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Maintenance and Troubleshooting
Troubleshooting
If you have difficulty with your headset, please try the
suggestions below. For Customer Service, visit our website at
www.telephones.att.com
In Canada, dial
My headset
doesn't work
at all.
I cannot get a
dial tone.
1 (866) 288-4268
• Make sure the power cord is securely
plugged in.
• Make sure the battery connector is securely
plugged into the cordless headset.
• Make sure the telephone line cord is
securely and firmly plugged into the
headset or telephone base and the
telephone wall jack.
• Charge the battery in the cordless headset
for at least 6 hours. For optimum daily
performance, return the cordless headset to
its charger when not in use.
• Reset the headset base or charger. Unplug the
unit's electrical power. Wait for approximately
15 seconds, then plug it back in. Allow up
to one minute for the cordless headset and
headset base or charger to reset.
• You may need a new battery. Please refer to
page 4 of this user's manual.
• First, try all the suggestions above.
• Move the cordless headset closer to the
headset or telephone base. You might have
moved out of range.
1 (800) 222–3111
, or call
.
27
.
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