Brother ImageCenter„ ADS2500W Manual page 19

Troubleshooting
Error Message
Service temporarily
unavailable.
Try again later.
Incorrect PIN code.
Enter PIN correctly.
Incorrect or expired ID.
Or this temporary ID is
already used.
Enter correctly or reissue
temporary ID.
Temporary ID is valid
for 24 hours after it is
issued.
Display name has already be
en registered.
Enter another display name.
Max Qty of accounts reached
. Try again after deleting
unnecessary accounts.
Account is invalid. Please
register account and
shortcut again after
deleting this shortcut.
Cause
There is a problem with the service
and it cannot be used now.
The PIN registered to the machine is
incorrect. The PIN is the four-digit
number that was entered when
registering the account to the
machine.
The temporary ID that was entered is
incorrect.
The temporary ID that was entered
has expired. A temporary ID is valid
for 24 hours.
The name entered as the display
name has already been registered.
The maximum number of accounts
(10) have already been registered.
The shortcut cannot be used because
the account was deleted after the
shortcut was registered.
Action
Wait and try again. Try accessing the
service from a computer to confirm
whether it is available or not.
Enter the correct PIN.
Enter the correct temporary ID.
Apply for Brother Web Connect
access again and receive a new
temporary ID, and then use the new
ID to register the account to the
machine (see How to apply for
Brother Web Connect access
on page 6 and How to register and
delete accounts on the machine
on page 8).
Enter a different display name.
Delete any unnecessary accounts
and try again.
Delete the shortcut, and then register
the account and shortcut again.
A
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