
  • Page 73 Index of Sympton-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work First, plug a monitor to CRT port. Next, enter BIOS utility to running “Load Setup Defaults” then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't work).
  • Page 74 Power-Related Symptoms Symptom / Error Action in Sequence Battery can’t be charged or discharged See “Check the Battery Pack” on page 58. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly Main board...
  • Page 75 Power Management-Related Symptoms Symptom / Error Action in Sequence The system doesn't resume from hibernation/ Connect AC adapter then check if the system resumes from standby mode. Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode LCD cover switch after opening the lid of the portable computer.
  • Page 76 Modem/LAN-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems”...
  • Page 77: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the diagnostic test for the system board in loop mode at least 10 times.
  • Page 78: Undetermined Problems

    System Check” on page 57): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
  • Page 79: How To Build Napp Master Hard Disc Drive

    How to Build NAPP Master Hard Disc Drive CD to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive. Then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. NAPP CD will start to preload the system, please click [Y].
  • Page 80 Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.
  • Page 81 Then insert the System CD to the optical drive. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4...
  • Page 82: Disk To Disk Recovery

    Disk to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive. Then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. NAPP CD will start to preload the system, please click [Y].
  • Page 83 Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery. NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order.
  • Page 84 After you place the Recovery CD to the optical drive, you will see the display below. Then insert the System CD to the optical drive. Chapter 4...
  • Page 85 You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4...
  • Page 86 Chapter 4...
  • Page 87: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View NOTE: The board layout is not ready as the service guide released. The board views (bot top and bottom) in this chapter are for TravelMate 370. We will update the service guide as soon as we get the main board layout.
  • Page 88 RTC Battery Connector RJ45 Ethernet Connector HDD Connector RJ11 Modem Connector Chapter 5...
  • Page 89: Bottom View

    Bottom View South Bridge DIMM Slot DIMM Slot USB port Switch Settings Switch Close Switch Open CHKPW# Pypass User password Check User Password BOOTLOCK# BIOS Program Disable Chapter 5...
  • Page 90 DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 91: Exploded Diagram

