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Appendix
Troubleshooting
If you have difficulty with your telephone, please try the following
suggestions. For customer service, visit our website at
https://telephones.att.com
In Canada, dial
My headset doesn't work at all.
Make sure the power cord is securely plugged in.
X
Make sure that the battery is securely installed in the
X
cordless headset.
Charge the battery in the cordless headset for at least three
X
hours. For optimum daily performance, return the cordless
headset to its charger when not in use.
Reset the headset. Power off the headset and then power it on.
X
Other electronic products such as HAM radios and other DECT
X
phones, can cause interference with your cordless headset.
Try installing your telephone base as far away as possible from
these types of electronic devices.
You may need to purchase a new battery. Refer to page 6 of
X
this user's manual.
There is no dial tone.
Try all the suggestions, as mentioned above.
X
Move the cordless headset closer to the telephone base. You
X
might have moved out of range.
Your telephone line cord may be defective. Install a new
X
telephone line cord.
Another phone on the same phone line may be in use.
X
If the previous suggestions do not work, disconnect the
X
telephone base from the telephone jack and connect another
phone to that jack. If there is no dial tone on that phone either,
the problem is in your wiring or telephone service. Contact
your telephone service provider.
1 (866) 288-4268
1 (800) 222–3111
or call
.
30
.
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