Lexmark C792 Administrator's Manual page 7

Testing and using Lexmark Document Distributor
solutions...........................................................................................109
Using a solution from a printer....................................................................................................................................109
Using LDD print queues..................................................................................................................................................110
Using Select'N'Send.........................................................................................................................................................111
Using the Select'N'Send GUI .....................................................................................................................................................111
Using Select'N'Send from the command line.....................................................................................................................113
Scheduling a script task..................................................................................................................................................113
Working with forms.......................................................................115
Uploading formsets to the LDD system....................................................................................................................115
Removing formsets..........................................................................................................................................................115
Creating forms printers...................................................................................................................................................116
Creating input queues for forms printers.................................................................................................................118
Providing load balancing and failover for forms merge jobs using OM Plus..............................................119
Providing failover for forms merge jobs using printer pooling.......................................................................119
Troubleshooting.............................................................................120
Viewing logs........................................................................................................................................................................120
Viewing installation logs ............................................................................................................................................................120
Viewing the server log ................................................................................................................................................................120
Viewing the Embedded Solutions Diagnostic Log...........................................................................................................121
Solving problems with LMC..........................................................................................................................................121
The browser displays a 5xx error when accessing LMC..................................................................................................121
LMC responds very slowly .........................................................................................................................................................122
LMC does not finish loading or data is missing .................................................................................................................122
An error occurs when attempting to upload a formset..................................................................................................122
Reports are not displayed when run......................................................................................................................................122
The Solutions tab and the eSF Configuration task for device groups do not function.......................................122
Solving problems with discovery................................................................................................................................123
Discovery and policy updates run slowly ............................................................................................................................123
Discoveries frequently time out ..............................................................................................................................................123
Some printers on the network cannot be discovered.....................................................................................................123
Solving server and printer problems.........................................................................................................................124
One or more servers cannot be brought online................................................................................................................124
One or more servers cannot be set offline ..........................................................................................................................124
"Error importing license" message encountered when adding a license ................................................................124
The printer control panel displays "The LDSS Server is unavailable".........................................................................125
The server log contains Quartz errors ...................................................................................................................................126
Kerberos authentication is not working...............................................................................................................................126
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