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Acer TravelMate 8100 Service Manual

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Acer TravelMate 8100 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer TravelMate 8100

  • Page 1 Acer TravelMate 8100 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 3200 service guide. Date Chapter Updates 2005/1/7 First Released Version 2005/1/28 Update S/PDIF out on Page7 2005/10/21 Modify the speaker part number on Page 94...
  • Page 3 Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 6: Table Of Contents

    Appendix A Model Definition and Configuration...95 TravelMate 8100 Series ......95 Appendix B Test Compatible Components...96 Microsoft®...

  • Page 7: Chapter 1 System Specifications

    Integrated 10/100/1000 Mbps Fast Ethernet connection, Wake-on-LAN ready ® Integrated Intel PRO/Wireless 2915ABG network connection 802.11a/b/g tri-mode Wi-Fi CERTIFIED solution,2200BGRW 802.11 b/g, supporting Acer SignalUp wireless technology Integrated Bluetooth Built-in 2 Antenna Mini-PCI(Manufacturing option) Keyboard and Pointing Device 84/85/88 keys Windows keyboard...
  • Page 8 124-pin Easy Dock connector DC-in jack for AC adaptor Security Smart Card support Kensington lock slot BIOS user and supervisor password support Software Acer Launch Manager Acer eManager Acer System Recovery CD Acer disc-to-disc recovery Norton AntiVirus ® ® Adobe Reader ® CyberLinlk...

  • Page 9: System Block Diagram

    System Block Diagram AC/BATT CONNECTOR PG 42 BATT CHARGER PG 42 +0.9V +1.8VSUS 400/533 MHZ DDR II DDR-SODIMM1 PG 10,11 400/533 MHZ DDR II DDR-SODIMM2 PG 10,11 PG 32 M5285 Parallel-HDD PG 32 PG 32 Multi-Bay PG 31 Azalia Mini-Bluetooth ALC880 (USB bus) MDC1.5...

  • Page 10: Board Layout

    Board Layout Top View Chapter 1...
  • Page 11 Bottom View Chapter 1...

  • Page 12: Outlook View

    Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front Open View Icon Item Display screen Also called LCD (liquid-crystal display), displays computer output. Power button Turns the computer on and off Status indicators Light-Emitting Diodes (LEDs) that turn on and off to show the status of the...

  • Page 13: Front Closed View

    Front Closed View Item Icon Item Item Item Item NOTE: The Bluetooth and Wireless buttons and indicators only work on models with Bluetooth and Wireless features, respectively. * Please reference to http://www.techweb.com/encyclopedia/defineterm.jhtml?term=S%2FPDIF for more information of S/PDIF. Chapter 1 Description Item Description Speakers...

  • Page 14: Left View

    Left View Item Icon Item Description Item External display port Connects to a display device(e.g. external monitor, LCD projector) Ventilation Slots Enable the TravelMate to stay cool. Network LAN Jack Connects to an Ethernet 10/100/1000 based network. RJ-11 Modem jack Connects to a phone line.

  • Page 15: Right Panel

    Right Panel Icon Chapter 1 Item USB 2.0 port Optical drive LED indicator Optical drive eject button Emergency Eject hole Power jack Security keylock Description Connects to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). Internal optical drive;accepts CDs or DVDs depending on the optical drive type.

  • Page 16: Rear Panel

    Rear Panel Icon Item DVI-D port Supports digital video connections S-video port Connects to a television or display device with S-video input. 124-pin port replicator Connects to I/O port replicator or EasyPort connector expansion devices. Description Chapter 1...

  • Page 17: Bottom Panel

    Bottom Panel Icon Chapter 1 Item Battery lock latches Lock the battery in place. AcerMedia bay release Unlatches the AcerMEdia drive for removal latch of drive(optional) cooling fan Helps keep th ecomputer cool. Note: Do not cover or obstruct the opening of the fan.
  • Page 18 Indicators The computer has three easy-to-read status icons on the upper-left above the keyboard, and four located on the front of the computer. Icon Icon Function Function Description Caps lock Lights when Caps Lock is activated. Num lock Lights when Num Lock is activated. Media Activity Lights when the disc or AcerMedia is activated.