    Exploded Diagram The Unit Chapter 6...
  • Page 92 LCD 12.1” Acer Incorporated Chapter 6...
  • Page 93 NOTE: Some part numbers appear on the exploded diagram are vendor’s part number. Please refer to the FRU list for Acer part number. Chapter 6...
  • Page 94 Picture Partname And Description Part Number Adapter ADAPTER 70W 3PIN DELTA ADP-65DB AP.T2101.001 Battery RTC BATTERY 23.T39V1.001 BATTERY LI-ON 6CELL 2200MAH SIMPLO BTP-73E1 BT.T5807.001 Boards MODEM/BLUETOOTH BOARD AMBIT T60M665.00 54.09061.001 MODEM BOARD AMBIT T60M283.10(01) 54.09011.544 WIRELESS LAN BOARD 802.11BG INTEL 2200BGMW2 KI.CAX01.008 TOUCHPAD SYNAPTICS TM41P-341 56.T39V1.001...
  • Page 95 Picture Partname And Description Part Number POWER CORD 10A 250V 3PIN ITALY 27.T30V1.008 POWER CORD 10A KINGCORD DEMARK 27.T30V1.007 POWER CORD 220V 3PIN EUR 27.T30V1.004 POWER CORD 10A 250V 2PIN EUROPEP 27.T30V1.004 POWER CORD 3A 250V 3PIN UK 27.01518.541 POWER CORD 3A 250V 3PIN UK 27.T30V1.003 POWER CORD 10A 250V 3PIN CHINA 27.01518.591...
  • Page 96 Picture Partname And Description Part Number CPU HEATSINK HOLDER 33.T39V1.003 Microphone MICROPHONE CABLE 2PIN 40MM 23.T39V1.002 FAN 53*60*9MM 23.T58V1.001 Miscellaneous RUBBER FOOT FRONT 47.T39V1.001 Case/Cover/Bracket Assembly DIMM COVER 42.T39V1.006 UPPER CASE W/COVER SWITCH CABLE & SPEAKER 60.T39V1.003 Cables COVER SWITCH CABLE 80MM 50.T39V1.002 SPEAKER 23.T39V1.004...
  • Page 97 Picture Partname And Description Part Number WIRELESS ANTENNA LEFT 33MM BLACK 50.T39V1.003 WIRELESS ANTENNA RIGHT 33MM GRAY 50.T39V1.004 BLUETOOTH ANTENNA 50.T58V1.002 DVD-RW DRIVE DVD-RW DUE 2X AOPEN ESV-288I/6P 1394 KU.0020E.001 HDD/ Hard Disk Drive HDD BRACKET 33.T39V1.001 HDD 40G 4200PRM HITACHI 13G1132 KH.04007.010 HDD 40G TOSHIBA MK4025GAS KH.04004.002...
  • Page 98 Picture Partname And Description Part Number KEYBOARD DARFON NSK-A980W SWEDISH KB.T5807.013 KEYBOARD DARFON NSK-A980G GERMAN KB.T5807.001 KEYBOARD DARFON NSK-A980U UK KB.T5807.002 KEYBOARD DARFON NSK-A9800 SWISS KB.T5807.005 KEYBOARD DARFON NSK-A9806 PORTUGAL KB.T5807.009 KEYBOARD DARFON NSK-A982C CZECH KB.T5807.010 KEYBOARD DARFON NSK-A9803 THAILAND KB.T5807.017 LCD Module LCD MODULE 12.1"...
  • Page 99 Picture Partname And Description Part Number MAINBOARD SK2 1.6GMHZ (CPU ON BOARD) W/CPU LB.T5801.002 HEATSINK & MODEM CABLE & RTC BATTERY MAINBOARD SK2 1.5GMHZ (CPU ON BOARD) W/CPU LB.T5801.001 HEATSINK & MODEM CABLE & RTC BATTERY Memory SDIMM 256M NANYA NT256D64SH8BAGM-6K KN.25603.009 SDIMM 256M INFINEON HYS64D32020HDL-6-C (.11u/G) KN.25602.012...
  • Page 100 Chapter 6...
  • Page 101: Model Definition And Configuration

    Appendix A Model Definition and Configuration TravelMate 380 series Model Wireless Card Memory Battery Number Reader 381Ti PM 715 12.1" XGA No ODD DDR333 6-cell 11b/g 4-in-1 (1.5GHz/ 1x256MB Li-Ion 381TCi PM 715 12.1" XGA 6 pin 1394 DDR333 40G/ 6-cell 11b/g 4-in-1 (for...
  • Page 102: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 103 Microsoft Windows XP (Home) Environment Test Item Specifications PC Card/Lan Card 3Com EtherLink III IBM EtherJet CardBus Adapter 10/100 Intel EtherExpress Pro/100 Mobile Adapter Xircom CardBus Ethernet 10/100 32Bit PC Card/Modem Card 3Com Megahertz 56K Modem PC Card Xircom CreditCard Modem 56 IBM 56K Double Jack Modem PC Card/Combo Card 3Com Megahertz 10/100 LAN + 56K Modem PC Card...
  • Page 104 Sony DW-U50A Mitsumi SR244W1 Matsushita SR-8177 CRT/Projector Display Acer 211c 21" ViewSonic PF790 19" Acer FP751 17" TFT LCD IBM Color TFT LCD 14" Compaq Color Monitor V70 ?" NET Color Monitor 20" Mozo 17" TFT LCD NEC MultiSync MT-1040 (Projector)
  • Page 105 Item Specifications Bluetooth Macwireless Bluetooth USB Dongle Compaq iPAQH5500 HP Deskjet 450WBi printer HP Deskject995 (build-in bluetooth) printer Ericson T610 Ericson Bluetooth HBH-30 Headset Motorola V600 phones with bluetooth Appendix B...
  • Page 106: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 107 Appendix C...

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