Control Reset; Error Codes - Alto-Shaam 6•10 Installation Manual

There is a remote possibility in the day-to-day operation of the Combitherm that the control could lock
or freeze. If this occurs, the control is easy to reset.
PRESS AND HOLD THE POWER KEY FOR A PERIOD OF 5 SECONDS.
Release the POWER KEY.
The control will will reset itself within approximately 15 seconds.
when reset, the disPlay will indicate the time and date and the controls will be Fully Functional.
S E R v i C E m O D E A N D E R R O R C O D E S
When the oven malfunctions, an error code will appear in the display.
PRESS THE START KEY TO ACKNOWLEDGE THE ERROR.
The keys that begin to flash represent operational modes that are still usable. Refer to Emergency
Operation.
When the oven fault is corrected, the Combitherm will return to normal Operation.
ERROR CODES AND REASONS
Error Display Shows
Code
E01 Low Water
E02 Control Temp High
E03 Fan Malfunction
E04 Aux Fan Fault
E11 Excess Oven Temp
COMbIThERM® ES SERIES • ELECTRIC INSTALLATION MANUAL #MN-28897 • 30.
i n s t a l l a t i o n
CO NTR O L RES ET
When does the error occur?
ES units only:
• Activated if running in any mode and the
water level drops below the low level sensor.
• Activated if in standby mode and the water
level drops below the low level sensor for
3 minutes.
Activated if the temperature of the electrical
control is higher than 176°F for 20 seconds.
Activated if the motor protection switch is
tripped.
Auxiliary fan malfunction.
Activated if the oven cavity temperature is
higher than 572°F for 25 seconds.
Possible reason
• Water supply is shut off.
• Low water pressure.
• Steam generator drain cap is off or loose.
• Drain pump is not sealing.
• Faulty or scaled water level probe.
• Faulty or plugged solenoid valve assembly.
• Wiring or connection issue.
• Cooling fan not operating.
• Unit is next to a heat producing source (there
is less than 20" clearance for the control side).
• Exhaust hood is not operating (if applicable).
• Motor rotation is backwards.
• Incorrect power to the unit.
• Connection problem at X-7 plug on relay
board pins 3-4.
• Control setup programming error.
• Contact factory.
• Connection issue with oven temperature
sensor.
• Convection element contactor is stuck.
• Faulty oven temperature sensor.