  • Page 19: Launch Keys

    Web browser, Empowering and programmable keys. Press the Acer Empowering Key to run the Acer EManager. The mail and Web browser are default for Email and Internet programs, but can be reset by users. To set the mail, Web browser and programmable keys, run the acer Launch Manager.
  • Page 20 Description Bluetooth communications Wireless communication Default application Lights to indicate the status of Bluetooth (optional) communications. Lights to indicate the status of wireless LAN (optional) communications. Chapter 1...

  • Page 21: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Caps Lock Num lock (Fn-F11) Scroll lock...

  • Page 22: Embedded Numeric Keypad

    Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Number keys on embedded keypad...

  • Page 23: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows logo Application Chapter 1 Description Description Icon Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + Tab (Activates next taskbar button) + E (Explores My Computer)

  • Page 24: Hot Keys

    Fn-w Function Hot key help Displays help on hot keys. Acer eSetting Launches the Acer eSetting in the Acer eManager set by the Acer Empowering key. Acer Launches the Acer ePowerManagement in the Acer ePowerManagement eManager set by the Acer Empowering key.
  • Page 25 Hot Key Icon Fn-y Fn-x Fn-z Chapter 1 Function Volume down Decreases the speaker volume. Brightness up Increases the screen brightness. Brightness down Decreases the screen brightness Description...

  • Page 26: The Euro Symbol

    The Euro Symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.

  • Page 27: Touchpad Basics

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support. NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.
  • Page 28 Function Left Button(1) Scroll NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad’s responsiveness. Right Scroll Button(4)

  • Page 29: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item CPU type Core logic CPU package CPU core voltage BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols BIOS password control Second Level Cache Item Cache controller Cache size 1st level cache control 2st level cache control...
  • Page 30 Slot 1 128MB 128MB 128MB 128MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.Please note that the 1GB is still under testing.
  • Page 31 Modem Interface Item Modem connector type Modem connector location Mini-Bluetooth Item Controller Interface MiniPCI Item Controller Data throughput Protocol Interface Hard Disk Drive Interface Item Vendor & Model HGST Moraga Name HTS541060G9AT00/ HTS541080G9AT00 Capacity (GB) 80/100 Bytes per sector Logical heads Logical sectors Drive Format Logical cylinders...
  • Page 32 Hard Disk Drive Interface Item Voltage tolerance 5V +/- 5% Combo Drive Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) (1) Read DVD-ROM DVD-R CD-ROM (2) Write CD-R CD-RW HS-RW US-RW (3) ATAPI Interface PIO mode DMA mode Ultra DMA mode Buffer Memory Interface...
  • Page 33 Super Multi Interface Item Transfer rate (KB/sec) (1) Read DVD-ROM CD-ROM DVD-Video DVD-R DVD-RW DVD-RAM DVD+R DVD+R DL DVD+RW CD-R/RW/ROM CD-DA(DAE) CD-DA(Audio out)/CD-I/ Video CD (2) Write CD-R CD-RW HS-RW US-RW DVD-R DVD-RW DVD+R DVD+R DL DVD+RW DVD-RAM (3) ATAPI Interface PIO mode DMA mode Ultra DMA mode...
  • Page 34 Audio Interface Item Compatibility Power support Sampling rate Sound Quality Internal speaker / Quantity Video Interface Item Chipset package interface Compatibility USB Port Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control IEEE 1394 Port Item Chipset Number of IEEE 1394 port...
  • Page 35 System Board Major Chips Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller USB 2.0 MODEM Wireless 802.11a+b/a+b+g PCMCIA 5-in-1 card reader Keyboard Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows logo key and Application key Multi-Language Battery...
  • Page 36 Item Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance (cd/m also called Brightness Contrast Ratio Response Time (Optical Rise Time+Fall Time)msec Voltage of Power Supply Power Consumption (watt) Weight Physical Size(mm) Electrical Interface Support Color Viewing Angle (degree) Horizontal: Right/Left...
  • Page 37 AC Adaptor Item Inrush current Efficiency System Power Management ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3)(Sleeping State) Save to Disk (S4)(Sleeping State) Chapter 1 Specification 220A@240VAC/50Hz(hot start) 220A@100VAC/60Hz(cold start) 85% (Min), 88%(Typical) with the AC input set at the normal voltage.

