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Appendix
Troubleshooting
Caller ID entries do not match the numbers I need to dial.
•
Caller ID service delivers 10 digits (the area code plus the seven-digits number). If
you need to dial something other than 10 digits, see Make a call log entry ready to
dial on page 23 for instructions on changing the number.
•
If you dial seven digits for local calls, use the Home area code feature (page 10).
NEW VOICEMAIL and
is flashing and I don't know why.
Your telephone has voicemail indication. If NEW VOICEMAIL and
•
the display or the VOICEMAIL light flashes, then your telephone has received a
signal from your telephone service provider that you have a voicemail message
waiting for you to retrieve from them. Contact your telephone service provider for
more information on how to access your voicemail.
I cannot retrieve voicemail messages.
•
Your telephone has voicemail indication. If you subscribe to voicemail service from
your telephone service provider, contact your telephone service provider for more
information on how to access your voicemail.
CONNECTING... shows in the handset screen.
•
The handset might be out of range. Move it closer to the telephone base.
•
Make sure the power cord is securely plugged into the telephone base. Use a
working electrical outlet not controlled by a wall switch.
•
Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug
in the power adapter and re-install the battery. Place the handset in the telephone
base and allow up to one minute for the handset and telephone base to synchronize.
•
Other electronic products might prevent your handset and telephone base from
communicating with each other. Install your telephone base as far away from
these electronic devices as possible: wireless routers, radios, cellular telephones,
intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless telephones.
Common cure for electronic equipment.
•
If the telephone is not responding normally, put the cordless handset in the
telephone base. If it does not respond, try the following (in the order listed):
•
Disconnect the power to the telephone base.
•
Disconnect the battery on the cordless handset.
•
Wait a few minutes before connecting power to the telephone base.
•
Re-install the battery and place the cordless handset in the telephone base
or charger.
•
Wait for the cordless handset to synchronize with the telephone base. Allow up to
one minute for this to take place.
shows on the display and the VOICEMAIL light
36
appears on
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