Palm TREO750 User Manual page 281

ActiveSync with Norton Personal
•
Firewall
ActiveSync with Zone Alarm Security
•
Suite
ActiveSync with McAfee Personal
•
Firewall
ActiveSync with Windows Firewall
•
14 Verify with your computer hardware
vendor that your operating system
supports your internal USB controller.
Synchronization finishes but info doesn't
appear where it should
With the included desktop sync
•
software, your smartphone can
synchronize with the root folders of
Microsoft Office Outlook Contacts,
Calendar, Tasks, and Notes (Outlook
sold separately; a free trial version is
available for download from the
Windows Mobile Getting Started CD). If
you want to synchronize with a global
Exchange Address Book, you must copy
the addresses to your local Contacts list
in Microsoft Office Outlook (right-click
the addresses and select Add to
Personal Address Book).
Microsoft Office Outlook subfolders and
•
public folders are not accessible with
the included software. You may want to
use a third-party solution instead.
If you're trying to sync offline, be sure
•
to set your Microsoft Office Outlook
Calendar, Contacts, Notes, and Tasks to
be available offline.
If you're still having problems, try the
•
following:
1 Make sure you're synchronizing with
the intended desktop personal
information manager (PIM). The
Windows Mobile Getting Started CD
lets you synchronize with Microsoft
Office Outlook for Windows. If you use
a different PIM, you need to install
third-party software to synchronize. For
more information, consult the company
that makes the PIM.
2 Open the desktop sync software on
your computer, and make sure the Files
synchronization option is selected (see
Changing which applications sync).
3 Uninstall the desktop sync software,
reboot your computer, insert the
Windows Mobile Getting Started CD,
which came with your smartphone, and
T R O U B L E S H O O T I N G
S Y N C H R O N I Z A T I O N
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