  • Page 38: Chapter 2 System Utilities

    ATAPI Device: HL-DT-STCD-RW/DVD DRIVE GCC-4243N System BIOS Version: S3C11 VGA BIOS Version: ATI 009.008.001.000 KBC Version: 1A22 Serial Number: LXT720608950106A7AEM00 Asset Tag Number: Product TravelMate 8100 Manufacturer Name: Acer UUID: 00192A5217640010881600C09F745892 Help ↑ ↓ Select Item ← → Exit Select Menu Chapter 2 during POST (when “Press <F2>...

  • Page 39: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.
  • Page 40 ATAPI Device: HL-DT-STCD-RW/DVD DRIVE GCC-4243N System BIOS Version: S3C11 VGA BIOS Version: ATI 009.008.001.000 KBC Version: 1A22 Serial Number: LXT720608950106A7AEM00 Asset Tag Number: Product TravelMate 8100 Manufacturer Name: Acer UUID: 00192A5217640010881600C09F745892 Help ↑ ↓ Select Item ← → Exit Select Menu...
  • Page 41 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. Info. Main System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on Display:...
  • Page 42 Parameter Quiet Boot Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled. Enabled: Customer Logo is displayed, and Summary Screen is disabled. Disabled: Customer Logo is not displayed, and Summary Screen is enabled. Power on display Auto: During power process, the system will detect if any display device is connected on...
  • Page 43 Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. Info. Main Serial port A: Infrared Port:: Parallel port: Mode: Help ↑ ↓ Select Item ← → Exit Select Menu The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.
  • Page 44 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Supervisor Password Is: User Password Is: HDD Password Is: HDD Master ID: Set Supervisor Password Set User Passord Set HDD Password Password on Boot: Help Select Item ↑...
  • Page 45 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Supervisor Password is User Password is Set Supervisor Password Set User Password HDD Password Password on Boot NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.
  • Page 46 After setting the password, the computer sets the User Password parameter to “Set”. If desired, you can opt to enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key.
  • Page 47 If the verification is OK, the screen will display as following. The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message.
  • Page 48 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Info. Main CD-ROM/DVD Drive +Hard Drive Network Boot...
  • Page 49 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Help Select Item ↑ ↓ ← → Exit Select Menu The table below describes the parameters in this screen.

  • Page 50: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 51: Chapter 3 Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers...

  • Page 52: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 53: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 54 Screw List Item Description SCREW M2.0*2.5- I(NI)(NYLOK) SCREW I2.5*4M- BKAGHY(M2.5L4) SCREW M2.5*6- I(BNI)(NYLOK) SCREW M2.5*3- I(NI,NYLOK) SCREW M2.5*7- I(NI,NYLOK) SCREW NUT IO EA1(MBEA1001,REV3 SCREW M2.0*4- I(BNI)(NYLOK) Acer part No. 86.A03V7.012 86.T25V7.013 86.T25V7.012 86.T23V7.010 86.T25V7.008 86.T23V7.001 86.A03V7.007 Chapter 3...

  • Page 55: Removing The Battery Pack

    Removing the Battery Pack Release the battery lock. Slide the battery latch. Remove the battery pack. Chapter 3...

  • Page 56: Removing The Hdd Module And The Minipci

    Removing the HDD Module and the miniPCI Removing the HDD Module Remove two screws that secure the HDD cover. Remove the HDD cover. Remove the two screws that secure the HDD. Holding the mylar and pull the HDD module out of the main unit. Removing the Memory Remove the two screws that secure the memory cover.
  • Page 57 Release the wireless antenna. Press the latch on left and right side to pop out the miniPCI and remove it. Chapter 3...

  • Page 58: Disassembling The Main Unit Into Upper Case And Lower Case

    Disassembling the Main Unit into Upper Case and Lower Case Remove the two screws that secure the left and right hinge cover. Remove the left and right hinge cover.Detach the right and the left hinge cover form the main unit. Remove the three screws on the rear of the main unit.
  • Page 59 14. Close the LCD and remove the upper case from the main unit. Chapter 3...

