Supported Ecm Platforms; Getting Support - Lexmark C792 Manual

Getting started

Supported ECM platforms

•
IBM FileNet P8, with one of the following components:
– Content Services connector
–
Image Services connector
–
Content Engine
–
Content Engine with shared repository
• Microsoft Office SharePoint Server 2007 and Windows SharePoint Services 3.0
• EMC Documentum 5.3
•
Autonomy iManage WorkSite with WorkSite Server 8.2 or 8.5
Notes:
•
Integration with ECM systems may require specific licenses.
•
For ECM platforms that are not capable of direct integration, LDD can save documents and a text file containing
metadata to a directory where an ECM system is configured to poll for files.

Getting support

When requesting technical support, provide the following information:
•
Description of the problem
•
Steps to reproduce the problem, if possible
•
Operating system, version, and service pack level
• JDK and JRE version
•
Eclipse version
•
LDD SDK plug‑in versions
Note: You can find the SDK plug‑in versions by clicking Help > About Eclipse Platform, and then clicking Plug‑in
Details in the dialog that appears. LDD SDK plug‑ins list the provider as "Lexmark International Inc."
•
A ZIP file containing the source files in your solution project
• The current .solution file if the problem is with a built solution or installation
•
The Eclipse error log
Note: The Eclipse error log is the file ".log" in the .metadata folder within your workspace folder.
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