Where To Get Help - Epson PictureMate Express Edition - Compact Photo Printer User Manual

Where to Get Help

Epson provides technical assistance 24 hours a day
through the electronic support services and automated
telephone services listed below.
Service
World Wide From the Internet, you can reach Epson
Web Support at www.MyPictureMate.com/
support. At this site, you can download
drivers and other files, look at product
documentation, access troubleshooting
information, and receive technical advice
through e-mail.
Automated A variety of automated help services are
Telephone available 24 hours a day, seven days a week.
Services To use these services, you must have a touch
tone telephone and call (800) 922-8911.
Your Epson SoundAdvice
70540. Use this code to quickly select the
PictureMate printer in SoundAdvice.
To speak to a technical support representative, dial:
●
U.S.: (562) 276-7282, 6
Monday through Friday and 7
Saturday.
●
Canada: (905) 709-2567, 6
Time, Monday through Friday.
Access
SM Express Code is
to 8 , Pacific Time,
AM PM
to 4 ,
AM PM
to 6 , Pacific
AM PM
Toll or long distance charges may apply.
Before you call, please have the following information
ready:
●
Product name (PictureMate)
● Product serial number (located on the bottom of
the printer)
●
Proof of purchase (such as a store receipt) and
date of purchase
●
Computer configuration (if using a computer)
●
Description of the problem
You can purchase a PictureMate Print Pack, which
includes everything you need to print in one box:
PictureMate Photo Paper and a PictureMate Photo
Cartridge. You can also purchase a PictureMate
carrying case and other PictureMate accessories from
an authorized Epson dealer.
To find the nearest dealer, please call 800-GO-EPSON
(800) 463-7766. To purchase online, visit
www.epsonstore.com (U.S. sales only). In Canada,
please call (800) 463-7766 for dealer referral.
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