  • Page 60: Disassembling The Lower Case

    Disassembling the Lower Case Remove the ODD from the lower case. Disconnect the right speaker cable from USB cable and disconnect the USB cable from the mainboard. Remove the two screws that secure the USB module. Remove the USB module from the lower case. Disconnect the USB module from the USB module.
  • Page 61 10. Tear off the mylar on the MDC cable. 11. Disconnect the MDC cable from the mainboard. 12. Remove the two screws that secure the MDC module. 13. Remove the MDC module from the mainboard. 14. Disconnect the cable from MDC board. 15.
  • Page 62 20. Disconnect the cardbus cable from the mainboard. 21. Remove the three screws that secure the cardbus. 22. Remove the cardbus from the mainboard. 23. Tear off the mylar on the right speaker cable. 24. Remove the right speaker from the lower case. 25.

  • Page 63: Disassembling The Lcd Module And Upper Case

    Disassembling the LCD Module and Upper Case Disconnect the LCD cable from the power board. Remove the two screws that secure the power board. Remove another four screws that secure the power board. Remove the power board from the upper case. Tear off the mylar on the touchpad FFC.
  • Page 64 13. Detach the LCD panel from the upper case assembly. 14. Remove the four screw caps of the LCD bezel. 15. Remove the four screws that secure the LCD bezel. 16. Remove the LCD bezel from the LCD module. 17. Disconnect the inverter power cable and the LVDS cable from the inverter board. 18.
  • Page 65 23. Remove the left and right antenna brackets and antenna cable from the LCD cover. 24. Remove the two screws that secure the LCD bar. 25. Remove the LCD bar from the LCD cover. 26. Remove the four screws that secure the right LCD bracket. 27.

  • Page 66: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the four screw caps as shown. Then remove the four screws tightening the LCD bezel. Detach the LCD bezel from the LCD module. Then turn the LCD bezel over and remove the microphone. Tear off the type fastening the inverter cable then disconnect the inverter cable then remove the inverter. Remove the six screws holding the LCD to the LCD cover.
  • Page 67 12. Tear off the tape fastening the antennae set. 13. Then detach the antennae set from the LCD cover. Chapter 3...

  • Page 68: Disassembling The External Modules

    Disassembling the External Modules Disassembling the ODD Module Remove the two screws holding the ODD bracket on one side. Remove the two screws holding the ODD bracket on the other side. Remove another two screws on the rear side. Slide the ODD bracket out of the ODD module. Remove the ODD connector from the ODD module.

  • Page 69: Chapter 4 Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Duplicate symptom and obtain the failing symptoms in as much detail as possible.

  • Page 70: System Check Procedures

    System Check Procedures External Diskette Drive Check If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.

  • Page 71: Power System Check

    Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.

  • Page 72: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 73: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 74: Index Of Error Messages

    Index of Error Messages Error Message List Error Messages Struck Key System CMOS checksum bad - Default configuration used Real time clock error Previous boot incomplete - Default configuration used Invalid System Configuration Data Operating system not found FRU/Action in Sequence See “Keyboard or Auxiliary Input Device Check”...
  • Page 75 Error Message List No beep Error Messages Power-on indicator turns off and LCD is blank. Power-on indicator turns on and LCD is blank. Power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Power-on indicator turns on and a blinking cursor shown on LCD during POST.

  • Page 76: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Disable shadow and execute code from the ROM. Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component...
  • Page 77 Code Chapter 4 Beeps Initialize I20 support Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Enable USB devices...
  • Page 78 Code Beeps Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 79 Code Chapter 4 Beeps Initialize notebook docking late Force check (optional) Extended checksum (optional) Redirect Int 15h to enable remote keyboard Redirect Int 13h to Memory Technologies Devices such as ROM, RAM, PCMCIA, and serial disk. Redirect Int 10h to enable remote serial video Re-map I/O and memory for PCMCIA Initialize digitizer and display message.

