Troubleshooting; Technical Support - D-Link DSL-G604T Quick Installation Manual

TROUBLESHOOTING

SET-UP AND CONFIGURATION PROBLEMS
1. HOW DO I CONFIGURE MY DSL-G604T ROUTER WITHOUT THE CD, OR CHECK MY
WIRELESS NETWORK NAME (SSID) AND WIRELESS ENCRYPTION KEY?
- Connect your PC to the router using an Ethernet cable.
- Open a web browser and enter the address http://10.1.1.1
- The default username is admin. The default password is admin.
- If you have changed the password and can not remember it, you will need to reset the router to
set the password back to admin.
2. HOW DO I RESET MY DSL-G604T ROUTER TO FACTORY DEFAULT SETTINGS?
- Ensure the router is powered on.
- Use a ballpoint or paper clip to push down the reset button.
Note: Resetting the router to factory default will erase the current configuration settings. To re-
configure your settings, log into the router as outlined in question 1, then run the Setup Wizard.
3. HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN MY
WIRELESS NETWORK NAME (SSID) OR WIRELESS ENCRYPTION KEY?
- Every PC that needs to connect to the router wirelessly, you will need to ensure you use the
correct Wireless Network Name (SSID) and encryption key.
- Use the web based user interface (as described in question 1 above) to check or choose your
wireless settings.
- Make sure you write down these settings so that you can enter them into each wirelessly
connected PC. You will find a dedicated area on the back of this document, this important
information for future use.
4. WHY CAN I NOT GET AN INTERNET CONNECTION?
For ADSL users please contact your ISP to make sure the service has been enabled/connected
by your ISP and that your ISP username and password is correct.

TECHNICAL SUPPORT

Australia:
Tel: 1300-766-868
24/7(24Hrs, 7days a week) technical support
http://www.dlink.com.au
e-mail: support@dlink.com.au
New Zealand:
Tel: 0800-900-900
24/7(24Hrs, 7days a week) technical support
http://www.dlink.co.nz
e-mail: support@dlink.co.nz
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DSL-G604T