Troubleshooting; Set-Up And Configuration Problems; Technical Support - D-Link DWM-152 Quick Installation Manual

TROUBLESHOOTING

SET-UP AND CONFIGURATION PROBLEMS

1. WHERE CAN I FIND mORE INFORmATION ABOUT HOW TO USE THIS DEvICE?
A comprehensive User Manual is available for the DWM-152. Open the D-Link Mobile Connection
manager and click: Support > Help. The manual requires Acrobat Reader.
2. WHy Am I UNABLE TO CONNECT TO A mOBILE SERvICE NETWORK?
The DWM-152 requires a SIM card registered with a compatible service network. For information
about the services that your SIM card provides access to, please contact your mobile service
provider.
3. WHy IS THE SOFTWARE ASKING FOR A PIN NUmBER?
For security, some SIM cards have a PIN number enabled. If the SIM was used in a previous
device, the PIN will be the same as it was before. If you did not set a PIN, please contact your
mobile service provider.

TECHNICAL SUPPORT

United Kingdom (Mon-Fri) website: http://www.dlink.co.uk FTP: ftp://ftp.dlink.co.uk
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri)
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times
DWM-152
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