  • Page 80: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 81 Power-Related Symptoms Symptom / Error Battery can’t be charged or discharged System hang during POST PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. PC Card cannot be inserted or ejected Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.
  • Page 82 Power Management-Related Symptoms Symptom / Error The system doesn't resume from hibernation/ standby mode. The system doesn't resume from standby mode after opening the lid of the portable computer. Battery fuel gauge in Windows doesn’t go higher than 90%. System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the...
  • Page 83 Modem/LAN-Related Symptoms Symptom / Error Internal modem does not work correctly. Internal LAN does not work correctly NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 79. Chapter 4 Action in Sequence Phone cable...

  • Page 84: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the diagnostic test for the system board in loop mode at least 10 times.

  • Page 85: Undetermined Problems

    System Check” on page 65): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
  • Page 86 Chapter 4...

  • Page 87: Chapter 5 Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View Chapter 5...

  • Page 88: Bottom View

    Bottom View Chapter 5...

  • Page 89: Main Board Layout

    Main Board Layout Chapter 5...
  • Page 90 Number Item DC JACK S-VEDIO DOCKING RJ11RJ45 IEEE1394 PCMCIA 4 IN 1 SPDIF PHONE-JACK Chapter 5...

  • Page 91: Chapter 6 Fru(Field Replaceable Unit)List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 92: Exploded Diagram

    Exploded Diagram Chapter 6...
  • Page 93 Item List Item Chapter 6 Description IVC MODULE PM2 (8-20V, V=700V, REV : A1A) HINGE COVER-L ZF1 15.4 LCD COVER ASSY LCD LTN154P1-L02(15.4”, WSXGA)STN B/S HINGE-L HINGE-R ZF1 15.4 LCD BEZEL ASSY LCD-RUBER-UP K/B MODULE(UI) ZF1(AEZF1TNR,REV3A) TOP SUB ASSY ZF1 CHARGER/B ASSY ZF1 M/B ASSY(M26-128MB/HDD-PATA) ZF1 USB/B ASSY ZF1 AUDIO/B ASSY...

  • Page 94: Fru List

    FRU List TravelMate 8100 FRU List Picture Adapter Battery Boards Cables Partname And Description ADAPTER 65W 3 PIN DELTA SADP-65KB ADAPTER 65W 3 PIN LITE-ON PA-1650-02Q2 BATTERY SANYO LI-ION 4S2P 4.8A 4UR18650F-2-QC-ZF1 BATTERY SIMPLO LI-ION 4S2P 4.8A 916- 3270 MODEM BOARD 56K(MDC) T60M893.T00 S.P.
  • Page 95 TravelMate 8100 FRU List Picture Case/Cover/Bracket Assembly Chapter 6 Partname And Description MODEM CABLE CHARGER CABLE - 16/16 PIN FFC CABLE - AUDIO BOARD 35 PIN USB CABLE - 19/20 PIN POWER CORD US (3 pin) POWER CORD PRC ( 3 Pin)
  • Page 96 TravelMate 8100 FRU List Picture Communication Module CPU/PROCESSOR Partname And Description RAM DOOR W/SCREW MINIPCI DOOR W/SCREW TOUCHPAD BRACKET SMART CARD BRACKET HINGE COVER - R HINGE COVER - L HDD COVER W/RUBBER HDD BRACKET W/MYLAR WIRELESS LAN ANTENNA INTEL PENTIUM M 1.6G 2M 533FSB uFCPGA2 SL86G C-1 STEPPING INTEL PENTIUM M 1.73G 2M 533FSB...
  • Page 97 TravelMate 8100 FRU List Picture HDD/ Hard Disk Drive Keyboard Chapter 6 Partname And Description INTEL PENTIUM M 1.87G 2M 533FSB uFCPGA2 SL7S9 C-1 STEPPING INTEL PENTIUM M 2.0G 2M 533FSB uFCPGA2 SL7SM C-1 STEPPING INTEL PENTIUM M 2.13G 2M 533FSB...
  • Page 98 TravelMate 8100 FRU List Picture Partname And Description TM4500/TM4000/TM2300 KEYBOARD DARFON ITALIAN TM4500/TM4000/TM2300 KEYBOARD DARFON FRENCH TM4500/TM4000/TM2300 KEYBOARD DARFON SWISS/G TM4500/TM4000/TM2300 KEYBOARD DARFON PORTUGUESE TM4500/TM4000/TM2300 KEYBOARD DARFON ARABIC TM4500/TM4000/TM2300 KEYBOARD DARFON BELGIUM TM4500/TM4000/TM2300 KEYBOARD DARFON SWEDEN TM4500/TM4000/TM2300 KEYBOARD DARFON CZECH...
  • Page 99 TravelMate 8100 FRU List Picture Main Board Chapter 6 Partname And Description LCD INVERTER BOARD W/ TYPE LCD CABLE - 15.4 IN. WXGA LCD PANEL W/LOGO ANTENNA 15.4 IN. LCD BEZEL W/RUBBER PAD 15.4 IN. LCD BRACKET W/HINGE 15.4 IN. - L LCD BRACKET W/HINGE 15.4 IN.
  • Page 100 TravelMate 8100 FRU List Picture Memory Optical Drive Partname And Description SMART READER PCMCIA SLOT MEMORY MICRON 256MB/ 533MHZ, MT8HTF3264HDY-53EB2 MEMORY IFX 256MB/ 533MHZ, HYS64T32000HDL-3.7-A MEMORY ELPIDA 256MB/ 533MHZ, U33256AGEPQ662A MEMORY MICRON 512MB/ 533MHZ, MT8HTF6464HDY-53EA2 MEMORY IFX 512MB/ 533MHZ, HYS64T64020HDL-3.7-A...
  • Page 101 TravelMate 8100 FRU List Picture Pointing Device Speaker Heatsink Miscellaneous Screws Chapter 6 Partname And Description TOUCHPAD SPEAKER R SPEAKER L THERMAL MODULE NAME PLATE - TM8100 LCD BEZEL RUBBER PAD UP LCD BEZEL RUBBER PAD MIDDLE RUBBER FOOT SCREW M2.0*2.5-I(NI)(NYLOK) SCREW M2.5*6-I(BNI)(NYLOK)

