Troubleshooting - Sony UP-897MD Instructions For Use Manual

2 PRINT SIGNAL (TTL)
Input of LOW pulse over 100 msec.
initiates print.
3 PRINT BUSY (TTL)
Goes HIGH during printing
Accessories provided
Thermal head cleaning sheet (1)
Media label (1)
Operating Instructions (1)
Service Contact List (1)
Medical Specifications
Protection against electric shock:
Class I
Protection against harmful ingress of
water:
Ordinary
Degree of safety in the presence of
flammable anesthetics or oxygen:
Not suitable for use in the presence
of flammable anesthetics or oxygen
Mode of operation:
Continuous
The design and these specifications are subject to
change without prior notification.
50

Troubleshooting

Troubleshooting
Before you call for service, please check the problems
and solutions described below. If you cannot solve the
problem, contact the nearest authorized dealer.
Symptom Causes/remedies
First few prints New paper roll just installed?
tIf a new roll of paper has just been
spotted with small
dots. loaded, paper dust may cause white
spots in printed images. Press the
FEED button and hold it down to
feed about 15~20 cm (6~8 in.) and
then release.(page 34)
Print job does not • Paper does not feed.
start. tPower switched on?
tUnit connected correctly?
tPaper roll loose? (page 34)
t"MU:MLT" selected from the
• Alarm sounds.
tPaper loaded correctly?
tHas the thermal head
tIs the video signal of the image
• Paper feeds but printing does not
start.
tPaper loaded with the wrong
Black borders or This problem may result from the
missing portions video signal input to the unit.
tChange the setting of the "SCAN"
around the printout
menu item. (page 38)
Paper Jams • Jammed paper visible?
tPress the OPEN button to open
• Condensation collected in unit?
tIf the unit has just been brought
Printouts dirty. Thermal head dirty?
tUse the head cleaning sheet
provided with the unit to clean the
thermal head. (page 48)
Paper is not fed Platen roller dirty?
smoothly. tClean the platen roller. (page 48)
(page 33)
"MULTI" menu item? (page 38)
(page 34)
overheated? The thermal head
may overheat when the unit
prints dark image continuously.
Wait until the head cools down.
input? (page 33)
side up? (page 34)
the paper door, remove the
printout or the paper roll, and
then gently pull the jammed
paper out of the unit.
into a warm room from a cold
location, condensation may have
formed inside the unit. Switch
the unit off and let it set for 1 - 2
hours (until it warms to room
temperature), then try printing
again.