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GigaX2024B L2 Managed Switch User Manual
Problem
PCs cannot display web
configuration pages.
Web Configuration Interface
You forgot/lost your WEB
Configuration Interface
user ID or password.
Some pages do not
display completely
Changes to Configuration
are not being retained.
Console Interface
Cannot show the texts
on the terminal emulator.
84
Suggested Action
1.The switch is powered up and the
connecting port is enabled. The factory
default IP for the switch is 192.168.1.1.
2.Verify your network setup in your PC for this information.
If your PC does not have a valid route to access the
switch, change the switch IP to an appropriate IP that your
PC can access.
3.Ping "switch IP" from the PC, if it still fails, repeat step 2.
4.If ping is successful but the web configuration still fails,
connecting PC through the console port by a RS232 or
USB, check if any filter rule or static MAC address is set to
block the WEB traffics.
1.If you have not changed the password from the default,
try using "admin" as the user ID and bypassing password.
2.Login to console mode through RS232 or USB,
use "sys user show" to display the lost information
1.Verify that you are using Internet Explorer v6.0
or later. Netscape is not supported. Support for
®
Javascript
must be enabled in your browser.
®
Support for Java
may also be required.
2.Ping the switch IP address to see if the link
is stable. If some ping packets fail, check your
network setup to make sure a valid setting.
Be sure to click on Save button in the Save
Configuration page to save any changes.
1.The factory default baud rate is 9600, no flow control,
8 bit data, no parity check and stop bit is one.
2.Change your terminal emulator setup to
this number. If you are using USB to connect
the switch, install the USB driver first.
3.Check if the cable is good.
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