  • Page 102: Appendix A Model Definition And Configuration

    Model Definition and Configuration TravelMate 8100 Series Model Number 8105WLMi PM770 15.4" WSXGA+ 8104WLMi PM760 15.4" WSXGA+ 8103WLMi PM750 15.4" WSXGA+ 8102WLCi PM740 15.4" WSXGA+ 8101WLMi PM730 15.4" WSXGA+ Appendix A Memory (GB) SOII512MB 80GB (5400rp SOII512MB 80GB/ 100GB SOII256MB...

  • Page 103: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 104: Microsoft® Windows® Xp Pro Environment Test

    ® ® Microsoft Windows Item Memory DDR333 Combo SuperMulti WLAN AC Adapter Battery Mainboard XP Pro Environment Test Dothan CPU 2.13 Dothan CPU 2.0A Dothan CPU 1.86 Dothan CPU 1.73 Dothan CPU 1.6B SAMSUNG, LTN154P1-L02, 185nits, 185nits/25ms/CR300 HITACHI, TX39D99VC1FAA, 185nits, 185/50/200 LG, LP154W02-B1K1, 185 nits Micron 256MB/ 533MHz, MT8HTF3264HDY-53EB2 Elpida 256MB/ 533MHz, U33256AGEPQ662A...
  • Page 105 Item Keyboard SmartCard 5-in-1 module (SD/MMS/MS/MS-Pro/xD) Integrated in O2 711M3 MODEM + Bluetooth daughter Card Bluetooth Inverter Touchpad Appendix B Specifications TM4500/TM4000/TM2300 KEYBOARD DARFON US International TM4500/TM4000/TM2300 KEYBOARD DARFON Chinese TM4500/TM4000/TM2300 KEYBOARD DARFON Spanish TM4500/TM4000/TM2300 KEYBOARD DARFON Thai TM4500/TM4000/TM2300 KEYBOARD DARFON Brazilian Protugese TM4500/TM4000/TM2300 KEYBOARD DARFON Korea TM4500/TM4000/TM2300 KEYBOARD DARFON UK TM4500/TM4000/TM2300 KEYBOARD DARFON German...

  • Page 106: Appendix C Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 107 Appendix C...

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Travelmate 8100 series

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